Sean Owens

Principal Consultant

Author Insights

Blog

Add A New Payment Option To Drive E-Commerce: A Business Case

Sean Owens September 24, 2020
Discover some of the common benefit and cost factors that e-commerce merchants can use to build a business case for adding a new payment type.
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Blog

New TEI Blog: Where To Start Your Business Case

Sean Owens February 26, 2020
My colleague on the Total Economic Impact™ (TEI) team, Veronica Iles, just published a new blog from the TEI team. Take a look for some guidance for approaching your business case and estimating the impact a new technology solution can have on your revenue, cost savings, and other benefits.
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Blog

Measuring Business Value Is Within Your Reach

Sean Owens January 29, 2020
Measuring the business value of a specific investment — and thus measuring ROI — is often easier said than done. It can be confusing with so much information and so many different measurements. Should you look at cost savings, sales, employee productivity, operational efficiency? Which sales, which employees, which costs? Following Forrester's TEI framework can help you get started.
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