Oliwia Berdak

Principal Analyst

Forrester Bio

Author Insights

BLOG

Why You Should Turn To Poland For Digital Financial Services Inspiration

Oliwia Berdak May 2, 2014
“How come America put a man on the moon 45 years ago but still has not produced decent online banking?” asked recently on Twitter MichaƂ Panowicz, mBank’s Managing Director for Products, Digital Channels and Marketing and one of the speakers at last week’s Net Finance Conference. As provocative as the question is, Panowicz is in […]
Read More
BLOG

European Insurers Wake Up To Digital Disruption

Oliwia Berdak April 23, 2014
Calculating and avoiding risk is at the core of insurance. So what are we to make of the fact that insurance executives top our list of professionals who think that the digital disruption of their industry is imminent?[i] We should take it seriously, seeing it as admirable clairvoyance rather than blind fear. Unlike many other industries, […]
Read More
BLOG

The Country With The Most ATMs Per Capita? The Contest Re-Opens

Oliwia Berdak January 8, 2014
At a time when mobile banking and mobile payments dominate the financial news, it is easy to forget about the humble automated teller machine (ATM). Customers take them for granted, until an IT glitch prevents them from withdrawing their money, that is. Only a couple of weeks have passed since the latest media uproar caused […]
Read More
BLOG

UK Mobile Banking Can Finally Embrace Remote Deposits

Oliwia Berdak January 2, 2014
January is a time of lists. For some, it’s their 2014 resolutions. For me, it’s my post-Christmas to-do list. Inevitably, there will be quite a few thank-you letters to write (even for those unwanted presents that feed the January eCommerce activity). I will also be making my way to the bank to cash the checks […]
Read More