digital transformation

Telehealth megamerger ushers in a new era of digital health.

Forrester's latest research finds future of banking will be invisible, connected, insights-driven, and purposeful. Analysts Jacob Morgan and Alyson Clarke break it all down.

Dramatic changes in consumer behavior and disruption in the workplace have driven firms in the Asia-Pacific region to speed up their digital plans. Analyst Leslie Joseph provides insight on expediting your digital transformation.

In the midst of the COVID-19 pandemic and a global recession, the need for exceptional government customer experience has never been greater.

Vice President Nigel Fenwick provides guidance on identifying the right partners to help design and develop your digital products.

Businesses have never valued digital agility as much as they have during the COVID-19 pandemic. But how do you apply the lessons you’ve learned this year to your long-term plan? VP Ted Schadler provides insights.

Haier’s adaptive strategy enabled it to respond to COVID-19-induced challenges in an efficient and effective manner. Learn how Haier applied good practices in organizational, market, and technology adaptiveness.

Japanese banks face serious challenges in profitability, efficiency and customer experience. Analyst Meng Liu provides five signs that digital transformation is coming to the rescue.

Explore why anticipatory experiences are the future of digital and what your firm need to do to deliver that.

Do European firms receiving public financial support face a conflict of interest in evaluating automation options?

The COVID-19 pandemic has accelerated digital transformation across industries. Get insights on evaluating digital transformation services providers from Vice President Nigel Fenwick.

While the pandemic accelerated virtual care adoption, the reasons for seeking it have shifted. Learn more from our recent survey of healthcare organizations.

Learn several digital strategies that quick-service restaurants impacted by COVID-19 can adopt to position themselves for the long term.

La pandemia sta cambiando rapidamente le abitudini dei consumatori Italiani. Alcune di queste abitudini passeranno con il passare dell’emergenza, ma altre rimaranno. Per saperne di più, abbiamo appena completato una ricerca su un vasto campione di consumatori in Italia. I nostri dati suggeriscono che i consumatori italiani continuano ad essere preoccupati, ma non solo dal […]

If robotic process automation was not on your company’s roadmap before COVID-19, it likely is now to reduce costs, conduct remote business, and improve resiliency.