Paul Miller

Principal Analyst

Forrester Bio

Paul Miller

Author Insights

BLOG

Requesting Your Help With A Survey On Smart Manufacturing

Paul Miller August 2, 2019
I’ve written a lot about the ways in which traditional product makers are being transformed by digital. In “From Grease To Code: Industrial Giants Must Bet Their Futures On Software,” for example, I explored ways in which industrial firms are having to reinvent themselves as they augment a hundred years of experience making physical products […]
Read More
BLOG

IoT And Blockchain: Are We There Yet?

Paul Miller July 26, 2019
Why are IoT + blockchain success stories still so hard to find?
Read More
BLOG

Manufacturers’ Digital Transformation Will Fail Without Both IT And OT

Paul Miller July 25, 2019
If you believe the stereotypes, then the worlds of information technology (IT) and operational technology (OT) are very different. In one, ranks of commoditized beige boxes hold institutional memory, critical intellectual property, and the bosses’ email: The data center is everything. In the other, proprietary, expensive, and arcane electromechanical monsters lurk next to the production […]
Read More
BLOG

Augmented Reality, Virtual Reality, And Mixed Reality Do Bring Value To Industry

Paul Miller February 12, 2019
Back in August of last year, I asked for good examples of augmented reality (AR), virtual reality, and mixed reality (MR), all together known as extended reality. Unsurprisingly, I saw plenty of examples of the type my original post complained about: visually stunning but almost entirely useless for anything other than showing off. Then there […]
Read More
BLOG

Unlock The Mysteries Of IoT Pricing

Paul Miller February 8, 2019
Koninklijke Philips has come a long way since the Philips family began making light bulbs in the Dutch city of Eindhoven in 1891. Today the company focuses on healthcare, but it wants to do more than just build and sell medical products. The Financial Times recently quoted Philips CEO Frans van Houten: “In the future, […]
Read More
BLOG

Four Types Of Edge Matter To Your IoT Deployments

Paul Miller December 13, 2018
The edge, and edge computing, figure prominently in a lot of internet of things (IoT) discussions right now. But where — and what — the edge is very quickly gets complicated. Telecom operators understand the edge of their network. Sellers of servers and gateways know what they’d like their customers to fill the edge with. Beneficiaries of […]
Read More
BLOG

Does Africa Present An Opportunity For The Chinese Clouds?

Paul Miller November 8, 2018
Africa is home to 20% of our planet’s land and 16% of its people, but none of the hyperscale public clouds run from data centers there — yet. Microsoft will offer Azure from data centers in Cape Town and Johannesburg later this year, and Amazon recently announced plans to follow suit with an Amazon Web Services […]
Read More
BLOG

IoT Platforms Do Not Steal Customer Data

Paul Miller November 5, 2018
There’s a recurring assumption in discussions about internet of things (IoT) platforms: The platform providers make their money by mining insights from data loaded into their platform. They sell those insights back to the customer who put the data there in the first place and will also sell them to anyone else who can pay. […]
Read More
BLOG

Not Everyone Deserves To Conduct The Multicloud Orchestra

Paul Miller September 7, 2018
Multicloud is a real and increasingly strategic customer choice rather than an accident of poor or nonexistent planning. We all know that; I’ve written about it before. Vendors of cloud tools and solutions are clearly aware of the multicloud trend as well and are moving to position themselves to best advantage. But there’s a problem: For too […]
Read More
BLOG

Not Everyone Deserves To Conduct The Multicloud Orchestra

Paul Miller September 7, 2018
Multicloud is a real and increasingly strategic customer choice rather than an accident of poor or nonexistent planning. We all know that; I’ve written about it before. Vendors of cloud tools and solutions are clearly aware of the multicloud trend as well and are moving to position themselves to best advantage. But there’s a problem: […]
Read More
BLOG

Seeking Good Industrial Use Cases For Virtual Or Augmented Reality

Paul Miller August 14, 2018
Augmented reality (AR) and virtual reality (VR) have become the cool must-haves for industrial technology vendor keynotes. I have lost count of the times we’ve watched someone on stage as they swoosh and swoop through jet engines, nuclear reactors, sunken wrecks, and the like. We ooh and we ah, and then we wonder if these […]
Read More
BLOG

Industrial IoT Software Platforms Rise Above Just Connecting Things

Paul Miller August 9, 2018
I have written before about the ways industrial and manufacturing firms are reinventing themselves to become more efficient and better able to win, serve, and retain customers. Over the past few months, I have been working with my US-based colleague, Michele Pelino, to analyze the industrial IoT software platforms that are so central to this […]
Read More
BLOG

Who Owns The Data In Your IoT Platform? It Doesn’t Have To Be Confusing

Paul Miller March 13, 2018
Software platforms to support the industrial internet of things (IoT) are becoming very credible options. But despite their appeal, I constantly hear from clients who are wary. These clients don’t doubt the technical capabilities of the platform, or the pricing strategy, or the industrial nous of their preferred vendor. But they are confused about who […]
Read More
BLOG

Railways And Wind Farms Demonstrate Power Of Industrial Internet Of Things (IoT)

Paul Miller February 5, 2018
I have been working on a strand of research for about a year, delving into the ways that the internet of things (IoT), machine learning, augmented reality, and digital transformation affect traditional industrial firms, their partners, suppliers, competitors, and customers. There’s an awful lot more to come, but one significant report — From Grease To […]
Read More
BLOG

Industrial Firms Must Embrace Digital As They Evolve From Grease To Code

Paul Miller January 31, 2018
In volatile market conditions, conservative industrial giants must move faster to survive. And this digital transformation of traditional manufacturing firms cannot — must not — simply be about making existing industrial processes more efficient. They must recognise the opportunity to use digital as a way to create more sustainable and profitable customer relationships, continuously aligning […]
Read More
BLOG

Public Cloud Reaches European Mainstream, But Brexit Complicates UK Picture

Paul Miller January 22, 2018
Public cloud platforms owed much of their early success to adoption by startups. With a bright idea, a web browser, a credit card, and no legacy baggage, the public cloud was an obvious place to build and grow a new business. For most enterprises, those early public clouds were a harder sell: If they were […]
Read More
BLOG

A New Forrester Wave Assesses The Market For Hosted Private Cloud In Europe

Paul Miller July 21, 2017
(Photo Credit: justusbluemer Flickr via Compfight cc) Working closely with colleagues in North America and Asia, we just published the third of three related Forrester Waves on Hosted Private Cloud. Lauren Nelson kept all of us on track, and led work on the North American document. Charlie Dai took the lead for the Asia Pacific […]
Read More
BLOG

In the war for talent, traditional enterprises must pick fights they can win

Paul Miller May 4, 2017
(St. Rollox Chemical Works in Scotland by D.O. Hill, 1831. Image source: Wikipedia) The world of work is changing, with my colleague JP Gownder among those doing a great job tracking the shift. Despite — or perhaps because of — digitisation, robots, globalisation (and its opposite), and a less loyal workforce, competition for digital talent […]
Read More
BLOG

Demise of OpenStack Innovation Center does not mean demise of OpenStack

Paul Miller April 18, 2017
The ever-dependable Barb Darrow at Fortune reported late last week that the OpenStack Innovation Center (OSIC) is to shut down. Cue wailing, gnashing of teeth, and portents of doom. But this may not be quite so bad as it appears, because the OpenStack Innovation Center isn’t nearly so critical to the open source cloud computing […]
Read More
BLOG

Around the world, strong public cloud platform Leaders mask local complexity and difference

Paul Miller January 30, 2017
(Public Domain image taken taken by US Astronaut Terry Virts, Jan. 30, 2015) Towards the end of last year, Forrester published four tightly connected Wave evaluations. These assessed the 18 most significant providers of public cloud platforms, looking globally, in Australia and New Zealand, in Europe, and in China. Now we’ve published a fifth document, […]
Read More