Insights for Digital Business & Experience Professionals
How To Derisk Your Commerce Replatform
Viewing your new eCommerce platform as a container to lift and shift legacy customizations is a mistake. Analyst Joe Cicman provides best practices.
How To Fight Bias In Machine-Learning-Based Experiences
AI is not a black box and AI developers must learn to accept and deal with bias. Analyst Andrew Hogan gets some insights on AI and ethics from Carol Smith of Carnegie Mellon's Software Engineering Institute.
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