George Lawrie

Vice President, Principal Analyst

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Enterprise packaged apps integration

George Lawrie February 26, 2010

Jean-Jacques Rousseau wrote, man is born free and is everywhere in chains. So too Enterprise app deployments are conceived as self contained yet everywhere are integrated with legacy and complementary apps. My colleague Ken Vollmer and I are looking at packaged apps integration best practices and how these might change as some apps move to […]

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SAP's CEO Resigns

George Lawrie February 8, 2010

Forrester had heard rumors of restructuring at SAP before the announcement on February 7th that SAP’s CEO Leo Apotheker has resigned with immediate effect. The return to joint CEOs with Jim Haggemann-Snabe running product and Bill McDermott running sales is likely to help in focusing on improvements in the field to restore SAP's sales fortunes […]

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IT To BT Transition: Threats And Opportunities For CIOs

George Lawrie August 13, 2009

Forrester has published extensive research about the transition from IT to BT, but two recent announcements demonstrate the threats and opportunities for CIOs: Darryl Stein, director of IT and logistics at UK retailer Marks and Spencer, with his process standardization and innovation adopted widely in the business, made it to number 5 in silicon.com’s CIO50. […]

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Prioritizing Your Retail IT Investments

George Lawrie November 12, 2008

By George Lawrie With retail confidence and global cargo volumes at their lowest for 5 years, retailers face increased pressure to identify quick ways to minimize costs, reduce unplanned mark downs and avoid incidence of “out-of-stock”, while trying to stretch margins, improve the merchandizing mix and increase customer satisfaction. One retail executive told Forrester “I […]

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Global GS1 Adoption

George Lawrie September 8, 2008

GS1 offers the opportunity to standardize the attributes that retailers and their suppliers exchange, reducing the need for retailers to maintain on-boarding portals and for manufacturers to publish their item master data to multiple retailers in multiple formats. Yet anecdotal evidence suggests disappointed adoption particularly in Europe where Forrester hears “things are different” and “retailers […]

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Ch-Ch-Ch-Changes: Notes From SAS Technology’s Annual Analyst Summit

George Lawrie July 7, 2008

I’ve recently returned from SAS Institute’s Annual Analyst Event held June 23-24, 2008 in Monte Carlo. At this event, SAS leadership revealed a roadmap to amplify, with the most effective decision science yet developed, the judgment of professionals in a wide range of industries including retail and consumer goods. Forrester noted specific new science based […]

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