Maximize value of tech
Get Ready For The Self-Driving Economy
Autonomous transportation. If you’re reading this, you have an internet connection, so you’ve heard all about how autonomous vehicles (AVs) are coming to take our…
Latest Posts By Laura
Drive revenue with CX
With Brexit, A Customer-Focused Agenda Is More Important Than Ever
Yesterday’s decision by UK citizens to leave the European Union (“Brexit”) brings about short-term uncertainties and unintended consequences that will make it harder for UK…
June 24, 2016
Customer-obsessed marketing
Differentiate with digital
Digital Transformation Forum Europe 2016: Q&A with Blake Cahill, Head of Digital, Royal Philips
Forrester’s Digital Transformation Europe 2016 Forum in London starts today, and our first industry speaker will be Blake Cahill, Head of Digital, at Royal…
June 7, 2016
Differentiate with digital
Digital Transformation Europe Forum 2016: Q&A With Fergus Boyd, VP, Digital And IT, Yotel
This week, Forrester’s European Digital Transformation Europe Forum 2016 kicks off in London at the Lancaster on June 8-9. Myself and Forum co-host…
June 6, 2016
Maximize value of tech
Drive revenue with CX
Financial services
BT Transformation Q&A With Marcello V. Ronco, SVP, UniCredit Business Integrated Solutions (UBIS)
At Forrester’s Forum For Technology Leaders in Lisbon (June 2-3), Marcello V. Ronco, Senior Vice President and Head of Core Banking Production Line of UniCredit Business…
June 2, 2015
Privacy, security & risk
Security & Risk Professionals: Leapfrog Your Global Competition. Rethink Security; Run At The Threat.
One of the highest-stakes parts of my job as the leader of our Security & Risk business is the in-depth business review that I present…
April 3, 2012
Privacy, security & risk
Protecting The Extended Enterprise
“To succeed, Security & Risk leaders need to be part of the business strategy.” If I had a nickel for every time I’ve heard someone give…
October 17, 2011
Security & Risk And Infrastructure & Operations Pros: Drive Customer Growth And Business Differentiation
Security & Risk (S&R) chiefs and Infrastructure & Operations (I&O) leaders have a lot in common, and in great companies, we work in concert to…