European Predictions 2021
Webinar Series

1st – 3rd December 2020

Overview

In 2020, the world experienced a global health pandemic and the accelerating effects of climate change. But with volatility comes opportunity. To seize the opportunities 2021 will bring and accelerate out of the crisis, European businesses will need to be adaptive, creative, and resilient.

 

Join our complimentary webinar series to learn the opportunities and trends that will affect 2021 and beyond for marketing, customer experience and technology leaders.

Agenda

Day 1

9:00 am – 9:30 am

European Predictions 2021: Consumer Marketing

In these uncertain times, Consumer Marketing leaders have to adapt quickly and redefine their priorities while enduring budget cuts. With this in mind, Forrester’s team of expert analysts have worked on understanding what will happen in the consumer world in 2021 and beyond.

Join Thomas Husson and Martin Gill for a complimentary webinar to learn what challenges and trends will be shaping the upcoming years for Marketing Leaders.

Speaker:
Thomas Husson, VP, Principal Analyst, Forrester
Martin Gill, VP, Research Director, Forrester

Day 2

9:00 am – 9:30 am

European Predictions 2021: Customer Experience

Despite the economic instability and a volatile market, it is not the time to give up on Customer Experience (CX). It is now even more important to retain customers and deepen their loyalty by offering them personalised and thoughtful customer experiences. Forrester’s team of expert analysts have worked on understanding what will happen in the world of CX in 2021 and beyond.

Join Joana de Quintanilha and Martin Gill for an exclusive complimentary webinar on the challenges and trends that will shape the upcoming years for CX Leaders.

Speakers:
Joana de Quintanilha, VP, Principal Analyst, Forrester
Martin Gill, VP, Research Director, Forrester

Day 3

9:00 am – 9:30 am

European Predictions 2021: Technology

The COVID-19 pandemic has affected the world unlike any other recent event. Technology leaders face challenges on how to shift and align tech budgets, knowing where to invest and plan for the future. Forrester’s team of expert analysts have worked on understanding what will happen in the Technology world in 2021 and beyond.

Join Laura Koetzle and Pascal Matzke for this complimentary webinar to learn what challenges and trends will be shaping the upcoming years for Technology Leaders.

Speaker:
Laura Koetzle, VP, Group Director, Forrester
Pascal Matzke, VP, Research Director, Forrester

Speakers

1st – 3rd December, 2020

Register Now

Questions? Contact us at marketingeu@forrester.com.

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