Nigel Fenwick

VP, Principal Analyst

Forrester Bio

Author Insights

Blog

Lessons On Building Digital Products — And Future-Proofing A Better Mousetrap

Nigel Fenwick July 1, 2020
Vice President Nigel Fenwick provides guidance on identifying the right partners to help design and develop your digital products.
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Blog

Accelerate Digital Transformation With The Right Strategic Partner

Nigel Fenwick June 4, 2020
The COVID-19 pandemic has accelerated digital transformation across industries. Get insights on evaluating digital transformation services providers from Vice President Nigel Fenwick.
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Blog

Carmakers Vs. The Vacuum King: Product Innovation In The Time Of COVID-19

Nigel Fenwick April 16, 2020
As the world grapples with a shortage of ventilators, how we solve the the challenge highlights important lessons for business strategy in a digital world.
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Blog

COVID-19 — Vendors Step Up To Help IT Manage Increased Digital Loads

Nigel Fenwick April 1, 2020
To help IT teams manage traffic surges while employees work from home, vendors have begun offering free access to their performance monitoring tools.
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Blog

Software-Powered Consulting Services

Nigel Fenwick March 3, 2020
As firms mature their digital capabilities, digital executives move beyond simply adding digital bolt-ons to the existing business model. These leaders use new technology capabilities to change the business model and drive new revenue growth. This is where the real digital transformation begins. Advanced firms use software products and services as a driver of revenue […]
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Blog

Jack Welch’s Passing Leaves A Management Legacy That Still Resonates

Nigel Fenwick March 2, 2020
Many of the lessons the former GE CEO preached — such as hiring great talent and empowering them to lead — remain important.
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Blog

2020: The Year Of Digital Products

Nigel Fenwick December 31, 2019
In the next two years, digitally mature companies will shift focus from digital transformation to digital product development. What will it take for them to execute?
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Blog

Avoid Becoming Dumb Money

Nigel Fenwick December 9, 2019
A new breed of corporate venture capital is emerging, leveraging lessons learned from past VC experiments. VP and Principal Analyst Nigel Fenwick dissects this trend.
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Blog

How To Pick The Right Partners To Accelerate True Digital Transformation

Nigel Fenwick September 12, 2019
Transforming from a product-centric business to an outcome-delivery model requires the right technology and the right partners. VP and Principal Analyst Nigel Fenwick helps match your business needs with the right partners.
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Blog

Digital Business: Bosch ConnectedWorld 2019 Analysis

Nigel Fenwick August 13, 2019
Bosch ConnectedWorld — Bosch’s premier customer and partner event held annually in Berlin — has become a destination event for European internet of things (IoT) professionals. What started several years ago as a hands-on-type of event where lots of practitioners demonstrated Bosch’s most innovative solutions has now become a more typical conference, with polished marketing […]
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Blog

Know When To Up The Digital Table Stakes

Nigel Fenwick July 24, 2019
Starbucks is sharing its market-leading digital capabilities with a company called Brightloom; in return, it gets a seat on the Brightloom board and a share in the company. Why did Starbucks make this move now?
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Blog

How To Build A Better (Digital) Mousetrap

Nigel Fenwick March 21, 2019
“Build a better mousetrap, and the world will beat a path to your door.” While Ralph Waldo Emerson may not have said these exact words, the principles remain as true as ever today. Going Beyond Improving Today’s Customer Experience If you’ve been following my blog, you may remember a post from 2016, where I introduced […]
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Blog

Digital Myth No. 5 — Every Tech Vendor Is An Expert In Digital Transformation

Nigel Fenwick March 19, 2019
While every tech vendor seems to lay claim to being an expert in digital transformation, it stands to reason that not all can be. For sure, there are many vendors with experience helping clients create new customer or employee digital experiences, but this experience doesn’t make them experts in digital business transformation. For 20 years, […]
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Blog

Webinar: Digital Business Transformation Accelerators

Nigel Fenwick March 5, 2019
Almost every technology consulting firm, and many others besides, claims to be able to help your business transform into a digital business. Digital transformation has been used to describe everything from moving applications from a data center to the cloud to updating the systems and processes in the finance department. Many examples of so-called transformation highlight […]
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Video

Accelerate Innovative Digital Transformation

Nigel Fenwick January 30, 2019
Quick video perspective on applying design thinking to business strategy.
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Blog

Accelerate Revenue Growth With Digital Innovation

Nigel Fenwick January 30, 2019
CEOs want to understand how digital translates into revenue growth. They don’t just want to hear how similar companies have digitally transformed; they want to understand what the net result was on revenue and profitability. If you’re a technology sales professional working for one of the myriad companies delivering digital transformation, you’ve probably already honed […]
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Blog

Digital Snakes And Ladders

Nigel Fenwick January 29, 2019
Games are a great teaching aid. The digital snakes and ladders game from Forrester helps teams identify and focus on best practices of digital transformation. Learn about it in an upcoming webinar.
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Blog

GE Announces New Industrial IoT Software Business

Nigel Fenwick December 13, 2018
With GE establishing a new standalone software business, we examine what it means for existing and potential customers of GE Digital and for GE. What we know: On December 13, 2018, GE announced the formation of a new industrial IoT (or IIoT) software business, with $1.2 billion in revenue (based on GE Digital sales combined with sales […]
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Blog

Digital Myth No. 4 — Your Company Needs A Digital Strategy

Nigel Fenwick October 17, 2018
When your CEO asks you for your digital strategy, you could go away and huddle up with your team for a month and produce some voluminous document full of TLAs, only to have it sit on the shelf for the next two years. Instead, simply give your CEO a copy of your business strategy. After […]
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Blog

Myth No. 3 — Digital Transformation Requires A Chief Digital Officer

Nigel Fenwick September 27, 2018
Do you see the chief digital officer (CDO) as some kind of digital superhero, swooping in to rescue a dysfunctional business and transform it into a digital powerhouse? The truth is that chief digital officers can be very effective with strong CEO backing, but they are not always necessary. A business-savvy, customer-obsessed CIO can be […]
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