The Time Is Now

CX and marketing exist to win, serve, and retain customers. But silos and miscommunication keep this power duo from reaching their full potential. For this reason, we’ve made collaboration between CX and marketing the central theme of CX EMEA. Customers want more meaningful and frictionless experiences. Learn how marketers and CX professionals can come together to ensure your firm provides just that. CX EMEA will empower you to go further, collaborate better, and unlock the transformative power of customer experience.


Attendee Resources

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Technical Help

Resources to help you troubleshoot and make the most out of your virtual CX EMEA experience.

Featured Performer

Featured Performer: Ellie Goulding

Multiplatinum-selling singer/songwriter Ellie Goulding’s career to date has seen her receive two GRAMMY Award nominations, a Golden Globe nomination, two BRIT Awards, sales of 18 million albums and over 140 million singles, and 23 billion streams worldwide.

Speaking Opportunities

Apply to speak at CX Europe or other Forrester events. Learn more

CX EMEA · November 17 – 19 · Live Virtual Experience

Take advantage of our team discount and receive 2 tickets for the price of 1!