Forrester Events Digital Hub

We will meet you where you want. Attendees can choose to join in person or digitally, or both. Registered attendees have access to the Forrester Events Digital Hub for one year following the date of the live event. On the digital platform, you will be able to access recorded sessions, presentations, digital sponsor booths, and exclusive bonus content available only on the digital platform.

To access event content, please use the links below to log in or create your account using the email address you used for registration. Your password is yours to create and update.

General Event Access

If registered for multiple events, use the link below to access all events. Use the dropdown menu to change events.

2024 Event Access

B2B Summit Events

Customer Experience Summit Events

2023 Event Access


Ensure you are using the correct direct link (one of the links that are posted above):

  • Confirm internet connection is stable at time the error message is received.
  • Confirm which browser you are using (see below for guidelines).
  • If using a VPN and unable to access, it may work best to disconnect.
  • Close the tab/log out.
  • Clear browser cache (In Chrome: History > Clear Browsing Data > Select “Cookies and other site data” and “Cached images and files” > Clear data).
  • Open a new browser window and log in again.
  • Check that ad blockers, network settings, or anti-virus software are set up to allow the site.

Forgot Password?

If you’ve forgotten your password, simply click “Forgot password” on the login page. You will receive an email from Sonic Foundry ( to reset. After resetting your password, please make sure to click on the unique event link to access the event.

Here are some recommendations for browsers supported:

Requirements for Viewing a Mediasite Presentation

Microsoft Windows

  • Microsoft Windows 10
  • Microsoft Edge, Mozilla Firefox, or Google Chrome
  • Broadband Internet connection

Apple MacOS

  • Apple MacOS Mojave (version 10.14) and higher
  • Apple Safari, Mozilla Firefox, or Google Chrome
  • Broadband Internet connection

Apple iOS

  • Apple iOS 12 and higher
  • Apple Mobile Safari
  • Broadband Internet connection


  • Android 9 or later
  • Chrome browser


Mediasite supports on-demand and live presentation playback on Linux. In order to play back Mediasite content we recommend the following:

  • Chrome or Firefox browser.
  • VLC Media Player (to install H.264 codecs)

Apple iPadOS

  • Apple iPadOS 13 and higher
  • Apple Mobile Safari
  • Broadband Internet connection

Need More Help?

For further assistance, please don’t hesitate to contact us at