application development & delivery

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Is Your Bank’s Mobile App A Fonzie Or A Potsie?

Peter Wannemacher June 4, 2019
If you’re a fan of the old TV show “Happy Days,” you know Fonzie and Potsie. If you don’t know the show, here’s a quick sum-up of the two characters: Both were good dudes, but while one (Potsie) managed to, at best, fit in with the crowd, the other (Fonzie, also known as “The Fonz”) […]
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Digital Acceleration Is At A Crossroads — Modernize Everything Or Die

Diego Lo Giudice May 24, 2019
Have you experienced or heard of anything similar to these anecdotes? “Tesla can’t figure out how to manage its glass inventory and replacements” or “I was abroad and had to give Uber my credit card number again!” or “My banking mobile app is not approving my online train ticket that was purchased on the web […]
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Service Providers Begin To Get With The New Dynamic At Microsoft

Leslie Joseph May 21, 2019
For the first time in its existence, Microsoft is pulling together all of its capabilities to encircle the enterprise and become more than the sum of its parts.
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The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain

Christopher Condo May 16, 2019
The recent merger of CloudBees and Electric Cloud is a sign of the times in the world of DevOps as integrated DevOps solutions come back into vogue. Not too recently, this would have been looked down upon as a step in the wrong direction when it comes to innovation and providing value to developers. But […]
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VIDEO

Scaling Agile: Don’t Copy Spotify; Learn From It! — Part 2

Diego Lo Giudice April 24, 2019
How can mainstream enterprises successfully adapt an approach from a digital-native unicorn? While you can’t copy culture, there is a lot you can learn from it. Check out my video below to learn how the Spotify approach will — or won’t — help your company scale its Agile development. For more information, read my latest […]
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Anthos Ups Google’s Enterprise Efforts

Jeffrey Hammond April 23, 2019
(With Dave Bartoletti and John Rymer) The biggest announcement out of the Google Cloud Next conference in early April was the general availability of its Cloud Services Platform but with a new brand name: Anthos. Anthos promises to help software delivery teams build and manage modern applications across multiple cloud platforms, including on-premises and public […]
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Scaling Agile: Don’t Copy Spotify; Learn From It! — Part 1

Diego Lo Giudice April 17, 2019
How can mainstream enterprises successfully adapt an approach from a digital-native unicorn? While you can’t copy culture, there is a lot you can learn from it. Check out my video below to learn how the Spotify approach will — or won’t — help your company scale its Agile development. For more information, read my latest […]
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AI-Driven Platforms Will Move Business Applications Beyond The ERP Era

Duncan Jones April 4, 2019
Forrester’s vision for the future of business applications is that modern specialist SaaS platforms will replace on-premises “omnisuites.” Forrester clients can read more about this vision in our new report: “Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems.” The enterprise resource planning (ERP) era is over. The ERP model of a single […]
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FORRward: A Quick Weekly Read For Tech And Marketing Execs

Matthew Guarini March 20, 2019
It’s Time To Start Talking About Professional Licensing For Software Engineers It wasn’t until enough boilers blew up that mechanical engineers had to get licensed. It wasn’t until bridges and buildings started collapsing that civil engineers and architects had to get licensed. Now that airplanes are falling out of the sky due to automation (AKA, […]
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Adapt Corporate Finance Practices To Support Digital Transformation

Margo Visitacion February 28, 2019
We’ve been researching a central dilemma for software leaders over the last year: If software is so important to digital business and customer engagement, why isn’t software development better understood by the C-suite? To foster an environment of fast and valuable software development, CEOs must be in the driver’s seat; they must master software as […]
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VIDEO

Calling CEOs: Your Software Teams Need You — Now

John Rymer February 20, 2019
Our research indicates that software delivery success depends on the CEO’s active leadership of strategy, culture, and metrics. That’s right: CEOs, not just CIOs. This video explains what CEOs should do. For more, see our blog.
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VIDEO

Help Rogue IT Go Legit With Citizen Development Platforms

John Rymer February 6, 2019
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VIDEO

Wealth Management Firms: You Need Videos On Your Websites And Apps

Peter Wannemacher January 31, 2019
When digital channels such as websites arrived, they were designed in large part as “pieces of paper” delivered on a computer screen (thus, the still-widely-used term “web page”). But the human brain wasn’t wired to slog through big blocks of text, so millions of websites (and now mobile apps and other digital interfaces) are currently […]
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Dropbox Says Hello To Digital Signatures, Workflow, And Document Automation; Acquires HelloSign For $230 Million In Cash

Cheryl McKinnon January 29, 2019
On January 28, 2019, Dropbox announced its intention to acquire HelloSign, a platform used to manage business transactions including eSignature and document-centric workflows. HelloSign joined Dropbox’s Extensions partner program (launched in November of 2018), offering digital signature and electronic fax features from inside the Dropbox interface. In our annual online surveys on enterprise content management, […]
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Be Better Than Best-Guess Development

Christopher Condo January 25, 2019
Developers sometimes feel as though they work in the dark, writing code, pushing updates, and delivering features but remaining detached from the customers they serve. Often relying on feedback from internal experts and best guesses, dev teams rarely have an unobstructed view into how customers truly use their features and feel about their products. Fostering […]
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Make The Call On Sales Technologies: Experiment, Invest, Maintain, And Divest To Empower Your Digital Sales Team

Tom Kaneshige January 23, 2019
Digital salespeople need new tools to engage more knowledgeable and empowered prospects or risk looking like dolts. In the age of the customer, wooing prospects and crushing quota has never been harder. What new tools help digital salespeople? Which ones are no longer important? “The Forrester Tech Tide™: Sales Technologies, Q4 2018” helps enterprises prioritize […]
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CEOs And Software

John Rymer January 21, 2019
How To Lead The Most Important — And Perplexing — Corporate Domain What if CEOs — not software development and delivery leaders or CIOs — held the keys to the fast, high-quality software delivery that is so crucial to digital business? Many software leaders tell us their progress is limited by culture, organizational barriers, and counterproductive metrics — the province […]
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Forrester Online Survey: Organize To Deliver And Manage Application Transformation

Luis Deya January 17, 2019
Every company faces a central dilemma: how to resolve the standardization and differentiation of its business apps to win, serve, and retain customers. That’s why we are still getting a lot of questions about this report. We have been wondering how much the move to cloud, mobile, and embedded machine learning or artificial intelligence will […]
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Autonomous Testing Is Like Autonomous Driving: The AI Needs Human Assistance

Diego Lo Giudice January 9, 2019
The US Society of Automotive Engineers (SAE) has defined a scale to describe the autonomous capabilities that self-driving cars have — i.e., their levels of automation. Level 5 is full automation, which allows self-driving cars to operate with no human assistance. Google and Uber, among others, are aiming to develop level 5 cars, but many […]
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Your Corporate Intranet Is Dead

Cheryl McKinnon December 20, 2018
Forrester clients across industries report that their existing intranet projects are struggling to find relevance with employees. New approaches put a focus on collaboration, knowledge sharing, curation, and automation. Understand the value of placing employee experience at the center of a refreshed intranet initiative. Have further questions about employee engagement and knowledge management? Schedule an […]
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