CIO insights

The Chief Information Officer (CIO) plays a crucial and complicated role in today’s enterprises. Read insights on how to balance innovation with practicality; the power of big data with customer privacy; and the opportunities of new tech with its accompanying risks.

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Insights

Blog

How To Master Emerging Technologies In The 2020s

Brian Hopkins 5 days ago
AI will be important in the 2020s -- but many other emerging technology changes are happening under the radar. Learn about Forrester’s "recipe" for researching and experimenting with emerging technology.
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Blog

How To Leverage Innovation To Grow And Differentiate Your Business

Bernhard Schaffrik June 7, 2021
The fastest-growing companies are innovation leaders. Our research reveals that innovation leaders grow at 2.6 times the industry average. This indicates that a tech-driven and sustainable innovation strategy is mission critical for firms to survive disruption and succeed in times of continual and rapid change. Tech executives who nurture a culture of innovation, adopt tech […]
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Incorporating Sustainability Into Your Technology Strategy

Sustainability initiatives come with more than just goodwill, they result in tangible “green money” for the leaders willing to innovate their technology strategy.

Blog

Forr The Planet: Sustainability Interview Series — Dr. Suku Nair, SMU AT&T Center For Virtualization

Abhijit Sunil June 2, 2021
Photo by Abhinav Sunil The intersection of how technology platforms are evolving and how it both affects and aids sustainability is a topic that Forrester’s sustainability team is currently studying. We spoke with Dr. Suku Nair, one of the most respected computer scientists in the country. He currently heads the SMU AT&T Center for Virtualization […]
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Blog

Make Customer Value Technology’s North Star

Frederic Giron May 24, 2021
Learn the three hallmarks of the most customer-obsessed technology executives.
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Podcast

IT Industry Breathes A Sigh Of Relief In API Case

What It Means May 20, 2021
Will software developers have to review every API they developed in the past decade? Thankfully, no. Analysts David Mooter and Sandy Carielli explain why in this episode of What It Means.
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Blog

Forrester Decisions: A Future Fit Strategy For Tech Execs

Matthew Guarini May 18, 2021
Over the past few months, Forrester has been working closely with our clients to reimagine how our research can shorten the distance between bold vision and big business decisions. On May 3, we announced Forrester Decisions: a new approach and brand-new platform focusing our research, insights, and collaborative resources on helping you solve the most […]
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Blog

Spotlight On Southeast Asia: The State Of Digital Transformation In Indonesia

Achim Granzen May 10, 2021
In late 2020, we fielded a Forrester Analytics Business Technographics® survey in two key Southeast Asian markets to understand the current state of digital transformation and cloud adoption. This blog post looks at the state of digital transformation (DT) in Indonesia. My previous blog post looked at the state of DT in Malaysia. Just 43% […]
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Turn Turbulence To Advantage With A Customer-Obsessed Tech Strategy

Learn how a new technology strategy can empower your organization to make the most of uncertainty.

Blog

Forecasting In Uncertainty: Q1 2021 Data Confirms The Strength Of The US Tech Market

Andrew Bartels May 5, 2021
New data from the US Bureau of Economic Analysis mostly confirmed the key elements of our 2021 US tech market forecast. Yet there were some surprises. 
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Blog

Forr The Planet: Sustainability Interview Series — Akamai

Abhijit Sunil April 30, 2021
Photo by Abhinav Sunil In my research pursuit of technology sustainability, I speak with many technology and business leaders around the world about their sustainability initiatives. Occasionally, I encounter someone doing something special in this important business quest. I hope to interview as many of them as I can and share their insights with you. […]
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Blog

Creativity Catalyzes A Growth Mindset In Business

Jay Pattisall April 22, 2021
Firms that embrace creativity as a way of thinking and working to supercharge their individual and collective problem-solving can develop potent products, services, processes, and experiences. You must develop and codify it in your company's teams, mindset, and practices. Learn how to apply creativity as an operating principle to fuel their business.
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Blog

The ROI of Sustainability: How Green Leads to Green

Abhijit Sunil April 22, 2021
Photo by Abhinav Sunil Why is measuring the impact of your efforts important? Because if you can measure it, you can improve it. Especially if what you measure has profound consequences equally for your business, your professional life, and your personal life. You need a clear strategy not only to measure it, but also to […]
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Blog

Future Fit Tech Leaders Must Make Sustainability A Top Priority

Phil Brunkard April 22, 2021
Earth Day 2021: A Small Change Makes A Big Difference Ahead of Earth Day 2021, I recently watched the excellent David Attenborough documentary “The Year Earth Changed.” The most encouraging message is that even a small change in our habits can make a big difference to our planet. Within the first weeks of lockdown, with […]
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Reimagine Three Core Drivers For Tech Strategy Success

Get an inside look at the tech strategy to power your path to customer obsession.

Blog

Adaptive Firms Outperform The Competition

Fiona Mark April 20, 2021
Firms with a strong, adaptive foundation will succeed in an era of unprecedented change by reconfiguring their core business concepts and meeting customers' emerging needs and expectations. Find out how.
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Blog

European Businesses Must Redouble Their Recovery Efforts For 2021

Dan Bieler April 16, 2021
European businesses must start preparing for a post-pandemic world. They need to target emerging business growth opportunities, devise a policy for hybrid remote and office working, and plan a way to return to business travel. Boosting employee experiences and employee engagement plays a central role for these endeavors.
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Blog

Microsoft’s Acquisition Of Nuance Signals A Trend Of Industry-Specific Acquisition

Christopher Gilchrist April 14, 2021
Interest rates are low. The Fed is dovish. Strong balance sheets exist across the titans of tech. What does it all mean? Well, you are seeing the open salvos in an arms race in industry-focused tech as this combination of financial factors make the technology market prime for consolidation. A shining example is Microsoft’s announcement of its intention to acquire Nuance Communications for $19.7 billion in an all-cash transaction. Microsoft will complement its recently developed healthcare cloud […]
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Blog

Future Fit Technology Strategy — Learning From Amazon

Phil Brunkard April 14, 2021
The Future Fit Challenge Applies Today, Not Just Tomorrow CIOs and technology leaders have a core objective to develop and improve the technology foundations and innovation their firms need to win, serve, and retain customers. They must also enable their employees with the capabilities to achieve this customer obsession in an efficient and effective way. […]
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Blog

Is Your IT Operating Model A Speed Bump In Waiting?

Gordon Barnett April 13, 2021
The pandemic taught technology leaders the value of being adaptive. Learn five key design principles to make your IT operating models more adaptive.
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Discover The New Normal For Technology Leaders In Europe

Join Forrester analysts as they provide key next steps for european technology leaders entering the “new normal."

Blog

Three Human-Centered Imperatives For Our Tech-Enabled Future

Christopher Gilchrist April 8, 2021
Learn the three tactics your organization can use to shift from technology supporting business value to technology shaping business value.
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Blog

Don’t Let A Crisis Waste Innovation Opportunity

Phil Brunkard April 7, 2021
Crisis-Driven Innovation — A Wake-Up Call There is nothing like a crisis to fuel innovation. In a crisis, people and businesses can behave in extraordinary ways. Throughout the COVID-19 pandemic in 2020, innovation and invention jumped to the fore as industries pivoted. Distillers and brewers repurposed alcohol for hand sanitizers, and engineering companies made ventilators. […]
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Blog

Don’t Let Pandemic-Driven Tech Decisions Impact Your Opportunity To Be Future Fit

Matthew Guarini April 2, 2021
After a period of scrambling many technology leaders are looking to get their technology strategy back on track. Here's how you can do it.
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