Complimentary Webinars

Hear from Forrester thought leaders during live regional events, or learn on your own time with an on-demand webinar.

 

Featured Webinars

Predictions 2027 APAC Webinar: Technology & Security

December 1, 2026

As AI crosses organizational, national, and operational boundaries, APAC leaders must redefine control, accountability, and trust. Join us live to explore Forrester’s 2027 tech and security predictions and the decisions that will shape AI success across the region.

NA/EMEA

Predictions 2027 Webinar: B2B Go-To-Market

December 3, 2026

How will B2B go-to-market leaders regain influence in an increasingly AI-driven buying environment in 2027? Join Forrester’s analysts to explore the forces reshaping buyer behavior, decision-making, and market dynamics, and learn the actions leaders should take now to stay ahead.

Predictions 2027 Webinar: B2C Marketing, CX, & Digital

December 8, 2026

Which AI initiatives are worth continuing, and which should be cut? How will changing customer buying behaviors and agentic customer journeys affect your marketing, digital, and CX strategy? Join Forrester’s analysts to explore the questions leaders must answer to prepare for 2027. 

Predictions 2027 Webinar: Technology & Security

December 10, 2026

In 2027, technology and security leaders will face a new challenge: balancing AI innovation with control in a rapidly evolving business environment. Join us for an early look at the predictions and actions that can help you navigate risk, build trust, and create an AI advantage.

APAC

Predictions 2027 Webinar: Public Sector & Government

January 20, 2027

How will government leaders take control of technology investments, AI governance, and citizen trust in 2027? Join Forrester’s analysts to explore the questions public-sector organizations must answer and the actions they should take now to prepare.

B2B Marketing Leaders

Predictions 2027 Webinar: B2B Go-To-Market

December 3, 2026

How will B2B go-to-market leaders regain influence in an increasingly AI-driven buying environment in 2027? Join Forrester’s analysts to explore the forces reshaping buyer behavior, decision-making, and market dynamics, and learn the actions leaders should take now to stay ahead.

Rethinking B2B Marketing Contribution In The AI Era

AI is reshaping buyer behavior, making traditional measurement approaches increasingly difficult to rely on. Join us live to learn how marketing leaders are evolving accountability frameworks and redefining how they measure contribution and business impact.

Does Your Content Matter? Measuring Buyer Engagement In An AI World

Discover the types of content that drive buyer engagement, pipeline, and revenue in an AI-powered world — and get Forrester’s B2B AI-Agent-On-A-Page Template For Go-To-Market Teams to accelerate your content measurement strategy.

Beyond The Click: Winning B2B Buyers In The Age Of AI Search And AEO

Discover how AI search is reshaping the buyer’s journey. Watch now as our analysts share strategies to boost answer engine visibility, trust, and influence.

2026 Budget Planning: Prioritize AI, Adapt To Buyers, And Thrive In Chaos

Learn how to optimize budgets, prioritize resilient markets, adapt to evolving buyer behaviors, and leverage AI for growth. Don’t miss our data-backed budget strategies to thrive in uncertainty.

Retool Your B2B Marketing Budgeting For 2026 Success

Discover strategies and tools to optimize your 2026 B2B marketing budget planning with Forrester. Build adaptable, goal-driven plans that align with business objectives. BONUS! Get a first look at our 10-page B2B Marketing Leader’s Guide To Strategic Budgeting. 

How To Create Stand-Out B2B Content In A Zero-Click World

Learn breakthrough strategies to reshape your B2B content marketing for AI-driven search and complex buying networks. 

Revolutionizing B2B Marketing With Adaptive Programs For Buying Groups

B2B buying groups are more complex than ever. Learn how to align priorities, drive consensus, and boost marketing’s impact with adaptive programs.

Drive Long-Term Growth With A Customer-Centric Revenue Transformation

Learn how to use this transformative framework to shift from revenue-centric to customer-obsessed activity to achieve long-term sustainable growth. 

B2C Marketing Leaders

Predictions 2027 Webinar: B2C Marketing, CX, & Digital

December 8, 2026

Which AI initiatives are worth continuing, and which should be cut? How will changing customer buying behaviors and agentic customer journeys affect your marketing, digital, and CX strategy? Join Forrester’s analysts to explore the questions leaders must answer to prepare for 2027. 

Beyond Journey Mapping: Put Customer Insight Into Action

Journey maps alone don’t drive outcomes. Leading organizations operationalize customer insights by embedding them into planning, governance, investment, and design decisions. Join us live to learn a practical approach for turning journey insights into measurable business results. 

Agentic Commerce In 2026: What’s Real, What’s Coming, And What To Do Now

AI-powered agents and answer engines increasingly influence how consumers discover, compare, and select products. Watch this webinar designed to help digital and commerce leaders understand what agentic commerce is and how to adapt to what’s ahead.

From Experience Scores To Revenue Impact: A Total Experience Playbook For Growth Webinar

Learn how Forrester’s total experience model elevates brand and CX strategy by revealing the drivers behind acquisition, retention, and revenue. 

2026 Budget Planning: Level Up CX Tools, Tactics, And Teams For Impact

Tackle 2026’s volatile market with resilient CX strategies and smart investments. Maximize budgets, build tech-ready teams, and innovate customer experiences.

How To Simplify CX Tech Buying Decisions With Function-First Thinking

Learn how Forrester’s Function-First Framework helps CX leaders simplify complex technology decisions, prioritize functionality, avoid wasted investments, and align tech with strategic business goals.

Measure What Matters: Your Guide To CX Success

Learn from our analysts as they unveil the CX metrics framework, a tool to build effective measurement strategies that drive tangible results.

CX Leaders

Predictions 2027 Webinar: B2C Marketing, CX, & Digital

December 8, 2026

Which AI initiatives are worth continuing, and which should be cut? How will changing customer buying behaviors and agentic customer journeys affect your marketing, digital, and CX strategy? Join Forrester’s analysts to explore the questions leaders must answer to prepare for 2027. 

Beyond Journey Mapping: Put Customer Insight Into Action

Journey maps alone don’t drive outcomes. Leading organizations operationalize customer insights by embedding them into planning, governance, investment, and design decisions. Join us live to learn a practical approach for turning journey insights into measurable business results. 

From Experience Scores To Revenue Impact: A Total Experience Playbook For Growth Webinar

Learn how Forrester’s total experience model elevates brand and CX strategy by revealing the drivers behind acquisition, retention, and revenue. 

Agentic Commerce In 2026: What’s Real, What’s Coming, And What To Do Now

AI-powered agents and answer engines increasingly influence how consumers discover, compare, and select products. Watch this webinar designed to help digital and commerce leaders understand what agentic commerce is and how to adapt to what’s ahead.

2026 Budget Planning: Level Up CX Tools, Tactics, And Teams For Impact

Tackle 2026’s volatile market with resilient CX strategies and smart investments. Maximize budgets, build tech-ready teams, and innovate customer experiences.

How To Simplify CX Tech Buying Decisions With Function-First Thinking

Learn how Forrester’s Function-First Framework helps CX leaders simplify complex technology decisions, prioritize functionality, avoid wasted investments, and align tech with strategic business goals.

Navigate Volatility, Reaffirm Your Brand, And Fuel Growth In Disruptive Times 

Ready to tackle market volatility, changing customer expectations, and rapid digital disruption? Watch our webinar to learn how to stay resilient, put customers first, and boost loyalty in challenging times.

Measure What Matters: Your Guide To CX Success

Learn from our analysts as they unveil the CX metrics framework, a tool to build effective measurement strategies that drive tangible results.

Industry

Agentic Commerce In 2026: What’s Real, What’s Coming, And What To Do Now

AI-powered agents and answer engines increasingly influence how consumers discover, compare, and select products. Watch this webinar designed to help digital and commerce leaders understand what agentic commerce is and how to adapt to what’s ahead.

Ransomware Defense For Constrained State And Local Budgets

Explore the state of ransomware vulnerability for state and local governments — and how you can protect your agency with limited resources.

Federal Zero Trust Or Bust?

Discover three strategies every federal agency should implement on its Zero Trust journey — and the fundamental shifts in architecture these strategies will demand.

Diversity And Inclusion – Part Of Your Brand Purpose

Watch the panel discussion and lean how diversity & inclusion can help you improve customer experience, employee satisfaction.

Customer Experience For Procurement: Driving Government Acquisition Performance Using CX Principles

Learn how procurement leaders can benefit from utilizing customer experience methodologies and tools to reimagine procurement organizations to fuel mission success.

Technology Leaders

Predictions 2027 APAC Webinar: Technology & Security

December 1, 2026

As AI crosses organizational, national, and operational boundaries, APAC leaders must redefine control, accountability, and trust. Join us live to explore Forrester’s 2027 tech and security predictions and the decisions that will shape AI success across the region.

NA/EMEA

Predictions 2027 Webinar: Technology & Security

December 10, 2026

In 2027, technology and security leaders will face a new challenge: balancing AI innovation with control in a rapidly evolving business environment. Join us for an early look at the predictions and actions that can help you navigate risk, build trust, and create an AI advantage.

APAC

Inside Bank Of America’s Enterprise AI Playbook

Join us September 24 to see how Bank of America turned AI ambition into enterprise wide impact by starting with customers and scaling with trust.

How Tech Leaders Govern AI Outcomes At Scale

Learn how CIOs and tech leaders turn AI into measurable business outcomes. Bring clarity, accountability, and value to your AI strategy.

2026 Budget Planning: Why CIOs And CISOs Must Be On The Same Page

Learn how CIOs and CISOs can align budgets and strategies to tackle cybersecurity threats, prioritize risks, and implement solutions for 2026 volatility.

2026 Scenario Planning For Technology Leaders

Uncertainty is the only certainty in 2026. Learn how CIOs are using scenario planning to stay ahead of disruption and drive smarter decisions.

Unveiling The Top 10 Emerging Technologies Of 2025

Get an early look at the top 10 emerging technologies for 2025, hear common use cases for each, and learn how (and when) these advancements will produce real benefits.

Lead Through Volatility By Building Resilience And Driving Innovation 

Lead your tech teams through turbulent times with confidence and precision. Watch this webinar to explore risk management strategies and adaptive change techniques designed for those ready to push back against chaos and thrive where others falter.

Turn Volatility Into Opportunity To Strengthen Your Security 

How can you manage security risks during volatility? Watch our webinar to discover strategies for optimizing spend, leveraging automation, fostering collaboration, and implementing change management techniques to drive resilience

How Generative AI Can Transform Security Tools: Innovations Ahead

Explore the real benefits and risks of generative AI in security tools and discover the innovations on the horizon.

New Tools And Strategies For Managing Technical Debt

Watch this on-demand webinar to explore new tools and strategies for keeping technical debt under control, including a demonstration of Forrester’s Technical Debt Modernization And Migration Scenario Tool.

Accelerate Business Growth With An Outcome-Driven Enterprise Architecture Model

Want to see what a high-performing enterprise architecture practice looks like? Watch this on-demand webinar to explore award-winning examples of outcome-driven EA practices that drive innovation with a focus on business.

Sales Leaders

Predictions 2027 Webinar: B2B Go-To-Market

December 3, 2026

How will B2B go-to-market leaders regain influence in an increasingly AI-driven buying environment in 2027? Join Forrester’s analysts to explore the forces reshaping buyer behavior, decision-making, and market dynamics, and learn the actions leaders should take now to stay ahead.

Raising The Bar For Marketing And Sales Alignment

Learn how to thrive in today’s new B2B marketing landscape with the alignment of sales and marketing on customer obsession.

The Future Of Sales Compensation Is Insight-Driven

Find out why and how you can start adapting your sales compensation program to align with the reality of selling today.

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