CX Summit
North America

CX, B2C Marketing, & Digital Business Leaders

June 23 – 26, 2025  |  Nashville & Digital

Register

Create Your Customers’ Best Journey Ever

Welcome to 2025, where customer engagement knows no bounds—where visionary strategies seamlessly blend with practical execution, and every interaction is meticulously crafted to captivate and delight. But also imagine if you could measure and act on every part of that journey to maintain the equilibrium between innovation and ease of use.

At CX Summit 2025, CX, digital, and marketing leaders unite to delve into this rapidly approaching future, unveiling fresh insights and a comprehensive set of measurement and enhancement tools for optimizing the entire customer relationship. Come learn how strategies combined with current and emerging technology can forge groundbreaking narratives that capture the hearts and minds of your customers with the right balance of precision and empathy – enabling you to create your best customer journey ever.

Come learn how strategies combined with current and emerging technology can forge groundbreaking narratives that capture the hearts and minds of your customers with the right balance of precision and empathy – enabling you to create your best customer journey ever.

Join us at CX Summit to:

  • Ensure trust and privacy in the age of genAI.
  • Adapt CX strategy and budget to maintain satisfaction and loyalty.
  • Prove the business impact of CX metrics and financial outcomes.
  • Prioritize and align CX, digital, and marketing efforts.
  • Innovate and advance with customer-facing genAI.
  • Ensure inclusive, unbiased experiences in CX design.

Register today!

Digital Access

Registered attendees of CX North America 2024 have access to the Forrester Events Digital Hub for one year following the date of the live event. On the digital platform, you will be able to access recorded sessions, presentations, digital sponsor booths, and exclusive bonus content available only on the digital platform.

Pricing

Team Discounts

Receive 5 tickets for the price of 4 in one transaction. No code required, add 5 tickets to your cart and receive 20% off. Additional discount voucher codes do not apply. Super early bird pricing expires December 31st.

  • 5 Clients

    $14,380 USD

    $18,780 CAD
  • 3 Non-clients

    $15,180 USD

    $19,580 CAD

Please be aware that the currency charged to your credit card will match the currency designated in your registered account, which may differ from the displayed prices. View event terms & conditions here.

CX Summit North America · June 23 – 26, 2025 · Nashville & Digital

Contact us at events@forrester.com.