Guannan Lu

Forrester believes that 2021 is the year that China becomes the epicenter of 5G innovations globally. Learn three reasons why in this blog post.

Many solutions have already adopted technologies we introduced in AI 2.0. Check out how banks and insurers in APAC benefit from NLP.

The enterprise collaboration (EC) market in China has rapidly evolved over the past few months. 2019 was rich in new product launches; several existing and new vendors released their team messaging and videoconferencing products and solutions. Content development tool vendors improved offerings for office productivity, content services, and collaborative work management. Then the COVID-19 outbreak […]

Learn more about the plans and ambitions the digital giant revealed at its recent analyst event.

New Forrester research uncovers three key factors that lead to successful RPA deployments.

Haier’s adaptive strategy enabled it to respond to COVID-19-induced challenges in an efficient and effective manner. Learn how Haier applied good practices in organizational, market, and technology adaptiveness.

Huawei started the 17th Huawei Global Analyst Summit on May 18, 2020 in Shenzhen, China. Huawei’s rotating chairman, Guo Ping, spoke on the theme of “Huawei: A Year and Beyond” to both look back on a very challenging year for the company and look ahead with a focus on accelerating growth. The US Entity List […]

Looking for ways computer vision can automate retail and improve CX? Analysts Guannan Lu and Charlie Dai provide four examples.

The COVID-19 pandemic has signficantly impacted China's tech market. Get the latest forecast for the market and learn three ways firms can adapt.

The journey to enabling remote work in China has been “no walk in the park.” Here’s what other regions can learn from it.

In China, local tech companies have worked to slow the spread of the illness, demonstrating the potency and real-world value of emerging technologies.

CPIC improves CX while saving up to $15 million by providing claims adjusters with an app that leverages computer vision.

(coauthored with Han Bao, senior research associate) As we enter 2020, talks of recession are widespread. This is scary for all industries and in particular for shipping, as its fate is tightly linked to the health of the global economy. In recent years, we have seen distorted supply and demand, weakening global GDP growth, and […]

Many AI practitioners and those exploring AI solutions expect to reap the benefits of AI technologies simply by adopting licensed API services in the cloud. However, in many cases, an out-of-the-box solution is not enough to solve ongoing business challenges. A three-month pilot implementation is usually only enough to demonstrate the value of the concept […]