Kjell Carlsson, Ph.D.

Senior Analyst

Forrester Bio

Kjell Carlsson

Author Insights

Five Best Practices To Scale Data Science Across The Enterprise

Kjell Carlsson, Ph.D. June 5, 2018

Nearly all firms want to do more with data science. However, executives and data scientists alike are frustrated by the difficulty of turning new initiatives into business impact at scale. Outside of well-established use cases — such as risk scoring or optimizing search results — data scientists regularly complain that their solutions can take months or even […]

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AI APIs - Dead Simple AI

Kjell Carlsson, Ph.D. October 31, 2017

Building AI applications is hard work, but cloud vendors are making it easy by exposing simple-to-call, pay-as-you-use APIs. Want to add real-time speech recognition to your app? There’s an API for that. Want to recognize faces in an image? There’s an API for that and many more, courtesy of cloud giants Amazon Web Services (AWS), […]

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Use AI-augmented Speech Analytics To Drive Growth And The Customer Experience

Kjell Carlsson, Ph.D. September 25, 2017

Your customers are very literally telling you what they want, what they think about your products and services, and what they think about their experiences with your company. They are doing this, often unwittingly, through conversations with your salespeople, your customer service reps, with each other online, and increasingly with virtual agents. Up until now, […]

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Unlock The Business Value Of Data Science, AI, And Advanced Analytics

Kjell Carlsson, Ph.D. July 25, 2017

It is the best of times, and the worst of times to be a data scientist (apologies to Charles Dickens). It is the best of times, because, like never before, we have access to data, computing power, and rapidly evolving tools to create insights and applications with the potential to revolutionize business and the world […]

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