At CX Forum East in New York City and CX Forum West in San Francisco, you’ll turn ideas into action with practical guidance, proven strategies, and quality time with Forrester analysts. These intimate events — capped at fewer than 400 delegates — is designed for candid conversations, hands-on learning, and networking that accelerates your next decision. Whether you’re shaping customer experiences, leading digital transformation, or driving marketing innovation, you’ll leave with frameworks, tools, and a clear plan to deliver measurable business impact.