learning
Learning is a crucial component of business transformation. It ensures that employees buy in to the firm’s vision and have the necessary skills to turn business strategy into business reality.
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Social Learning Inspires Better Outcomes
An effective learning program can drive business results and power your transformation efforts. But only 26% of information workers report that current training offerings help them perform better. There’s a clear gap between what employees need and what employers deliver. For customer experience (CX) leaders, this training gap presents a serious roadblock to becoming a customer-obsessed organization. This raises […]
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The $5 Billion Funding Frenzy: There’s Never Been A Better Time To Rethink Your HCM Investments
Estimates of venture capital funding for HR technology point to record levels of more than $5 billion in 2019. Some of the recent activity in talent acquisition includes: Entelo acquired ConveyIQ along with new funding and management changes; HireVue received another round of funding via new majority investor The Carlyle Group; Jobvite received a $200M […]
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The Impact Of Learning On Your CX Transformation
Investments in education have a multiplier effect: Employees are more likely to stay with a company that invests in their career development, while employers gain a more engaged workforce.
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Sixty Days & Over 100 Inquiries And Briefings — Four Things You Should Know
If you missed my intro blog, A New Rhythm in HCM, here’s the summary: I’m new to Forrester after more than 25 years working for software vendors including, most recently, SAP, where I was a part of the SAP SuccessFactors product leadership team. I’m very excited to be leading the reignition of Forrester’s human capital […]
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A New Rhythm In HCM
Maybe I’ve been in the software world for too long. Or maybe I’m a product of my earlier years. You might remember the old Russian proverb, “Doveryai, no proveryai,” which President Reagan made famous in the context of nuclear disarmament. Translated: “Trust, but verify.” Either way, I’m curious about a lot of things, question everything, […]
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People Make All The Difference: Optimize Your Talent With The Right Processes And Technology
As businesses work to differentiate their products or services, grow the bottom line, and expand globally, they need to think seriously about the important role that their employees play in helping the business achieve successful outcomes. Businesses must invest in processes and technology to recruit and onboard the best people, address performance gaps with key […]
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HR Wave On Talent Gets New Name
Last month, I published an update to my 2011 Forrester Wave™ on talent management because the human resource management (HRM) market has experienced tremendous consolidation and many top-rated vendors have become part of other very large organizations. I defined “talent management” as encompassing performance, learning, succession planning, and career development. When I published my current […]
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Use Social Media To Drive More Learning
My colleagues and I talk often about social collaboration and its tepid adoption. The fact is that it’s hard to get employees to use a tool unless they see a real use for it. This is certainly true in learning. Most of the learning management vendors have some kind of social offering. The uptake depends […]
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Lessons From A Photo Book
For Christmas, my daughter Sarah gave me a book of photos of last summer’s family trip to Cape Cod. Each page was beautifully designed with descriptions of the events captured in the photos: the great lobster feast . . . the trip to Martha’s Vineyard . . . the day at Old Silver Beach playing […]
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SAP Plans To Acquire SuccessFactors: A Major Move In The Talent Management Field
ERP vendors are showing strong interest in the HRM SaaS market. They are either attempting to build a solution (as Oracle is doing with Fusion) or looking to acquire HRM functionality (as SAP is about to do with SuccessFactors). Talent applications — including offerings like performance, succession, and learning — are not easy to build. […]
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Sales Coaching Strategy – Make Sure You Focus On Definitions
I was in South Africa this week, giving a keynote at a Forrester Sales Enablement event in Johannesburg. As I wrapped up the discussion of overcoming complexity and creating more of an adaptive sales enablement approach in sales organization, someone asked, "How important is the role of the sales manager in supporting the behavior change needed […]
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“Empowered” Supports Employee-Generated Content
Forrester has a new book coming out soon entitled Empowered written by two Forrester analysts. Its focus is on the power of social technologies in the hands of the general public and what this means for businesses. Although the book concentrates on sales and marketing, the implications for learning are huge. Empowered challenges businesses to […]
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eLearning And Knowledge Acquisition Are Up In A Down Economy
By Claire Schooley Daily, we hear about more layoffs and downsizing. Along with this comes scrutiny of all internal budgets including learning and development. Companies are not lopping off learning as drastically as in previous recessions. Companies know that skilled employees make their business successful. But, at the same time, some budget cuts are inevitable. […]
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Meet One-On-One With Forrester Analysts At Our Business & Technology Leadership Forum 2008
Consistently rated as one of the most popular features of Forrester Events, one-on-one meetings give you the opportunity to discuss the unique technology issues facing your organization with Forrester analysts. Business & Technology Leadership Forum attendees may schedule up to two 20-minute one-on-one meetings with the Forrester analysts of their choice, depending on availability. Registered […]
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Forrester’s Business & Technology Leadership Forum 2008
Forrester’s Business & Technology Leadership Forum 2008 is coming up soon — September 23-24 in Orlando, Fla. This event is designed to arm technology and business leaders with emerging organizational, process, and technology practices that balance chaos and control to drive new business value. We have a great speaker lineup this year, with keynotes from: […]
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Learning Simulations: Harvard Business Publishing Sets The Stage For Exploring Real Business Situations
By Claire Schooley In the beginning of the year, Harvard Business Publishing launched a collection of online simulations as part of its curriculum that expose learners to real business situations and enforce essential corporate skills. Learning simulations are interactive models of real-life processes, events, or interactions that have distinctive learning outcomes. Users can manipulate variables […]
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Notes From Oracle OpenWorld
by Connie Moore, Colin Teubner, Rob Karel, Ken Poore, Rob Koplowitz, Stephen Powers, Barry Murphy and Claire Schooley. A few weeks ago, several Forrester analysts attended Oracle World. Now that we’ve gotten back and had a chance to think about what we’ve heard, we wanted to post this blog to share our thoughts with clients. […]
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Organizations Need Two Dramatically Different Kinds Of Learning
by Claire Schooley. Organization’s learning leaders hear the words “informal learning” or “eLearning 2.0” and think, “Oh my, now we have to change the way we provide training!” Yes, you may want to make some changes but, more importantly, you need to look at existing learning within your organization and determine what is training and […]
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What’s All This Talk About Informal Learning?
by Claire Schooley. After we leave formal education settings, 80% of our learning is of the informal kind; yet only 20% of corporate education dollars are spent on what is most important to us as employees. Why are corporations spending 80% of their employee education dollars on that modest 20% of the learning we do? […]
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eLearning Can—and Should—Have Many Homes
by Claire Schooley. Making the decision of where to place elearning within a company’s organizational structure is often a challenge. Clients have asked me about this a lot in the past few months. Some may say, “Well, that’s easy, it belongs in HR,” Maybe, but not necessarily. I have seen eLearning find homes in five […]
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