Business & IT Alignment

Business & IT alignment creates a virtuous cycle that unleashes the true power and potential of technology. Read insights on how to foster business & IT alignment.

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Insights

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Avoid These Seven Myths To Design A Successful IT Operating Model

Gordon Barnett May 9, 2023
The myths of operating model design are the misconceptions that can hinder progress and lead to failure when attempting to transform your IT organization. Understanding these myths and avoiding the associated pitfalls is critical to ensuring that you can design an effective and robust operating model that delivers long-term value.
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Five Innovative Organizational Concepts Can Help Tech Execs Become Future Fit By Design

Gordon Barnett April 17, 2023
Changing business landscapes have prompted IT organizations to explore creative and innovative ways of structuring their business and operating models. Five key organizational concepts have emerged as particularly promising approaches: fractal organization, distributed autonomous organization, ecosystem organization, boundaryless organization, and adaptive organization.

Optimize Your Tech Spend In 2023

Set your org up for future success by managing tech spend wisely during the downturn.

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Cloud Powers Retail Through The Economic Slowdown

Tracy Woo April 10, 2023
The retail industry was an early adopter of cloud and has continued to expand its use. Learn three key trends from our new report The State Of Cloud In Retail.
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Plan Now For Major Changes To Oracle Java Licensing Costs

Steven Russman April 10, 2023
Oracle has again changed licensing rules for its widely used Java product. On January 23, 2023, the company introduced a new license metric, the SE Universal Subscription. It offers all the benefits of the legacy Java SE subscription, plus universal use rights (desktop, server, and third-party cloud) and triage support for customers’ entire Java portfolio, […]
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Announcements: Bring-Your-Own Rack Mainframes And Multiple-Personality Storage

Brent Ellis April 7, 2023
Learn why recent announcements from IBM and HPE show positive signs for hybrid cloud.
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The Buyer’s Journey: Business Applications

Liz Herbert April 7, 2023
Forrester’s Buyers’ Journey Survey, 2022 asked global purchase influencers about their experiences of making a variety of technology and non-technology purchases for their businesses. In our recent report, The Buyer’s Journey: Business Applications, we looked at respondents who purchased or will purchase a business application. Here is a sneak peek into some of the key […]
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The Six Steps To Understanding IT Customers And Stakeholders

Gordon Barnett March 24, 2023
To help you reach a future fit IT organization, Forrester has identified the six key steps to understanding IT operating model customers and stakeholders — if you do this, you can put them at the center of design, build, deliver, and serve.

Unlock The Secret To 2023 Tech Success

Attend our predictions webinar on overcoming resource constraints with a focus on resiliency and talent.

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SHARE Atlanta 2023: Preparing The Mainframe For A Hybrid Cloud World

Brent Ellis March 12, 2023
Learn why the common thinking that mainframe is archaic and doesn’t have a place in a cloud environment can be wrong.
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Computer Vision Technology Is A Promising Latecomer To The Insurance Market

Indranil Bandyopadhyay March 9, 2023
Computer vision technology is a recent entrant in insurance, but it has the potential to revolutionize how insurers process claims, identify fraud, and evaluate risk.
Blog

Introducing The Forrester Asset Taxonomy

Carlos Casanova March 3, 2023
The definition of “asset” has broadened well beyond traditional financial boundaries in the earliest days of IT asset management. Technology stakeholders are often confused over what constitutes an asset, and the technologies to enable enterprise asset management frequently add to this confusion.
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TIER: How (Not) To Evolve Your Business Model — Kodak

Christopher Gilchrist February 15, 2023
The story of Kodak’s failure is about much more than one shortsighted technology decision — it is about Kodak’s continued obliviousness to the fact that value delivery could evolve and that its business model had to evolve accordingly.
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TIER: Tech Layoffs Are Signaling Something Much More Than A Downturn

Christopher Gilchrist February 3, 2023
Tech firms are making labor cuts to focus on profits instead of growth. Find out what this could mean for your industry and how you should respond.

Turn 2023 Predictions Into Bold Action

Join us for Predictions 2023 Live to learn how to focus your priorities for success in the year ahead.

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Smart Tech Executives Will Position Their Company For The Coming Rebound

Christopher Gilchrist January 26, 2023
In 2023, technology executives should optimize their budgets with customer and employee experience as the North Star. Here’s a peek at three actions we recommend in our new report, “Navigating The 2023 Downturn: Technology Executive" to help tech executives can position their companies for market leadership when the rebound comes.
Blog

Five Proven Ways That DEX Tools Can Save You Money In 2023

Andrew Hewitt January 25, 2023
Will Companies Cut Back On DEX In 2023? Not The Smart Ones. Customers often ask whether companies will invest less in digital employee experience (DEX) in 2023 given the economic pressure. A few assumptions drive the question: DEX is not as high of a priority as other areas, such as customer experience. Companies only invest […]
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TIER: Use Forrester’s Tech Insights And Econometric Research To Succeed In 2023

Christopher Gilchrist January 24, 2023
To help execs prepare for 2023, we just published a new report, Use Forrester’s Tech Insights And Econometrics Research To Plan For 2023, to give insight into what labor, investments, budgets, and productivity will look like this year.
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TIER: Technology Is An Engine For Growth, So Budget Accordingly

Christopher Gilchrist January 11, 2023
Don’t become the next Southwest. When cutting back this year, tech execs must consider how cuts could impact future outcomes.
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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022

Carlos Casanova December 19, 2022
The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.
Blog

Meet The New EMEA Enterprise Architecture Analyst

Stéphane Vanrechem December 14, 2022
What Topics Will You Be Covering At Forrester? I am part of the Forrester Decisions for Technology Architecture & Delivery service. I will be authoring research for the “Lead A High-Performing Enterprise Architecture Practice” priority. Briefly said, I will help clients be more proficient in the enterprise architecture (EA) discipline from a digital, sustainable, and […]
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The CIO’s Role In The Growth Agenda: Early Thoughts And A Call To Action

Ted Schadler November 16, 2022
Revenue growth and profit growth are the raison d’être of companies. Even in government agencies and nonprofits, growth is important to efficiently fulfilling and improving the mission. And growth in all circumstances is even more important when economic times are uncertain. We are conducting research into how a traditional IT organization supports its company’s growth […]
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TIER: Growth Requires New Recipes, Not New Ingredients

Christopher Gilchrist October 26, 2022
After delivering my keynote at Technology & Innovation North America, another Forresterite joked to me: “That was great — but next time, more taco.” What did he mean? Well, to introduce my topic, “Growth Requires New Recipes, Not New Ingredients,” I discussed Austin Monthly’s Taco Madness, an annual March Madness-style voting competition that seeks to […]
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