digital transformation

Digital transformation is not just about technology. It’s the necessary but challenging journey of operating digital-first with the speed and nimbleness to change rapidly, exploit technology to create lean operations, and free people to do more complex tasks. Prepare your organization with Forrester’s insights.

Insights

Blog

Lean Isn’t Always Lean: There Are Lean Cores And Lean Cores In Banking

Jost Hoppermann 5 days ago
Learn the benefits of dividing traditional core banking solutions into the lean core and the digital core.
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Blog

The Biggest Digital Health Deal Of All Time: Teladoc Health And Livongo Merge To Deliver Proactive, Broad Spectrum Digital Health

Arielle Trzcinski 5 days ago
Telehealth megamerger ushers in a new era of digital health.
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A New Era Of Operations

IT will drive innovation — and your business.

Video

The Future Of Banking: Invisible, Connected, Insights-Driven, And Purposeful

Alyson Clarke July 30, 2020

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Blog

The Future Of Banking Has Arrived

Jacob Morgan July 29, 2020
Forrester's latest research finds future of banking will be invisible, connected, insights-driven, and purposeful. Analysts Jacob Morgan and Alyson Clarke break it all down.
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Blog

Asia Pacific: The Future Of Work Is Now

Leslie Joseph July 27, 2020
Dramatic changes in consumer behavior and disruption in the workplace have driven firms in the Asia-Pacific region to speed up their digital plans. Analyst Leslie Joseph provides insight on expediting your digital transformation.
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Video

A Glimpse Into The Future Of Banking

Jacob Morgan July 16, 2020

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Video

The Future Of Banking: Sneak Peek Into Our Upcoming Research

Alyson Clarke July 16, 2020

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The Future Of IT

Tech-driven innovation will revolutionize the business.

Blog

In A Crisis, Customer-Obsessed Government Can Save Lives

Sam Higgins July 2, 2020
In the midst of the COVID-19 pandemic and a global recession, the need for exceptional government customer experience has never been greater.
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Blog

Lessons On Building Digital Products — And Future-Proofing A Better Mousetrap

Nigel Fenwick July 1, 2020
Vice President Nigel Fenwick provides guidance on identifying the right partners to help design and develop your digital products.
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Blog

The Pandemic Recession Demands A Digital Response

Ted Schadler June 24, 2020
Businesses have never valued digital agility as much as they have during the COVID-19 pandemic. But how do you apply the lessons you’ve learned this year to your long-term plan? VP Ted Schadler provides insights.
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Blog

Haier’s Adaptive Strategy Wins In The Face Of COVID-19 Challenges

Guannan Lu June 15, 2020
Haier’s adaptive strategy enabled it to respond to COVID-19-induced challenges in an efficient and effective manner. Learn how Haier applied good practices in organizational, market, and technology adaptiveness.
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Blog

Japanese Banks’ Digital Awakening Is On The Way

Meng Liu June 11, 2020
Japanese banks face serious challenges in profitability, efficiency and customer experience. Analyst Meng Liu provides five signs that digital transformation is coming to the rescue.
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Webinar

The Future Of Digital: Anticipatory Experiences

June 10, 2020
Explore why anticipatory experiences are the future of digital and what your firm need to do to deliver that.
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Blog

A Post-Pandemic Automation Boost Across Europe Remains Uncertain

Bernhard Schaffrik June 9, 2020
Do European firms receiving public financial support face a conflict of interest in evaluating automation options?
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Blog

Accelerate Digital Transformation With The Right Strategic Partner

Nigel Fenwick June 4, 2020
The COVID-19 pandemic has accelerated digital transformation across industries. Get insights on evaluating digital transformation services providers from Vice President Nigel Fenwick.
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Blog

Virtual Care Is A Requirement — Not A “Nice-To-Have”

Arielle Trzcinski June 3, 2020
While the pandemic accelerated virtual care adoption, the reasons for seeking it have shifted. Learn more from our recent survey of healthcare organizations.
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Blog

QSRs — Digital Disruption Was Coming, But Now It’s Sink Or Swim

Scott Compton May 26, 2020
Learn several digital strategies that quick-service restaurants impacted by COVID-19 can adopt to position themselves for the long term.
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Blog

I consumatori italiani si sono concentrati sul digitale. Ora tocca alle aziende.

Enza Iannopollo May 26, 2020
La pandemia sta cambiando rapidamente le abitudini dei consumatori Italiani. Alcune di queste abitudini passeranno con il passare dell’emergenza, ma altre rimaranno. Per saperne di più, abbiamo appena completato una ricerca su un vasto campione di consumatori in Italia. I nostri dati suggeriscono che i consumatori italiani continuano ad essere preoccupati, ma non solo dal […]
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Video

Are We All Technophiles Now? How Consumer Tech Attitudes Are Changing During COVID-19

Anjali Lai May 21, 2020

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Blog

RPA And Test Automation Are More Friends Than Foes

Diego Lo Giudice May 20, 2020
If robotic process automation was not on your company’s roadmap before COVID-19, it likely is now to reduce costs, conduct remote business, and improve resiliency.
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