Sam Higgins

One of the core principles of high-performance IT is alignment. But what we are aligning to differs greatly between the public and private sectors. It’s also important to recognize the cultural and linguistic differences between the private and public sectors. Aligning language in this way helps ensure that everyone is on the same page, which can significantly improve communication, reduce misunderstandings, and lead to more effective initiatives.

Patchy AI standards and regulations across the globe will result in some organizations faring better than others when it comes to building and maintaining trust. Learn more in this preview of our 2025 trust predictions.

As AI becomes a key driver of economic growth, it presents both opportunities and challenges. To ensure AI benefits society, employees, customers, and organizations, it’s crucial to prevent a scenario where the concentration of power in the tech sector leads to a new form of digital dominance. 

According to Forrester data, 95% of APAC technology decision-makers anticipate increased IT budgets next year. But macroeconomic uncertainty will force IT leaders to make tough decisions. Get insight into where to invest, where to cut, and where to experiment with your 2025 IT budget.

In an era when AI’s potential is burgeoning, technology, data, and security leaders face unprecedented challenges and opportunities. Forrester’s Technology & Innovation Summit APAC is your gateway to navigating this transformative landscape. Join us in Sydney on October 29, 2024, to harness the power of tech, talent, and AI and drive your business to new […]

Our latest report highlights how utilities and telcos, although relatively late to public cloud, are now eagerly pursuing its potential.

Australian and New Zealand business and technology professionals have vastly different priorities as their organizations strive for a return to sustainable growth.

Generative AI is revolutionizing the private sector, and its leaders are determined to implement this emerging technology at scale and without delay. But how does the public sector view it and what hurdles does genAI face in that realm?

Like the changes wrought by open data and third-party apps in the 2010s, AI will revolutionize the internal workings of the public sector and how it engages with its constituents in the next five to 10 years.

Akamai’s latest cloud offerings are designed to be platform-agnostic, cost-efficient, low-latency, and user-friendly. But to truly meet these demands, Akamai needs to build partnerships with firms that complement its tech. Find out why.

What does the HPE acquisition of Juniper Networks mean for technology leaders and the market overall? Find out in this detailed analysis of the deal.

Find which Forrester research can help navigate, manage, and prepare for the newly announced Australian Cyber Security Strategy.

La gestion des défis imminents à l'intérieur du pays et à l'étranger nécessitera une action audacieuse et continue de la part des dirigeants gouvernementaux.

Managing imminent challenges at home and abroad will require continued bold action from government leaders.

A focus on fundamentals such as empathy, dependability, and accountability will equip companies to weather a tumultuous year ahead.

Year on year, Forrester’s annual Priorities Survey shows that growth is the number one priority for CEOs and most C-suite executives. And today, technology is a powerful driver of growth — if the organization fully harnesses its technology assets and operations. Earlier this year, we found that CIOs and the technology organization play a critical […]

Learn how our APAC Enterprise Architecture Award winner and finalists use outcome-driven enterprise architecture for business success.

Technology Alignment: The Key To Powering Customer-Obsessed Growth You’ve likely suspected it and maybe have even said it out loud: Aligning technology with customer objectives can ignite significant growth. The data backs this up decisively. Forrester’s most recent study of business and technology leaders shows that companies with high alignment between technology and customer-facing roles […]

Firms need help dealing with challenges related to the migration, modernization, and management of workloads across hybrid cloud environments; lacking the relevant skills and expertise in house, they turn to professional services to help them realize cloud benefits faster. Sam and I recently published The State Of Cloud Migration And Modernization Services In Asia Pacific, […]