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What To Expect From Predictions 2020 Singapore

Frederic Giron November 15, 2019
Forrester's leading analysts share what to expect at our 2020 Predictions event in Singapore on November 19.
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Predictions 2020: Retailers Seek An Edge Amid Uncertainty

Fiona Swerdlow November 5, 2019
As social, political, and economic forces create murky conditions for retailers, they will explore new ways to differentiate themselves. VP, Research Director Fiona Swerdlow explains how.
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Predictions 2020

Discover the dynamics that will define 2020 and beyond.

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Predictions 2020: Medicare, Price Transparency, And Virtual Care Take Center Stage In Healthcare

Jeff Becker November 5, 2019
With more volatility expected in 2020, read Forrester's predictions for the US healthcare market, focusing on Medicare For All, the executive order on price transparency, and the growth of virtual care.
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Predictions 2020: Old Rivalries And New Entrants Will Preoccupy Bank Execs

Peter Wannemacher November 5, 2019
Incumbent banks will be challenged on multiple fronts in 2020. Read our predictions.
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Predictions 2020: Insurers Will Seek To Engage Customers With Their Impact Agenda

Oliwia Berdak November 5, 2019
In 2020, insurance companies will battle back against the market changes by focusing on three key areas. Read Forrester's predictions for the insurance industry here.
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Predictions 2020: More Changes For Software Development

Chris Mines November 4, 2019
The world of software development will see big changes. Learn Forrester Research's top 5 predictions for the software development market in 2020.
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Predictions 2020: Cloud Computing Sees New Alliances And New Security Concerns

Dave Bartoletti November 4, 2019
In 2020, the cloud computing market will sees interesting new alliances and face new security concerns. Read Forrester's 2020 cloud predictions to find out more.
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The Future Of Work

Forrester thought leaders discuss future-of-work strategies that are tangible, measurable, and tested.

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Predictions 2020: Three Big Changes In Store For DevOps

Charles Betz November 4, 2019
DevOps teams will see some new trends in 2020 that will impact their work in GRC, introduce new tools, and bring additional business value. Learn more from Forrester Principal Analyst Charles Betz.
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Predictions 2020: Edge Computing Makes The Leap

Abhijit Sunil November 4, 2019
Investment in edge computing will jump next year as organizations look to handle AI-related computing demand. Read analyst Abhijit Sunil’s 2020 predictions for this rapidly growing technology.
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Predictions 2020: IoT Expansion Brings Even More Change

Frank Gillett November 1, 2019
Business use of the internet of things continues to expand. Read Forrester's predictions on what to expect from the IoT market in 2020.
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Predictions 2020: Distributed Ledger Technology Moves Beyond Proof Of Concept

Martha Bennett November 1, 2019
In 2020 users of blockchain and distributed ledger technology will focus on operational matters, deployment flexibility and, interconnectivity. Read our 2020 predictions to learn more.
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Predictions 2020: RegTech Funding Will Explode As VC Investments In Other Markets Cool

Carlton Doty November 1, 2019
Tighter investor scrutiny will moderate venture capital and private equity investments. Meanwhile, regulatory technology funding will soar. Read our predictions.
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Predictions 2020: AI Shakes Up Customer Service Workforce And Operations

Ian Jacobs October 31, 2019
AI will change how organizations staff, run, and manage their customer service teams. Read Forrester's 2020 customer service predictions to learn more.
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Predictions 2020: Companies Will Be Bolder, More Controversial With Their Employee Experiences

Samuel Stern October 31, 2019
Getting employee experience (EX) wrong carries significant reputational and business risks. In 2020, companies will get more strategic about EX.
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Predictions 2020: For CX, It’s All About Proving Business Results

Harley Manning October 31, 2019
The ability to deliver business results will be a career-defining issue in the year ahead.
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Predictions 2020: Approaches To Customer Insights Evolve

Gene Leganza October 30, 2019
The coming year will bring changes in approaches to deriving customer insights. Only some firms will succeed.
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Predictions 2020: Privacy And Data Ethics Bring Marketing To The Boardroom

Fatemeh Khatibloo October 30, 2019
Regulations, consumer wariness, and the consequences of misbehavior will create a challenging landscape for B2C marketers and brands. Read our top privacy predictions.
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The Future Of Organizations

Today's organizational structure has aged out.

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Predictions 2020: Automation Strike Teams And Services Rise To Fend Off A Paradox

Chris Gardner October 30, 2019
Read the top three predictions for the automation market from Forrester Research analyst Chris Gardner.
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Predictions 2020: AI Aspirations Will Both Sizzle And Simmer

Srividya Sridharan October 30, 2019
In 2020, companies will become laser-focused on AI value and accelerate adoption. Get Forrester's top three predictions for AI in 2020.
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Predictions 2020: This Time, Cyberattacks Get Personal

Jeff Pollard October 30, 2019
Read the top three cybersecurity predictions for 2020 from Forrester Research analyst Jeff Pollard.
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