What It Means: A Forrester podcast
Winning, serving, and retaining customers in today’s business environment requires higher levels of customer obsession. The What It Means podcast taps the collective knowledge of Forrester analysts and experts on how best to address the changing landscape, tackle your most pressing priorities, and make bold decisions to better serve your customers. Topics range from technology-driven innovation and CX design to B2B buying trends and marketing planning strategies. Browse the archive of past episodes below and subscribe to hear a new episode each week. Got a comment, question, or suggestion? Email our team at firstname.lastname@example.org.