Forrester Vice President and Principal Analyst Brian Hopkins discusses the new technology revolution and its far-reaching implications in terms of what companies are and how they need to work.
Brian Hopkins, Vice President and Principal Analyst
The new technology revolution — such as artificial intelligence, machine learning, augmented and virtual reality — is capturing our imagination. They are also changing the game.
At one altitude, these technologies change the way companies deliver experiences, the way companies capture and use real-time insights, and the core technology infrastructure.
But at a slightly higher altitude, this new technology revolution challenges the very idea of what a company is: are companies defined by their native industry or are companies increasingly digital entities that specialize in different industries? If creating a digital platform is a strategic priority and creates unprecedented opportunities to easily add experiences and enter new markets, does the very idea of hard industry lines fade into history?
In this episode, we speak with Brian to understand the new technology revolution and what it means to the Board, CEO, and leadership teams that must move from digital transformation to reshaping their business.