Diego Lo Giudice

If robotic process automation was not on your company’s roadmap before COVID-19, it likely is now to reduce costs, conduct remote business, and improve resiliency.

Examples of AI gone wrong threaten to discredit the technology’s value. The solution is better testing of AI-infused applications. Vice President and Principal Analyst Diego Lo Giudice explains.

Customer journeys rely on core, back-office tech. To realize ROI with digital, modernize your core.

I’m very excited to be teaming up with Margo Visitacion on the biennial Forrester State of Agile At Scale Survey. This year, we’ve added a few more questions in areas that we see organizations struggle. In addition to successful Agile team practices and alignment with business stakeholders upstream and downstream with testing/operations, we are now […]

Have you experienced or heard of anything similar to these anecdotes? “Tesla can’t figure out how to manage its glass inventory and replacements” or “I was abroad and had to give Uber my credit card number again!” or “My banking mobile app is not approving my online train ticket that was purchased on the web […]

How can mainstream enterprises successfully adapt an approach from a digital-native unicorn? While you can’t copy culture, there is a lot you can learn from it. Check out my video below to learn how the Spotify approach will — or won’t — help your company scale its Agile development. For more information, read my latest […]

Developers: Performance Testing Deserves Your Attention! Developers, you have to stop treating performance testing as an afterthought. Our Forrester Analytics Global Business Technographics® Developer Survey data shows that over half of developers spend less than an hour a day performance-testing their code. When performance testing is done at the end, just before deployment, you’ll need […]

How can mainstream enterprises successfully adapt an approach from a digital-native unicorn? While you can’t copy culture, there is a lot you can learn from it. Check out my video below to learn how the Spotify approach will — or won’t — help your company scale its Agile development. For more information, read my latest […]

Digital disruptors and customer-obsessed organizations are improving customer experience (CX) by shortening their software delivery cycles, delivering features in smaller increments, and scaling their existing Agile processes in concert with DevOps. Traditional testing services don’t cut it for these organizations: 20 of 25 reference customers told us that they are adopting continuous testing (CT) services […]

The US Society of Automotive Engineers (SAE) has defined a scale to describe the autonomous capabilities that self-driving cars have — i.e., their levels of automation. Level 5 is full automation, which allows self-driving cars to operate with no human assistance. Google and Uber, among others, are aiming to develop level 5 cars, but many […]

See why the 15 providers selected matter most and how they stack up in our 2018 Forrester Wave™. In our 26-criteria evaluation of omnichannel functional test automation (OFTA) providers, we identified the 15 most significant ones — Conformiq, Eggplant, Experitest, IBM, Micro Focus Silk, Micro Focus UFT, LogiGear, Microsoft, Parasoft, Perfecto, Ranorex, Sauce Labs, SmartBear Software, […]

At Microsoft Build 2018 in Seattle this year, Satya Nadella confirmed Microsoft’s strategy to bring AI everywhere and to everybody. Microsoft (MS) is making it easier for its huge worldwide development community, encompassing enterprises, partners, and single developers to infuse AI vision, speech, language processing, and more in applications building. As I wrote in this […]

In 2017 — although I suppose I should say in 2018, as it’s almost the end of December — it is simply unacceptable for any IT organization to focus on an Agile-only or DevOps-only journey. They are two sides of the same coin, and one completes the other. If your service provider tells you that […]

Agile is still alive and well and in demand, according to Forrester’s Agile adoption panel. This year, our biannual survey tracking the health of Agile initiatives focused on the main challenge: Agile at scale. As software teams get further along their Agile transformation, they find that, despite some improvements, scaling vertically and horizontally remains their biggest […]

Digital disruptors and customer-obsessed organizations are improving customer experience (CX) by shortening their software delivery cycles, delivering features in smaller increments, and scaling their existing Agile processes with DevOps. Traditional testing services don’t cut it for these organisations. In fact in my recent Continuous Testing Services Providers, Q3 2017 wave research, 38 business leaders representing the top […]

This year I’m excited to be teaming up with Amanda LeClair on the biannual Forrester Agile At Scale Adoption Survey. For the 2017 study, we’ve added a few more questions in areas that we see organizations struggle with. So in addition to successful Agile team practices, alignment with business stakeholders upstream and downstream with testing […]

It happens often in conversations with clients that I realize they have disjointed initiatives going on to support their digital transformation. The most dangerous parallel initiatives are those where, on one side, they are changing their development teams to become more Agile, but a separate initiative in the same enterprise exists where their Operations folks […]

Much has been written about how artificial intelligence (AI) will put white-collar workers out of a job eventually. Will robots soon be able to do what programmers do best — i.e., write software programs? Actually, if you are or were a developer, you’ve probably already written or used software programs that can generate other software […]

The race to digital is heating up in financial services (FS) organizations; increasingly, the engine making this happen is Agile. Why? Quite simply, it is software that makes any financial business truly digital. Organizations are therefore in a rush to become great at rapidly innovating, developing, and delivering new software products to win new clients […]