George Colony

George Colony

CEO

Latest Posts By George

The Counterintuitive CEO

How To Beat Amazon

Amazon has an Achilles’ heel: emotion. The company delivers, but its customers don’t feel empathy for the brand. This vulnerability offers a path to stealing…

March 8, 2018

The Counterintuitive CEO

20-Year Predictions

At a client dinner last week in Amsterdam we turned from talking digital transformation and customer experience to a more future-oriented topic:  What’s going to…

December 11, 2017