machine learning

The emergence of machine learning (ML) has tremendous power. Learn how to harness that power, and manage the concurrent risks, with our insights.

Insights

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The Forrester Wave™: Robotic Process Automation Services, Q4 2019 Is Here!

Leslie Joseph 2 days ago
The hype around robotic process automation (RPA) continues unabated, as does the hypergrowth. I am happy to announce the availability of the first-ever Forrester Wave™ evaluation of RPA services. Forrester clients can read the report here. The RPA market has shown some interesting trends of late: As Craig Le Clair and I established earlier this […]
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The Key To Your AI Transformation: Think Like A Supervillain

Kjell Carlsson, Ph.D. October 4, 2019
Want to take over the world using AI? Contrary to popular belief, AI technology isn’t going to design a plan for AI-enabled world domination for you. (And don’t hold your breath, it won’t be doing so anytime soon.) Instead, it is on you to identify the untapped, world-changing business opportunities that best leverage AI’s unique […]
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Welcome To The Future

A pragmatic view of the future of work, and what you can do now to stay in front of this revolution.

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A Lesson On Facial Recognition, Privacy, And GDPR From The Far North

Kjell Carlsson, Ph.D. October 4, 2019
What can a small Swedish town near the Arctic Circle teach you about GDPR and computer vision? You might be surprised. Senior Analyst Kjell Carlsson provides an intriguing case study.
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Machine Learning Takes To The Cloud

Leslie Joseph October 2, 2019
Machine learning continues to disrupt and democratize itself. Announcing two new Forrester reports that describe the popularity of running machine learning pipelines and workloads in the public cloud, in North America and in Asia Pacific.
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Run Your Business At The Speed Of Thought

Michele Goetz September 26, 2019
AI is becoming more empathetic and customer-centric. The future is closer than you think. Are you ready?
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Realize Your (Computer) Vision, With Help

Kjell Carlsson, Ph.D. September 17, 2019
Fueled by the massive growth of AI, the adoption of computer vision solutions and services is on the rise. Senior Analyst Kjell Carlsson breaks down the CV market to help match the right solution to your use case.
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Why Chatbots Can’t Read Your Mind

Charles Betz August 21, 2019
Chatbots rely on natural language processing (NLP) to understand you. Before they can process a language, they must learn it. Read more.
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AutoML Is A Must-Have For Scaling Machine Learning Across The Enterprise

Kjell Carlsson, Ph.D. July 12, 2019
Automated machine learning (autoML) can unleash the power of ML throughout your enterprise. But only when you have the right use cases and the right vendors.
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Game Of (Rods And) Cones: Will Computer Vision Rule The Enterprise?

Kjell Carlsson, Ph.D. June 20, 2019
(Jeremy Vale coauthored this post.) Brace yourself: Computer vision is coming. “The Long Night” is finally over, and enterprises see the opportunity more clearly than ever. With AI replacing biological rods and cones, computer vision is now a must-have weapon in every firm’s arsenal. Computer vision solutions are spreading like wildfire. While use cases such […]
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The Insights Beat: Spring Into Action With Your Insights

Srividya Sridharan May 6, 2019
This month’s Insights Beat uncovers new ways to accelerate digital transformation, featuring some of our latest research on data and analytics technologies and strategies.
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Companies Must Start Creating Human-Machine Collaborations

Samuel Stern May 3, 2019
What will your humans do in an automated workplace? Principal Analyst Sam Stern explains three principles for seamless human-machine collaboration. Watch now and learn more at CX NYC June 11-12.
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Thoughts On DX: Headless Vs. AI/ML

Mark Grannan March 22, 2019
I have been noodling on the future of digital experience (DX) for the better part of six years. Today I want to run a hypothesis past you: Headless architecture and AI/machine-learning (ML) automation are competing for the future (and soul) of the DX tech stack. So let’s examine both sides of this equation: 1.) Headless, […]
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The Future Of Organizations

Today's organizational structure has aged out.

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FORRward: A Weekly Read For Tech And Marketing Execs

Matthew Guarini February 25, 2019
Are We Running Out Of Ideas? As the pace of disruption accelerates, there is an increasingly important focus being put on innovation. Now along comes some work published in the MIT Technology Review by economists from MIT, Harvard, and Boston University, “AI is reinventing the way we invent,” that highlights how the increasing amount of […]
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Data Governance Takes A Turn — And It’s A Doozy

Michele Goetz February 6, 2019
If you were to ask me a year ago what I would point to as a best practice for data governance, my response would be to look at what financial services firms do to meet their regulatory requirements. Fast-forward to the age of GDPR and the new privacy mandates coming out of California (CCPA), and […]
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Forrester Online Survey: Organize To Deliver And Manage Application Transformation

Luis Deya January 17, 2019
Every company faces a central dilemma: how to resolve the standardization and differentiation of its business apps to win, serve, and retain customers. That’s why we are still getting a lot of questions about this report. We have been wondering how much the move to cloud, mobile, and embedded machine learning or artificial intelligence will […]
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Everything I Learned About Training A Machine-Learning Model That I Learned From My Kids

Kjell Carlsson, Ph.D. December 24, 2018
“You who are on the road must have a code that you can live by . . . teach your children well . . . and feed them on your dreams.” Graham Nash was spot-on — about machine-learning. Training a well-adjusted machine learning model that won’t get in trouble and embarrass you in public requires the […]
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A Simple Solution To Machine-Learning Bias

Mike Gualtieri December 13, 2018
Machine-learning models may occasionally suggest an undesirable action. The action might be either biased or unethical — or just bad for business. Most of the time, the suggestion won’t be wrong. How can developers protect against these bad outcomes? It’s Simple You don’t have to do what the model tells you to do. If someone told […]
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Artificial Intelligence Has A Probability Problem

Brandon Purcell November 29, 2018
AWS just announced Amazon SageMaker Ground Truth to help companies create training data sets for machine learning. This is a powerful new service for folks who have access to lots of data that hasn’t been consistently annotated. In the past, humans would have to label a massive corpus of images or frames within video to […]
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Reflection On Web Summit 2018

Dan Bieler November 16, 2018
Web Summit took place for the third time in Lisbon earlier in November. Over the years, Web Summit has become one of the leading global conferences to discuss everything technology. The large presence of startups and fast pace of presentations across many different stages give Web Summit a particular edge. It is impossible for a single […]
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Spring Cleaning In December: Declutter Your Insights House

Srividya Sridharan October 11, 2018
Feeling overwhelmed with all the data that your teams must wrangle before even getting to data science? Feeling like you have more than enough dashboards and tools? Feeling like you don’t have any more room in your complex data and analytics environment for yet another platform? Feeling like you can’t keep up with the exploding […]
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