Are you struggling with the "right" key performance indicators and metrics for your I&O team/subteam/function? Let's struggle together and help each other. We are working on a research project to establish a new I&O Balanced Scorecard for 2015 and we need your help.
We have questions like:
(1) What performance does your organization/company require from the I&O organization?
(2) How do you balance both the performance focus on internal IT (systems of record) with the performance of external (systems of engagement) BT requirements?
(3) How do you translate these performance needs into objectives for your I&O organization?
(4) What metrics are key to track to make sure that your I&O organization is meeting its objectives?
(5) What should a best practice I&O Balanced Scorecard (BSC) look like in 2015?
Help us and help the rest of I&O leaders to develop a new I&O Balanced Scorecard to stay and be relevant to your company. Reach out to me via a inquiry or email me at firstname.lastname@example.org and lets talk!