On November 19, my esteemed colleagues and I will be speaking at our Predictions 2020 event in Singapore to share with you our predictions for the year ahead. While we expect 2020 to be turbulent due to economic and political uncertainty, there are still many opportunities for business leaders to drive long-term growth and profitability for their firms. Here is a sneak preview of some of the topics that we’ll discuss.
Fred Giron on what CIOs need to do to help their firms accelerate digital transformation in 2020 and beyond:
Tom Mouhsian on the evolving customer experience (CX) profession and how consumer trust and value have become essential ingredients for great CX:
Xiaofeng Wang on the changing roles and priorities in marketing and technology:
Achim Granzen on how to deal with the opportunities and threats that the internet of things, AI, and other emerging technologies will bring:
Join us to find out more. We look forward to seeing you next week!