Financial services
The Fractured Banking Model: Embrace Change Or Fight It?
In the latest episode of Forrester’s What It Means podcast, Senior Analyst Peter Wannemacher discusses how the traditional banking model is fracturing – making way…
financial services
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Blockchain Fever: The Potential And Challenges Of Blockchain Technology
In last week’s episode of Forrester’s What It Means podcast, Principal Analyst Martha Bennett disentangles the hype from the reality of blockchain technology — and provides a passionate…
August 21, 2017 | Victor Milligan
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Financial services
Which Nifty Mobile Banking Features Is Your App Missing?
Not long ago, Forrester published a report that listed “Eleven Mobile Features That More Banks Should Offer.” These features are nifty and valuable mobile…
March 17, 2017 | Peter Wannemacher
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Financial services
Disruptive Fintech Is Dead — Long Live Collaborative Fintech!
As we move closer to the end of January 2017, one thing’s for sure: digital financial innovation shows no signs of abating in Asia Pacific,…
January 24, 2017 | Zhi Ying Ng
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Financial services
It’s Time To Rethink Digital Banking Metrics
This time of the year is significant not only because of the never-ending amount of Christmas log cakes (or puddings) that we guiltily consume without…
December 23, 2016 | Zhi Ying Ng
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Financial services
The Threat (And Opportunities) Facing Banks Today
Banks serve as the bedrock of the economy, and that bedrock is changing. These changes represent a direct attack against the current banking business…
November 17, 2016 | Victor Milligan
Financial services
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What Financial Services Execs Can Expect In 2017
Every fall, more than a dozen Forrester analysts across multiple roles meet to discuss what executives and leaders at financial services firms should anticipate over…
November 14, 2016 | Peter Wannemacher
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Financial services
Why Most Banks Should Not (Yet) Roll Out Bots
Companies of all stripes are getting bot-happy, rolling out bots for third-party platforms like Facebook Messenger, Kik, WeChat, Slack, and more. Firms like Yahoo, H&M,…
August 31, 2016 | Peter Wannemacher
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Financial services
Bank of America Redesigns Email Alerts
Few things are as unsexy as emails from a financial services company. But email alerts play an important role in the world of digital banking:…
August 11, 2016 | Peter Wannemacher
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Financial services
The Wounded Unicorns Of Fintech
Finovate, KPMG, and CB Insights are all reporting on record investments in financial technology (fintech) in 2016.[i] According to Finovate, the total…