Heidi Shey

Principal Analyst

Forrester Bio

Author Insights

Blog

The Cyber Insurance Roller Coaster: As Demand Speeds Up, Some Insurers Disembark

Heidi Shey June 28, 2021
The first half of 2021 has been anything but quiet for cyber insurance. Forrester has seen a steady flow of client inquiries on the topic, with questions coming in not just from the private sector but also from the public sector. Some are trying to navigate acquiring a cyber insurance policy for the first time, […]
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Forrester Decisions: How To Embed Cybersecurity And Privacy In Your Company

Heidi Shey May 26, 2021
It’s time to rethink how you approach and think about cybersecurity and privacy. Today, robust practices are necessary to create the culture and conditions required to meet today’s demands and truly differentiate your brand. But how do you accomplish this? Compliance is the bare minimum and not equivalent to creating robust cybersecurity and privacy practices. […]
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Blog

Navigating The Struggles Of Data Deletion And Secure Data Disposal

Heidi Shey April 12, 2021
How long does your organization retain customer, employee, and sensitive corporate data, and how do you go about disposing of it? In the absence of explicit regulatory mandates, when and how to delete different types of records and personal data can become a tug-of-war between line-of-business, legal, and security teams. There are consequences of improper deletion and disposal, as well as excessive retention. In Italy, telecommunications company TIM received a fine […]
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National Poetry Month And The Case For Whimsy In Security & Risk

Sandy Carielli April 5, 2021
We all need a bit of whimsy in our lives. This is not just an excuse for a whimsical blog post, though there is that. Whimsy and laughter build bridges. And in the security world, where empathy is a critical resource, whimsy can be a first and recurring step in connecting with the teams outside […]
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Blog

Reflections On 2020: Cybersecurity Predictions Versus Reality

Heidi Shey February 8, 2021
You’re probably tired of hearing about 2021 cybersecurity predictions. This is something different. We’re taking a look back to what we predicted would happen in 2020 and grading our predictions. After all, why make predictions in the first place if we’re not going to reflect and assess ourselves afterward? When we make predictions, we aim to identify what is different that we think […]
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Privacy And Security: We Need Both For Communications, And There’s An App For That

Heidi Shey January 29, 2021
Is WhatsApp safe for business use? Principal Analyst Heidi Shey provides insight for CISOs.
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Read This Before Your Next Employee Hits The “Record” Button On An Online Meeting

Cheryl McKinnon December 14, 2020
What do a traveling Canadian Member of Parliament, a cable news legal commentator, and a director of a political organization have in common? They all had to use a meeting app to get their job done in the era of COVID-19 … just like so many of us. Yet as these examples show, with productivity reward […]
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Blog

Predictions 2021: The Path To A New Normal Demands Increased Cybersecurity Resilience

Heidi Shey October 26, 2020
In 2021, culture issues, budgets, and vendor shifts will be top priorities for cybersecurity leaders. Learn more in our 2021 cybersecurity predictions.
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Blog

It’s Never The Data Breach — It’s Always The Cover-Up

Jeff Pollard August 21, 2020
What CISOs can learn from the case against Uber's former chief security officer.
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Blog

Don’t Reward The Brilliant Jerk

Jinan Budge June 11, 2020
Is a toxic culture holding your security team back? Learn how to address the issue directly and create a more positive environment.
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Blog

Address Legal, Regulatory, And Operational Risks For The Return To Work

Heidi Shey June 10, 2020
In addition to government guidelines, firms must consider a number of other factors in bringing employees back to work. Here are four areas you might not be thinking about.
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Blog

FORRward: A Weekly Read For Tech And Marketing Execs

Emily Collins May 11, 2020
COVID-19 Accelerates Momentum For Sales Engagement B2B sellers face the most challenging selling environment of their lifetimes. Business leaders who already invested in sales digital transformation and technologies are reaping the rewards for their prescient decisions. Sales engagement (SE) solutions — originally designed to help sales development reps manage and automate multichannel touchpoints — now deliver significant productivity gains and more to entire revenue teams. The COVID-19 pandemic is accelerating existing […]
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Blog

RSA Conference 2020: What I’m Looking For This Year

Heidi Shey February 13, 2020
Counting down the days! My RSA Conference schedule is set, and I’ve stocked up on hand sanitizer. Here’s my game plan: ·         Look for innovation in data security. I keep coming back to “the basics” of understanding data and context about data, which isn’t so basic or easy. I’ll be on the lookout for how […]
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The CISO’s Guide To Working With Early-Stage Cybersecurity Firms

Paul McKay January 30, 2020
New research determines that the benefits of working with cybersecurity startups outweigh the risks. Learn more.
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Blog

Children’s Data Privacy: What’s A Parent To Do?

Heidi Shey January 28, 2020
Happy Data Privacy Day! What kinds of conversations do you have with friends and family about privacy? Over the holidays and through the new year, I had the topic of children’s data privacy and device use come up multiple times. This included concerns about apps, internet-connected toys, and technologies used in the classroom. The Concerns […]
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Blog

Cannabis Dispensaries: Security And Risk Considerations For Continued Growth

Alla Valente January 24, 2020
In the US, cannabis is fully legal (medical and recreational) in 11 states and Washington, DC. For medical use, it is legal in 33 states. This is a flourishing industry, with one study conservatively estimating it will reach $30 billion by 2025. As dispensaries set up shop, they face many of the same risks as […]
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Blog

Employee Safety Is For Sale

Jeff Pollard December 20, 2019
New risks emerge around user location data that may have you rethinking your cybersecurity plan.
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The Dark Side Of Tech: Don’t Let Security Be An Enabler For Abuse

Heidi Shey October 28, 2019
Are you a tech optimist? I generally tend to be. Yet as I read about new technology, I sometimes find myself thinking, “This is amazing! And terrifying.” As we approach the end of cybersecurity Awareness Month, I’d like to draw attention to the issue of technology-facilitated abuse. Abusers Use Technology To Control And Hold Power […]
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Blog

Maintain Your Security Edge: Develop And Retain Cybersecurity Talent

Heidi Shey August 21, 2019
Cybersecurity talent is scarce. Developing and retaining current employees can help you maintain your edge and defray expensive recruiting costs. Learn more.
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Blog

Enterprise Meets Consumer Security: Exploring Approaches To Protect Employees At Home

Heidi Shey July 8, 2019
Does your organization have a strategy for protecting employees at home as a part of your overall cybersecurity program? Something that could include, but really goes to a place that is beyond, awareness training? If You Answered “No,” You’re Not Alone Employee privacy is a big reason why not. And yet, as the connected smart […]
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