development & operations (DevOps)

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Blog

Make Agile A Stepping Stone Toward Future Fit Adaptability

Diego Lo Giudice March 17, 2021
Being adaptive is one of three core competencies of what Forrester calls a future fit organization. Let’s explore how to reach adaptability and help you deal with the unknown, drive organizational flexibility, and react to rapid change.
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Blog

Just In Time, The SAST Market Has Embraced The Developer

Sandy Carielli January 11, 2021
The classical challenge with static application security testing (SAST) was bridging the gap between security and development. In SAST’s early days, it was a tool for security pros, who threw the results of prerelease scans over the wall to developers to fix. Developers had to contend with large numbers of unclear findings and false positives, […]
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Predictions 2021 Online Event

Dive deep into the dynamics that will generate obstacles and opportunities in 2021.

Blog

The New Change Management: Automated And Decentralized

Charles Betz January 11, 2021
Principal analyst Charles Betz provides key recommendations for modernizing IT change management in the wake of agile transformation.
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Blog

COVID Drives M&A Activity In DevOps And IT Management

Sandy Carielli December 4, 2020
Learn how the pandemic's increased uncertainty and volatility has produced some attractive M&A opportunities in DevOps and IT Management.
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Blog

The New Operating Model Is Upon Us

Charles Betz November 6, 2020
Challenging times call for creative responses and quick pivots. Learn how some organizations are rethinking innovation to thrive.
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Blog

The DevOps Hypothesis Is Sound — Introducing The Q4 2020 Modern Technology Operations Survey

Charles Betz November 5, 2020
This year, I led my first custom survey research for Forrester, the Q4 2020 Modern Technology Operations Survey. We selected a random panel of 268 digital and IT professionals with day-to-day responsibility for operating digital systems. (We did not rule out developers, as long as they also had runtime responsibilities). We also looked for folks […]
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Blog

The Second Edition Of Our Forrester New Wave™ Evaluation On Chatbots For IT Ops

William McKeon-White November 5, 2020
Today, we released: “The Forrester New Wave: Chatbots for IT Operations, Q4 2020.” We looked at the top nine vendors in the market today and evaluated them across 10 criteria. Organizations looking to improve employee technology experience or increase their automation capabilities can use IT chatbot platforms to: Deflect tickets from the help desk Automate […]
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The CIO In 2020: A Window Of Opportunity Webinar

Learn how to transform your organization with a customer-first mindset while your competitors play wait-and-see this year

Blog

Predictions 2021: Software Developers Face Mounting Pressure

Jeffrey Hammond October 30, 2020
As executive teams put more pressure on internal teams to speed digital transformation in 2021, how will software developers respond? Find out in our 2021 predictions for software development.
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Video

Three Business Scenarios Insurers Can Use To Navigate The COVID-19 Storm

Ellen Carney September 22, 2020

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Blog

The Forrester Wave™: Continuous Delivery And Release Automation, Q2 2020

Charles Betz June 15, 2020
After releasing “The Forrester Wave™: Continuous Delivery And Release Automation, Q2 2020” earlier this month, it’s a good time to pause and reflect on (in the immortal words of the Grateful Dead) “what a long, strange trip it’s been.” We’re about 10 years into the DevOps journey. Industry progress is clear. IT and digital organizations […]
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Blog

The Promising Case Of Low-Code Testing

May 20, 2020
Author: Julia Caldwell Low-code dev platforms have been around for 30 years, but in 2020, adoption has reached an inflection point. Today, a majority of developers report they are either planning on or have already implemented a low-code platform to build digital business applications (see figure). As proponents push into more mission-critical use cases and […]
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Blog

Google Helps Users Reduce Google Cloud Costs

Tracy Woo April 20, 2020
Over the past two years, the major native cloud players have launched cloud management product teams focused on improving the visibility, billing, and optimization capabilities available natively. Google has also joined this effort. The company provides customers with cost and billing support via onboarding checklists, how-to guides, billing support specialists, and providing billing account, catalog, […]
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Blog

How Do We Measure Success In The Modern Hybrid World?

Rich Lane April 7, 2020
Companies are refreshing metrics across application security, content management, customer relationship management, DevOps, loyalty, networking, vulnerability risk management, etc. But what does this look like for infrastructure and operations (I&O) teams? Many metrics that IT uses date back at least 20 years. Common metrics include mean time to repair (MTTR), customer satisfaction, tickets by status, […]
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Blog

Agile, DevOps, And COVID-19

Charles Betz March 23, 2020
Now is not the time to revert back to old industrial practices. The world is going even more digital because of the COVID-19 crisis, and old industrial era thinking needs to be abandoned once and for all.
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Blog

AWS Savings Plans: What They Are And Why You Should Care

Tracy Woo March 18, 2020
Last November, Amazon Web Services launched AWS Savings Plans for EC2, Fargate, and Lambda. Unlike what the name may imply, Savings Plans doesn’t mean dollar accrual; rather, it’s a discount plan, where purchasing in bulk leads to cost savings. To participate, the program requires customers to commit to spending a specific dollar amount per hour […]
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Blog

Mainframe Developers Get Boost From BMC Acquisition Of Compuware

Christopher Condo March 3, 2020
The move signals that DevOps has shifted from the broad adoption phase to the massive adoption phase.
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Blog

Predictions 2020: Three Big Changes In Store For DevOps

Charles Betz November 4, 2019
DevOps teams will see some new trends in 2020 that will impact their work in GRC, introduce new tools, and bring additional business value. Learn more from Forrester Principal Analyst Charles Betz.
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Blog

Software Delivery Management: ERP For IT Redux?

Charles Betz September 2, 2019
I attended Jenkins World in San Francisco a couple weeks back. One thing that stood out was CloudBees’ advocacy of a new market concept, software delivery management (SDM). CloudBees provides the following definition of SDM: Software delivery management helps organizations streamline CI/CD processes and foster meaningful collaboration across all functions involved in software development and […]
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Blog

Digitalization In Industry — Observations From Hannover Messe 2019

Dan Bieler April 5, 2019
Hannover Messe, the leading global trade fair for everything industrial, offers a great opportunity to feel the pulse of digital momentum in the industrial context.
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Blog

Be Better Than Best-Guess Development

Christopher Condo January 25, 2019
Developers sometimes feel as though they work in the dark, writing code, pushing updates, and delivering features but remaining detached from the customers they serve. Often relying on feedback from internal experts and best guesses, dev teams rarely have an unobstructed view into how customers truly use their features and feel about their products. Fostering […]
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