James L. McQuivey, PhD
VP, Research Director
Culture Energy Is The Answer To Your Culture Challenges
There's no such thing as a culture of resilience/innovation/collaboration. There's only culture energy. Learn more.
The Metaverse In The Enterprise
Recently, Forrester released a new report called The State Of The Metaverse, a collaborative effort from five of Forrester’s top analysts to define the metaverse in a way that companies can understand and prepare to act on today. Our take is simple: The metaverse isn’t here yet. But there are parts of the metaverse that […]
What The US Infrastructure Bill Means To You
After months of negotiations in Congress, the Infrastructure Investment and Jobs Act is about to become law. This new law will address specifics such as climate change, sustainability, and cybersecurity that all have specific requirements which, in turn, will drive your policy and regulation in the future. If you do business with the US federal […]
Predictions 2022: 2022 Will Go Down As The Year Executives Were Forced To Care About EX
Your People Are Your Most Important Technology Asset
If you're using emerging technology in the right way, it should unleash creativity in your organization. Find out how.
Your Future Of Work Requires More Creativity
It’s getting increasingly difficult to differentiate. Everybody reads the same Harvard Business Review articles and has access to the same try-before-you-buy cloud tools. But there is one lever of business success that is underutilized, and it’s one that you can improve by investing in what economists call “labor” but what you know simply as “people.” […]
Learn From 2020 To Create Your Anywhere-Work Strategy
2020’s Remote Work Is The Exception No Business Wanted The sudden arrival of the COVID-19 pandemic has thrust every organization into a patchwork of unplanned workforce responses. Companies have had to quickly get as many of their personnel into a safe and productive work situation as possible, with most of them working remotely at least […]
Get Ready For The Promise, Not The Peril, Of Workforce Data
Workforce and organizational data have been drizzling down on companies for decades, but as more jobs interface directly with technology, this has swelled to a heavy downpour. Most companies erect thin, umbrellalike policies to protect themselves from potentially misusing the data; a small fraction recognizes that this deluge is contributing to a new operating environment […]
This Is The Right Time To Make The Future Of Work Happen
The tools you need to transform your organization for the future are already here. Learn what they are and how to apply them today.
Help Your Employees Adapt To The Post-Pandemic “Adjusted Normal”
We’ve pulled together a collection of Forrester's research that will aid our clients in supporting their employees in this “adjusted normal” and maintain employee engagement.
The Future Of Work Starts Now
Thanks to COVID-19, the future of work starts now. Uncover the four shocks that were already going to pass through today's workplaces, affecting employees, leaders, and organizational mandates. But now, they are all accelerated.
How Employees Feel About Coronavirus Now: A PandemicEX Survey Update
The #pandemicEX survey results indicate that 41% of US workers are now afraid to go to work, compared with 29% two weeks ago. Read more.
PandemicEX Results: Workers Uncertain That They Can Care For Ill Family Members
The next phase of COVID-19 preparedness is helping workers care for ill loved ones. But our #pandemicEX survey results reveal that only half of US workers feel they have the flexibility at work to take care of sick family members.
PandemicEX Survey: Half Of Workers Confident In Leaders
Our findings also reveal a confidence gap between managers and executives versus other employees.
How Employees Feel About Coronavirus: Early Results From Forrester’s PandemicEX Survey
Our #pandemicEX research project aimed to understand how employees are experiencing the spread of COVID-19. Read results here.
FORRward: A Weekly Read For Tech And Marketing Execs
PandemicEX: The Employee Experience Of A Pandemic The health and economic impacts of the novel coronavirus and the disease it causes, COVID-19, are important to track. But what about the effect on your employees? As our security and risk team wrote early on in this epidemic, not only do companies need a business continuity plan, but […]
PandemicEX: The Employee Experience Of Coronavirus
What is the employee experience of a pandemic? Companies are making plans and governments are tracking the spread of the virus, but who is listening to the voice of the employees? Take our survey to help us track and share that data.
FORRward: A Weekly Read For Tech And Marketing Execs
The Demise Of The Cookie Is Only One Crumb Of The Data Deprecation Issue When marketer inquiries began to flood after Google’s announcement that it will phase out third-party cookie support by 2022, we had to share some bad news: There isn’t a simple solution. Data deprecation is a much bigger trend that is changing how marketers work. As privacy regulations, browser restrictions, and walled gardens constrict the availability of consumer data, advertisers, publishers, and providers are all looking for beyond-the-cookie strategies […]
Google’s HR Chief Steps Down, Hands Employee Problems To Other Leaders
This departure illustrates four things that are happening at Google to employee experience. They will happen to you, too. Very soon. Get ready.