infrastructure & operations

Infrastructure & operations are the foundation on which business success is built. Read insights on keeping infrastructure & operations working efficiently and implementing the latest technologies.

Discover how Forrester supports IT leaders.

Insights

Blog

Dapr: Service Mesh Done Right?

David Mooter March 15, 2021
With the recent announcement that Dapr has reached its first production-ready release, we finally see a viable response to Istio and perhaps the rest of the service mesh industry from Microsoft. If you’re not familiar, Dapr is a coding framework intended to solve the challenges of modern distributed applications. You may be asking, “But isn’t […]
Read More
Blog

Reflections On 2020: Cloud Predictions Versus Reality

Tracy Woo March 1, 2021
This week, we published scores for our 2020 cloud predictions. This is an exercise we do every year to hold us — the prediction-makers — accountable to our predictions. We assess if our predictions came to pass and explicitly call out if we were vague, too aggressive, or just simply wrong. Although we pride ourselves […]
Read More
Blog

Forr The Planet: Sustainability Interview Series – Atos

Abhijit Sunil February 24, 2021
Photo by Abhijit Sunil In my research pursuit of technology sustainability, I speak with many technology and business leaders around the world about their sustainability initiatives. Occasionally, I encounter someone doing something special in this important business quest. I hope to interview as many of them as I can and share their insights with you. […]
Read More
Blog

January 2021 Research Recap — Cloud And Tech Operations

Lauren Nelson February 1, 2021
Each month, the infrastructure and operations team writes incredible research. As a research director, I get to not only see the final outcome but all of the work and client insights that went into its creation. For those who know me, I am quick to call these out via inquiry calls — but I’d love […]
Read More
Blog

Prodigal Son Gelsinger Returns As Intel CEO

Glenn O'Donnell January 13, 2021
Early today, Intel announced CEO Bob Swan will be replaced by VMware CEO Pat Gelsinger. Facing stronger competitive challenges, Intel has struggled. As you can see, Intel’s stock (INTC) has languished while its peers grew exceptionally well. In the past 12 months, INTC stock lost 5.3% while Qualcomm (QCOM) gained 66.29%, AMD gained 80.18%, and […]
Read More
Blog

The New Change Management: Automated And Decentralized

Charles Betz January 11, 2021
Principal analyst Charles Betz provides key recommendations for modernizing IT change management in the wake of agile transformation.
Read More
Blog

COVID Drives M&A Activity In DevOps And IT Management

Sandy Carielli December 4, 2020
Learn how the pandemic's increased uncertainty and volatility has produced some attractive M&A opportunities in DevOps and IT Management.
Read More
Blog

Key Takeaways From The Forrester Wave™: Hybrid Cloud Management, Q4 2020

Tracy Woo December 3, 2020
This week, we published “The Forrester Wave™: Hybrid Cloud Management, Q4 2020” evaluation to help infrastructure and operations professionals understand the nine most relevant vendors in this space. This is a refresh from our previous evaluation in 2018. You’ll find there’s a number of familiar faces: BMC Software, Flexera (acquired RightScale), Micro Focus, and VMware. […]
Read More
Blog

Why You Should Care About Sustainability

Abhijit Sunil November 23, 2020
Whether you are a producer of enterprise technology or a consumer of it, if you have sent an email, bought a cell phone, or ordered a nice little gift online, you should care.
Read More
Blog

Remote Office In A Box (ROBO) Is Back, And It’s Called SD-WAN

Andre Kindness November 11, 2020
Over the last decade and a half, networking vendors have been using various methods to bundle wired, wireless, voice over IP, and security products into a solution sale. These companies tried various combinations of routers, WAN optimization, security, Wi-Fi, switching, and voice over IP (VoIP). No single hardware product had all the services, but most […]
Read More
Blog

The New Operating Model Is Upon Us

Charles Betz November 6, 2020
Challenging times call for creative responses and quick pivots. Learn how some organizations are rethinking innovation to thrive.
Read More
Blog

The Second Edition Of Our Forrester New Wave™ Evaluation On Chatbots For IT Ops

William McKeon-White November 5, 2020
Today, we released: “The Forrester New Wave: Chatbots for IT Operations, Q4 2020.” We looked at the top nine vendors in the market today and evaluated them across 10 criteria. Organizations looking to improve employee technology experience or increase their automation capabilities can use IT chatbot platforms to: Deflect tickets from the help desk Automate […]
Read More
Blog

AMD Acquires Xilinx To Bolster Its HPC Portfolio

Tracy Woo November 3, 2020
Last week, AMD entered into agreement to acquire chip manufacturer Xilinx through a $35 billion all-stock transaction. This is the latest gargantuan M&A deal in the semiconductor market to focus on new opportunities in processing, after the NVIDIA-Arm announcement. The AMD-Xilinx partnership is meant to broaden AMD’s product portfolio, which focuses on high-performance CPUs and […]
Read More
Blog

Thinking Ransomware Defense: Air Gaps?

Naveen Chhabra October 29, 2020
Air Gaps Aren’t Effective; Scratch Them From Your List . . . The number of companies falling victim to ransomware attacks continues to grow each day. Ransomware inflicts extreme pain, leading to business closure or significant business disruptions. Vendors are developing technology architectures and approaches to solve for these challenges. Each technology and approach has […]
Read More
Video

Hardware By The Drink May Be Hard To Swallow

Naveen Chhabra October 5, 2020

Watch Now
Blog

NVIDIA Arms Itself To Terminate Intel’s Processor Dominance

Glenn O'Donnell September 16, 2020
NVIDIA just announced that it plans to acquire Arm Limited from SoftBank for $40 billion. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and, thus, Intel and AMD). The x86 platform remains the leader in PCs and data centers, but the future growth prospects lie […]
Read More
Blog

FORRward: A Weekly Read For Tech And Marketing Execs

Emily Collins September 1, 2020
Amazon Launches Halo, Its First Wearable Health Device For The Average (Budget-Conscious) Consumer This week, Amazon launched Halo, a screenless wearable device that can monitor activity, sleep, temperature, BMI, and emotion. At $99.99 (plus a small monthly service fee for advanced features), the Halo Band sits closer to Fitbit’s fitness trackers (ranging from $99.95–$169.95) than the Apple Watch ($400-plus). It focuses on what consumers want most: tracking fitness-related activity, […]
Read More
Blog

Introducing The Forrester Tech Sustainability Framework

Abhijit Sunil August 19, 2020
Get new insight on how your sustainability efforts can help optimize your tech stack and IT strategy.
Read More
Blog

FORRward: A Weekly Read For Tech And Marketing Execs

Emily Collins August 17, 2020
This week’s edition of our FORRward series covers the latest tech news on Gong, revenue intelligence, People.ai, Chorus.ai, brand, zero-party data, future of work and movie making.
Read More
Blog

Troubled Times Test Traditional Tech Titans

Glenn O'Donnell August 13, 2020
Spending on core infrastructure is dropping and the large technology firms will have to rise to the challenge. Find out how long the impact of the pandemic will be.
Read More
More posts