CIO insights

The Chief Information Officer (CIO) plays a crucial and complicated role in today’s enterprises. Read insights on how to balance innovation with practicality; the power of big data with customer privacy; and the opportunities of new tech with its accompanying risks.

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Insights

Blog

Is Your IT Operating Model A Speedbump In Waiting?

Gordon Barnett 28 mins ago
Learn the key design principles to making your IT operating models more adaptive.
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Blog

Three Human-Centered Imperatives For Our Tech-Enabled Future

Christopher Gilchrist 5 days ago
Learn the three tactics your organization can use to shift from technology supporting business value to technology shaping business value.
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Turn Turbulence To Advantage With A Customer-Obsessed Tech Strategy

Learn how a new technology strategy can empower your organization to make the most of uncertainty.

Blog

Don’t Let A Crisis Waste Innovation Opportunity

Phil Brunkard 6 days ago
Crisis-Driven Innovation — A Wake-Up Call There is nothing like a crisis to fuel innovation. In a crisis, people and businesses can behave in extraordinary ways. Throughout the COVID-19 pandemic in 2020, innovation and invention jumped to the fore as industries pivoted. Distillers and brewers repurposed alcohol for hand sanitizers, and engineering companies made ventilators. […]
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Blog

Don’t Let Pandemic-Driven Tech Decisions Impact Your Opportunity To Be Future Fit

Matthew Guarini April 2, 2021
After a period of scrambling many technology leaders are looking to get their technology strategy back on track. Here's how you can do it.
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Blog

Top Tips To Keep Your Innovation Practice Alive While Everyone Is Working From Home

Bernhard Schaffrik March 26, 2021
From in-home virtual reality labs to surprise gifts mailed to colleagues, creative ideas abound to keep teams motivated.
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Blog

The Path To Automation In Europe And Its Impact On The Future Of Work

Dan Bieler March 26, 2021
This report provides tech and business leaders in Europe with a checklist to avoid making the biggest mistakes and develop a solid framework for automation projects.
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Blog

Four Themes Will Shape The Future Of Insurance

Jeffery Williams March 24, 2021
Technology alone won't drive sustainable competitive advantages. Partnerships, people, products, and processes will factor heavily into four themes that will shape the future of insurance.
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Reimagine Three Core Drivers For Tech Strategy Success

Get an inside look at the tech strategy to power your path to customer obsession.

Blog

Forr The Planet: Sustainability Interview Series — Oracle

Abhijit Sunil March 24, 2021
Read an interview with Rich Kroes, Vice President, Global Sustainability at Oracle about the circular cloud and sustainable technology.
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Blog

Spotlight On Southeast Asia: The State Of Digital Transformation In Malaysia

Achim Granzen March 24, 2021
In late 2020, we fielded a Forrester Analytics Business Technographics® survey in two key Southeast Asian markets to understand the current state of digital transformation and cloud adoption. This blog post looks at the state of digital transformation (DT) in Malaysia. Only 46% Of Firms In Malaysia Are On A Digital Transformation Journey A minority […]
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Blog

Look For A Full-Service Partner To Support Your Commerce Transformation

Ted Schadler March 22, 2021
The pandemic made it immediately and poignantly clear that every company in every industry needs a robust omnichannel commerce strategy and set of capabilities. But your specific needs depend greatly on your industry, business model, e-commerce history, and priorities. Consumers want full-journey, omnichannel experiences. This requires a common strategy and toolkit; increasingly, a real-time customer […]
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Blog

Microsoft Viva Disrupts Today’s EX Operating System

David Johnson March 22, 2021
In February, Microsoft announced Viva, its platform for employee experience (EX). We believe the solution will significantly shape the EX technology landscape as the EX operating system. Microsoft is making progress toward several important aspects of EX with this announcement, but most importantly: Bring together non-survey and survey-based sources of data about EX. This will […]
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Blog

How To Monetize Open Finance: Monetize Value; Price The Use Case

Jacob Morgan March 10, 2021
Open finance is driven not by regulators but by technologies such as open APIs. This is steadily changing distribution patterns within the industry toward embedded finance — a world of connectivity, with financial services meeting the needs of customers in the moment, in cars, in virtual agents, in shopping apps, and in online marketplaces. If […]
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Discover The New Normal For Technology Leaders In Europe

Join Forrester analysts as they provide key next steps for european technology leaders entering the “new normal."

Blog

Think Local To Stay Ahead Of The Competition

Fiona Mark March 8, 2021
For the last several decades, organizations have been focused on creating solutions that allow them to reach the maximum number of customers with the minimum cost, with a focus on growing global, scalable operations. Cloud computing and reduced complexity in integrating services have enabled tech organizations to support the growing global ambitions of organizations. For […]
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Blog

Push-Down Query Capabilities: Five Questions To Ask Your Cloud BI Provider

Boris Evelson March 8, 2021
Learn how to balance your need for a hybrid environment with the benefits of an elastic cloud-based BI platform.
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Webinar

Reimagine Three Core Drivers For Tech Strategy Success

Learn how to unlock the adaptivity, creativity, and resilience that will define leaders for years to come.
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Blog

GameStop Could Happen To You, So Prepare For It Now

Fiona Mark March 3, 2021
The GameStop incident was not a one-off phenomenon. Tech leaders should heed these five takeaways.
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Blog

The Future Of Work Requires Changes To Management Culture

Dan Bieler March 2, 2021
An innovative management culture provides a strong purpose, creates diverse and cross-functional teams, focuses on the customer as the centre of business activity, and embraces transparent communication with the organisation.
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Predictions 2021: IT Leader Webinar

Will the role of the IT leader thrive or dive in 2021? Get an inside look at Forrester's latest CIO predictions.

Blog

Seize The Moment To Become A Future Fit Tech Leader

Phil Brunkard February 25, 2021
In the face of near- and long-term threats, tech leaders need a clear vision and highly adaptive strategies. Learn what future readiness will require.
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Blog

Forr The Planet: Sustainability Interview Series – Atos

Abhijit Sunil February 24, 2021
Photo by Abhijit Sunil In my research pursuit of technology sustainability, I speak with many technology and business leaders around the world about their sustainability initiatives. Occasionally, I encounter someone doing something special in this important business quest. I hope to interview as many of them as I can and share their insights with you. […]
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Blog

Microsoft Is Now A Cybersecurity Behemoth

Jeff Pollard January 27, 2021
Microsoft has achieved its goal of being a mega-security vendor. For Microsoft competitors — which is almost every vendor — this also makes the company an existential threat.
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