Digital Transformation
Competing in the age of the customer means transitioning to a digital business. But digital transformation is not just about leveraging emerging technology. Digital transformation is the journey of moving to a digital-first business model with the speed and nimbleness to change rapidly, exploit technology to create lean operations and differentiation, and free up internal resources across the enterprise to do more complex tasks. Prepare your organization for digital transformation with Forrester’s insights.
Insights
Blog
Is Your Organization Ready To Democratize Its Automation Strategy With Citizen Process Expertise?
Runaway Automation Undermines Digital Transformation Success Automation is everywhere: In Forrester’s Q2 2021 Global Digital Process Automation Survey, 76% of respondents indicated they were driving toward end-to-end automation for most business processes. While we share this enthusiasm for automation, we have seen too many companies automate processes before they understand them. Organizations can solve — […]
Blog
Time For A Digital Experience Transformation
It’s time for a bigger, bolder approach to digital experiences that marshals the entire value of your company and ecosystems. Learn how to drive that forward.
Technology & Innovation North America
New demands require new strategies. Learn more at Forrester’s flagship technology event.
Blog
Aiming For Innovation: Cloud In The US Today
Cloud is no longer simply a path to greater efficiency. Today, it's a strategy for IT modernization. Get a preview of Forrester's new report, The State Of The Cloud In The US, in this blog post.
Blog
Hannover Messe 2022: Smaller But More Focused
For the first time since 2019, exhibitors and visitors returned to the Hannover showground this month for the Hannover Messe industrial trade fair. It was great to be back. According to the organisers, the 2019 show attracted more than 215,000 visitors. This year was much smaller — about 75,000 — and you could tell. More […]
Blog
Invest In The Right Technologies To Improve Your Customers’ Financial Well-Being
The Forrester Financial Well-Being Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support financial well-being. Financial services executives should read this report to shape their firm’s investment approach to these technologies.
Blog
Hear Ye, Hear Ye … Get Your New AIOps Reports Here!
It’s been a long time coming, at least in mind anyway, but I’ve finally got some great news to announce. We have just published four AIOps-related reports that I’m really excited for you all to finally read and provide feedback on. Read on below to get a synopsis of the three reports. The fourth report […]
Blog
Perspective Is Key To Understanding AIOps
Definitions can be murky. Our new reports aim to provide clarity and guidance around artificial intelligence for IT operations.
Bring Technology Architecture & Delivery Into The Future
Learn how to focus technology teams on a common goal — accelerating transformation.
Podcast
Will Web3 Live Up To Its Promise?
Web3 proponents have a grand vision of a fairer internet. But will it ever become reality? VP, Principal Analyst Martha Bennett examines both sides of this complex question.
Blog
Avoid Random Acts Of Automation
Learn how to assess your automation decisions for maximum impact.
Blog
The Top Tech That Will Win Over Banks In 2022
Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.
Blog
Address Technical Debt To Mobilize Innovation
Technology executives face ongoing pressures to mitigate technical debt across legacy applications, devices, and computing infrastructure. Get practical tips for reducing technical debt for efficiency, productivity, and innovation gains.
Blog
Digital Product Management Drives Growth And Customer Centricity Of Digital Offerings
Digital offerings are accelerating, and companies expect them to drive organizational growth and customer centricity. The role of digital product management and its responsibilities ensure continued long-term success of digital offerings.
Are You Testing Your AI Enough?
Bad AI can erode trust. Learn why (and how) to properly test your AI-infused applications.
Blog
Rising Digital Demands Drive New Skill Requirements Across Europe
European governments, businesses, and societies need to prepare for a fundamental transformation of their skills base to survive and thrive. To drive sustainable growth and innovation and to prepare for the future of work, European businesses depend on a blend of digital and technology-related skills as well as critical thinking, problem solving, resilience, active learning, […]
Blog
Jekyll And Hyde: The Dual Role Of Emerging Technologies In Sustainability
The dual roles of eight popular emerging technologies and explains how to use them to advance environmental sustainability goals.
Blog
Technology Is Not Neutral
Every element of technology is laden with human decisions and values. Find out how those decisions impact the technology itself.
Blog
Integrate Sustainability Into Your Value Proposition
Environmental considerations are increasingly important for organizations when deciding on IT and technology-related investments. Many IT and technology solutions can have a positive environmental impact, which bears underscoring to stakeholders — most notably, to customers.
Is Your Data Ready For AI?
Learn the 8 phases of shifting to an AI-first data strategy.
Blog
Japanese Firms Are Losing Their Appetite For Digital Transformation
A lack of necessary skills and available budget are among the obstacles. Meanwhile, firms are emphasizing business growth and product improvements.
Blog
Do QR Codes Right — Here’s How
Fueled by industry and pandemic forces, QR codes have shot onto the scene at every stage of the CLC. Our recently published research, which includes an analysis of over 125 QR codes, highlights several best practices Brands should use when they implement QR codes into their strategy.
Blog
Indonesian Firms Expanded Their Digital Transformation Efforts In 2021 But Fell Short Of Their Objectives
Indonesian firms expanded their digital transformation efforts in 2021 but fell short of realizing the goals they set out in 2020. Our latest survey in the country also shows that enterprises will put a much bigger emphasis on aligning transformation efforts with business goals and metrics in 2022. Respondents also identified technology strategy as a […]
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