Diego Lo Giudice

Vice President, Principal Analyst

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No Testing, No Artificial Intelligence!

Diego Lo Giudice 1 day ago
AI is being infused into new and classic software everywhere. However, only one-third of developers claim to know how to test AI-based systems. This report is a call to action for application development and delivery (AD&D) professionals in enterprise organizations to apply testing disciplines and practices to AI-infused applications and address the testing of AI-based autonomous software, which will open up a new world for software testers and their tools. The research related to this post is the first in a series of documents on testing AI-based software. Read the second in the series, "No Testing Means No Trust In AI: Part 2," next.
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Are Outdated Core Applications Holding You Back?

Diego Lo Giudice July 29, 2019
Customer journeys rely on core, back-office tech. To realize ROI with digital, modernize your core.
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Scaling Agile? Take Our Survey And Learn How To Reenergize The Journey

Diego Lo Giudice June 3, 2019
I’m very excited to be teaming up with Margo Visitacion on the biennial Forrester State of Agile At Scale Survey. This year, we’ve added a few more questions in areas that we see organizations struggle. In addition to successful Agile team practices and alignment with business stakeholders upstream and downstream with testing/operations, we are now […]
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Digital Acceleration Is At A Crossroads — Modernize Everything Or Die

Diego Lo Giudice May 24, 2019
Have you experienced or heard of anything similar to these anecdotes? “Tesla can’t figure out how to manage its glass inventory and replacements” or “I was abroad and had to give Uber my credit card number again!” or “My banking mobile app is not approving my online train ticket that was purchased on the web […]
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Scaling Agile: Don’t Copy Spotify; Learn From It! — Part 2

Diego Lo Giudice April 24, 2019
How can mainstream enterprises successfully adapt an approach from a digital-native unicorn? While you can’t copy culture, there is a lot you can learn from it. Check out my video below to learn how the Spotify approach will — or won’t — help your company scale its Agile development. For more information, read my latest […]
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It’s Time For Shift-Left Performance Testing

Diego Lo Giudice April 19, 2019
Developers: Performance Testing Deserves Your Attention! Developers, you have to stop treating performance testing as an afterthought. Our Forrester Analytics Global Business Technographics® Developer Survey data shows that over half of developers spend less than an hour a day performance-testing their code. When performance testing is done at the end, just before deployment, you’ll need […]
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Scaling Agile: Don’t Copy Spotify; Learn From It! — Part 1

Diego Lo Giudice April 17, 2019
How can mainstream enterprises successfully adapt an approach from a digital-native unicorn? While you can’t copy culture, there is a lot you can learn from it. Check out my video below to learn how the Spotify approach will — or won’t — help your company scale its Agile development. For more information, read my latest […]
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Just Published — The Forrester Wave™: Global Continuous Testing Service Providers, Q1 2019

Diego Lo Giudice February 26, 2019
Digital disruptors and customer-obsessed organizations are improving customer experience (CX) by shortening their software delivery cycles, delivering features in smaller increments, and scaling their existing Agile processes in concert with DevOps. Traditional testing services don’t cut it for these organizations: 20 of 25 reference customers told us that they are adopting continuous testing (CT) services […]
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Autonomous Testing Is Like Autonomous Driving: The AI Needs Human Assistance

Diego Lo Giudice January 9, 2019
The US Society of Automotive Engineers (SAE) has defined a scale to describe the autonomous capabilities that self-driving cars have — i.e., their levels of automation. Level 5 is full automation, which allows self-driving cars to operate with no human assistance. Google and Uber, among others, are aiming to develop level 5 cars, but many […]
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"The Forrester Wave™: Omnichannel Functional Test Automation Tools, Q3 2018" Is Out

Diego Lo Giudice August 7, 2018
See why the 15 providers selected matter most and how they stack up in our 2018 Forrester Wave™. In our 26-criteria evaluation of omnichannel functional test automation (OFTA) providers, we identified the 15 most significant ones — Conformiq, Eggplant, Experitest, IBM, Micro Focus Silk, Micro Focus UFT, LogiGear, Microsoft, Parasoft, Perfecto, Ranorex, Sauce Labs, SmartBear Software, […]
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At Build 2018, Microsoft Augments Developers With AI And Open Source

Diego Lo Giudice May 9, 2018
At Microsoft Build 2018 in Seattle this year, Satya Nadella confirmed Microsoft’s strategy to bring AI everywhere and to everybody. Microsoft (MS) is making it easier for its huge worldwide development community, encompassing enterprises, partners, and single developers to infuse AI vision, speech, language processing, and more in applications building. As I wrote in this […]
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Agile Only ? No thanks ! Agile + DevOps, Please!

Diego Lo Giudice December 21, 2017
In 2017 — although I suppose I should say in 2018, as it’s almost the end of December — it is simply unacceptable for any IT organization to focus on an Agile-only or DevOps-only journey. They are two sides of the same coin, and one completes the other. If your service provider tells you that […]
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Agile Plus DevOps Is Slowly But Steadily Reaching Enterprise Scale

Diego Lo Giudice December 14, 2017
Agile is still alive and well and in demand, according to Forrester’s Agile adoption panel. This year, our biannual survey tracking the health of Agile initiatives focused on the main challenge: Agile at scale. As software teams get further along their Agile transformation, they find that, despite some improvements, scaling vertically and horizontally remains their biggest […]
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The Forrester Wave™: Continuous Testing Service Providers, Q3 2017

Diego Lo Giudice August 30, 2017
Digital disruptors and customer-obsessed organizations are improving customer experience (CX) by shortening their software delivery cycles, delivering features in smaller increments, and scaling their existing Agile processes with DevOps. Traditional testing services don’t cut it for these organisations. In fact in my recent Continuous Testing Services Providers, Q3 2017 wave research, 38 business leaders representing the top […]
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On An Agile Scaling Journey? Take Our Survey To Find Out How You Are Doing

Diego Lo Giudice June 12, 2017
This year I’m excited to be teaming up with Amanda LeClair on the biannual Forrester Agile At Scale Adoption Survey. For the 2017 study, we’ve added a few more questions in areas that we see organizations struggle with. So in addition to successful Agile team practices, alignment with business stakeholders upstream and downstream with testing […]
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Are You On An Agile+DevOps Journey? Don’t Miss Out On Continuous Testing Services!

Diego Lo Giudice May 2, 2017
It happens often in conversations with clients that I realize they have disjointed initiatives going on to support their digital transformation. The most dangerous parallel initiatives are those where, on one side, they are changing their development teams to become more Agile, but a separate initiative in the same enterprise exists where their Operations folks […]
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Developers: Will AI Run You Out Of Your Job?

Diego Lo Giudice December 2, 2016
Much has been written about how artificial intelligence (AI) will put white-collar workers out of a job eventually. Will robots soon be able to do what programmers do best — i.e., write software programs? Actually, if you are or were a developer, you’ve probably already written or used software programs that can generate other software […]
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The Downside Of Digital Labs For Financial Innovation

Diego Lo Giudice June 20, 2016
The race to digital is heating up in financial services (FS) organizations; increasingly, the engine making this happen is Agile. Why? Quite simply, it is software that makes any financial business truly digital. Organizations are therefore in a rush to become great at rapidly innovating, developing, and delivering new software products to win new clients […]
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Benchmark Against Your Biggest Competitor — Yourself!

Diego Lo Giudice January 8, 2016
As firms face growing competition for customers, they naturally seek to compare themselves with their peers and competitors, but there is a trap: Leaders don’t compare themselves with competitors anymore. Instead, they compare their current performance with where they need to be as a leader, and that’s what the business expects. In the past, it […]
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Deliver Business Value With Modern Metrics And Analytics

Diego Lo Giudice December 4, 2015
Modern application delivery leaders realize that their primary goal is to deliver value to the business and its customers faster. Most of the modern successful change frameworks, like Agile (in its various instantiations), Lean, and Lean Startup, which inspire developers and development shops, put metrics and measurement at the center of improvement and feedback loops. […]
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