Insights For Customer Experience Professionals
Human-Centric UX Design
Design is in a state of misalignment with customer needs. Principal Analysts Gina Bhawalkar and Andrew Hogan discuss the benefits of inclusive and ethical design in an age of digital manipulation.
The "Be Here Now" Phone: A Conversation With Light CEO Kaiwei Tang
Does time spent on your smartphone sometimes feel like it’s pulling you away from real life? And is the pull hard to resist? There’s a reason it feels that way.
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