AI Insights

Artificial intelligence (AI) has the potential to fundamentally remake the nature of firms, employment, and how work gets done. Get insights into the development of AI.

Insights

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Just Published: Dual Forrester Wave™ Evaluations On Text Analytics

Boris Evelson June 17, 2020
Enterprises have been successfully leveraging analytics platforms such as business intelligence (BI), predictive analytics based on machine learning (PAML), cognitive search, and others for multiple applications and use cases for decades. That has not been the case with text analytics or natural language processing (NLP) technologies. Forrester tracks over a hundred vendors whose platforms are […]
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A Flash-Point Week For Facial Recognition

Srividya Sridharan June 11, 2020
Our analysts address the five most pressing questions in the facial recognition debate.
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Welcome To The Future

A pragmatic view of the future of work, and what you can do now to stay in front of this revolution.

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Artificial Intelligence Is Dumb Without The Elasticity Quotient

Michele Goetz June 2, 2020
The elasticity quotient can help overcome machine learning hurdles by acting as the economic indicator for the C-suite. Learn how.
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COVID-19 Didn’t Break Your Business — Data Did

Michele Goetz May 27, 2020
A defining factor for enterprises and governments throughout the pandemic has been the extent to which they've embraced and been led by data.
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The 37 Major Machine-Learning Tools For 2020

Kjell Carlsson, Ph.D. May 27, 2020
Enterprises need more artificial intelligence and machine-learning (ML) solutions to drive value, transform their businesses, and outperform the competition. But firms find it challenging to navigate the lifecycle of developing, deploying, and maintaining their ML models and AI solutions. A key problem? They don’t have the right PAML (predictive analytics and machine learning) solutions that […]
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Values, Ethics, And Algorithms, Oh My!

Brandon Purcell May 26, 2020
At CX North America, you'll learn how to interpret and implement ethical AI principles across your organization to protect your customers, business, and brand.
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COVID-19, Automation, And You

Leslie Joseph May 11, 2020
The COVID-19 crisis has accelerated automation adoption, not just as a cost measure, but also for risk mitigation and business resiliency.
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Lenders: Speed Up Access To Small Business Loans

Zhi Ying Barry April 27, 2020
Whether small businesses survive in the next few months depends on what lenders do right now. But they're struggling to underwrite and disburse loans at speed that will give small businesses the access to the working capital that they desperately need. Learn what lenders can do.
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In A Crisis, People Want Dependable Technology

Glenn O'Donnell April 23, 2020
If there’s one thing the COVID-19 pandemic has taught businesses, it’s how vital core infrastructure and operations are to an organization’s resiliency and dependability. But where does innovation fit into the new normal?
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The Future Of Work Starts Now

James L. McQuivey, PhD April 20, 2020
Thanks to COVID-19, the future of work starts now. Uncover the four shocks that were already going to pass through today's workplaces, affecting employees, leaders, and organizational mandates. But now, they are all accelerated.
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Summit 2020: AI Can Heighten Your Senses, But Don’t Let It Reduce Your Common Sense

Caroline Robertson April 16, 2020
Artificial intelligence can help marketers fulfill their mission of influencing prospects and clients. But using these tools well requires keen human judgment.
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The Insights Beat: Spring Has Sprung — Get Your Data And Analytics Tools In Order

Srividya Sridharan April 10, 2020
The time of year has finally arrived when the sun lingers on the horizon longer and longer, life creeps back into the trees, and weather forecasts look much more favorable. But this normally welcome period of seasonal change coincides with unprecedented change in how we are forced to conduct business. In the midst of the […]
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Your Friendly Neighborhood AutoML-Empowered Data Scientist

Kjell Carlsson, Ph.D. April 7, 2020
(Jeremy Vale coauthored this post.) Automation-focused machine learning (AutoML) has the power to dramatically upscale AI at your organization. With AutoML tools, organizations can unlock valuable new business insights, embed advanced AI capabilities in applications, and empower data scientists and nontechnical experts alike to build predictive models rapidly. AutoML Gives New ML Powers To Data […]
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Multilayer Maps Can Guide COVID-19 Public Health Strategy

Ted Schadler March 26, 2020
Vice President Ted Schadler explores how combining data sources with mapping capabilities can create tools to inform public health decisions.
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Can AI Predict Global Pandemics Like The Coronavirus?

Mike Gualtieri March 23, 2020
AI is supposed to be the most powerful pattern detection and prediction technology in the world. It therefore begs the question: Can we use AI to predict future global pandemics far enough in advance to tamp them down or prevent them altogether?
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The Insights Beat: Stay On Course With Smart Data And Analytics Choices

Srividya Sridharan March 10, 2020
As companies navigate through murky waters amid global health and economic headwinds, as a data and analytics leader, it may feel like there are many things that are out of your hands today. As you weather these conditions, it is still important to chart a steady course and be laser-focused on the parts you can […]
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Unveiling The IT Stack To Support The Artificial Intelligence Of Things At CES 2020

Danny Mu February 27, 2020
Flying taxis, concept cars, curved screens, and folding PCs are lighting up Las Vegas nights. This is a place where the world’s best tech gets unveiled. As intelligence will transform most verticals, including transportation, smart home, healthcare, and public services, emerging technologies such as 5G, the internet of things (IoT), and edge computing are forming […]
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Forrester’s Automation Framework

Discover how to manage the automation portfolio to out-think your competition.

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Computer Vision Joins The Fight Against Coronavirus

Guannan Lu February 21, 2020
In China, local tech companies have worked to slow the spread of the illness, demonstrating the potency and real-world value of emerging technologies.
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Consultancies Are Reinventing Their Service Model For AI

Achim Granzen February 17, 2020
The best AI consultancies move projects from pilot to production. Learn the 7 qualities to look for in finding the right service provider for your AI strategy.
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How To Fight Bias In Machine-Learning-Based Experiences

Andrew Hogan February 10, 2020
AI is not a black box and AI developers must learn to accept and deal with bias. Analyst Andrew Hogan gets some insights on AI and ethics from Carol Smith of Carnegie Mellon's Software Engineering Institute.
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