Jeff Pollard

VP, Principal Analyst

Forrester Bio

Jeff Pollard

Author Insights

Blog

MSSPs Race To MDR

Jeff Pollard 6 days ago
By the beginning of August, both of my managed security services provider (MSSP) Forrester Waves™ will be published, marking five Forrester Waves authored and 62 vendors evaluated in the MSSP space during my five years at Forrester. While Forrester Waves can be exhausting for the analyst and the vendors alike, witnessing the progression of an […]
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Blog

CISOs And The Da Vinci Fallacy

Jeff Pollard June 1, 2020
The belief that security leaders must show mastery across knowledge domains is dangerous. It's also a symptom of an underlying ailment.
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Blog

All CISOs Must Be Transformational CISOs Now

Jeff Pollard May 1, 2020
In January of 2020, we launched our inaugural “The Future Of The CISO” report, which identified the six types of CISOs (chief information security officers) we discovered through our research. At its release, we received copious amounts of feedback — some we had considered and some we hadn’t. While we were conducting our research, however, […]
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Special Report

Employers Are A Trusted Source Of Information About Coronavirus But Face Competition From Disinformation Campaigns

Jeff Pollard March 11, 2020
New Forrester data shows employees have strong trust in their employers as a source of information about COVID-19, but infrequent employer communication can leave employees vulnerable to disinformation.
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Blog

RSA Conference 2020: My Shopping List

Jeff Pollard February 20, 2020
The lead-up to RSAC 2020 has been interesting to say the least. IBM made a decision to exempt its employees from the event due to concerns about the COVID-19 pandemic; days later, RSA was acquired by a private equity firm, and there’s only a few days left before the event as this goes live. First, […]
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Blog

The Future Of The CISO — Six Types Of Security Leaders

Jeff Pollard January 31, 2020
When starting a project like “The Future Of The CISO” report, it’s a daunting exercise. While we don’t always share the background inspiration for our research, this time it’s quite important and will shed some light on how we arrived here. When we started planning this research in 2018 and working on it in 2019, […]
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Blog

Product Security And Surveillance Capitalism: Ring And Avast Fumble Privacy, Data Security, And Third-Party Risk

Jeff Pollard January 30, 2020
It’s been a rough couple of months for Ring. Multiple security and privacy issues have plagued the physical security device maker, it’s responded poorly by casting blame on users, and following that, the Electronic Frontier Foundation (EFF) identified that the Ring app is littered with third-party trackers. At virtually the same time, a security product […]
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Blog

Employee Safety Is For Sale

Jeff Pollard December 20, 2019
New risks emerge around user location data that may have you rethinking your cybersecurity plan.
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Blog

Decade Retrospective: Cybersecurity From 2010 To 2019

Jeff Pollard December 17, 2019
From the Intel-McAfee deal to the Sony Pictures breach, VP and Principal Analyst Jeff Pollard reviews the past decade’s cybersecurity highlights and lowlights.
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Blog

Predictions 2020: This Time, Cyberattacks Get Personal

Jeff Pollard October 30, 2019
Read the top three cybersecurity predictions for 2020 from Forrester Research analyst Jeff Pollard.
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Blog

S&R Confessional: The Time I Almost Got Hacked

Jeff Pollard October 15, 2019
Even cybersecurity experts can get fooled. Read this cautionary tale of a time when a security and risk expert almost got hacked.
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Blog

Security & Risk 2019: Peering Into The Crystal Ball — Security Edition

Jeff Pollard August 27, 2019
Gaze deeply into our security & risk crystal ball: We see cybersecurity professionals succeeding and growing. We also see some hard work ahead. Learn more.
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Blog

Take A Stand For Consumer Privacy: The Anti-Surveillance Economy

Jeff Pollard April 12, 2019
Consumer data misuse has lit up the headlines and eroded trust. From the ashes of these corporate scandals will rise a new industry: the anti-surveillance economy. Read what this means for companies that monetize consumer data.
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Blog

Our Security Recommendations Will Help You Handle The Worst Of What 2019 Throws At You

Jeff Pollard March 25, 2019
Today we released our 2019 security & risk recommendations report. We collected contributions from our colleagues across the Forrester security & risk team to identify the most important actions security leaders should take in 2019. Turns out, things are getting better for S&R pros, but challenges still remain. Security leaders have earned board-level visibility, privacy […]
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Blog

Marriott Breach: Starwood Hacker Gains Access To 500 Million Customer Records

Jeff Pollard November 30, 2018
Another Friday, Another Breach Announcement Today, Marriott announced that it uncovered four-plus years of a previously unknown, unexpected, and unauthorized data breach that includes travel details, passport numbers, and credit card data. Five hundred million customers found out this morning when Marriott announced a multiyear breach dating back to 2014. Longstanding defects in Starwood’s database and network […]
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Blog

The Fight For Cybersecurity Brand Dominance Intensifies

Jeff Pollard November 16, 2018
“Everything Is An Endpoint” Brings BlackBerry Back From The Dead For many, the fact that BlackBerry still exists — and the fact that it spent $1.4 billion of the $2.4 billion in capital it had — is the most surprising part of the Cylance acquisition. BlackBerry hasn’t shirked its mythological status as the case study of what […]
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Blog

Early Horror Stories Of The Data Economy

Jeff Pollard May 3, 2018
When salacious tales of Cambridge Analytica’s activities emerged in 2018, we thought the company was finished. The many on-air discussions of illegal activities, law enforcement warrants, legal action threats from partners, and questionable ethics appeared to doom it. We then saw multiple suspensions and resignations, and on May 2, Cambridge Analytica announced it would file […]
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Blog

The Buyer’s Guide To Cybersecurity Services

Jeff Pollard March 13, 2018
During every Forrester Wave™ evaluation I conduct, I spend time sifting through vendor responses, data, client surveys, and reference interviews and develop an outline of recurring themes — the good, the bad, the new, the old, etc. After the Wave goes live, I collect all of that information, bundle it together, and produce a “Lessons” […]
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Blog

Kicking Off The New Year With A MELTDOWN

Jeff Pollard January 5, 2018
What An Interesting Start To The Year I didn’t expect the year to kick off with it raining iguanas in Florida, a gas pumping crisis in Oregon, or the discovery and release of two massive CPU flaws that affected many of the computers we live and work with every day. It appears 2018 has started […]
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Blog

Inside Infosec Teams

Jeff Pollard November 16, 2017
Announcing Our New Security & Risk Staffing Survey! Information security is one of the hottest fields around. Data abounds about how awesome it is to work in infosec, how many jobs are available, and how much money can be made. That all sounds great, except it’s pretty hard to find great research on what it’s […]
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