Featured Blogs

Blog

How Accurate Were Our Predictions For 2025?

Sharyn Leaver October 1, 2025
Predictions season is here, and our research teams have been hard at work formulating and fine-tuning their calls for 2026. But before we release our 2026 predictions, here’s a review of some of the “hits” and “misses” from our 2025 predictions.
Blog

Fix Your GRC Blind Spots: Risk Lessons From The Louvre

Cody Scott 3 days ago
The Louvre heist is a mirror for today’s governance, risk, and compliance gaps. Recognizing these blind spots can transform your enterprise risk efforts from decorative to defensive art. Find out how.
Blog

Don’t Call It A Browser War: OpenAI Launches ChatGPT Atlas

Stephanie Liu 5 days ago
OpenAI's launch of ChatGPT Atlas marks a new milestone in the arms race of AI browsers. Yet it has high hurdles to clear in a competitive market.
Blog

Announcing Forrester’s 2025 Security & Risk Enterprise Leadership Award Winners

Joseph Blankenship 5 days ago
Learn more about the two enterprise security programs that won this year’s Security & Risk Enterprise Leadership Award.
Blog

The AWS US-East Outage: A Wake-Up Call For Cloud Resilience

Brent Ellis October 20, 2025
The fourth outage in five years for AWS’s US-East region was traced to DNS resolution failures that affected many core services. Find out what you should do from both the technology and the supplier risk management side to improve your cloud resilience.
Blog

Forrester’s 2025 Enterprise Architecture Award Winner And Finalists For North America

Charles Betz October 20, 2025
Congratulations to Takeda Pharmaceuticals, winner of this year’s Enterprise Architecture Award for North America. Learn more about Takeda’s winning strategy as well as the strategies of our two finalists.

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Webinar

Predictions 2026 Webinar: B2C Marketing, CX & Digital

In 2026, B2C marketing, CX, and digital leaders must move beyond surface engagement to earn trust and deliver real value. Join us to learn how trust, transparency, and long-term impact will replace performative tactics and short-term wins.
Webinar

Predictions 2026 APAC Webinar: Technology & Security

Join us to discover Forrester’s top 2026 predictions for APAC tech and security. Learn how to build resilient strategies, balance innovation with sovereignty, and deliver measurable value in a region defined by complexity and momentum.

Lead A Security Org That Performs, Scales, And Thrives

Download our guide to help CISOs prove business value, win budget, and reduce burnout. Use our actionable framework to align security with enterprise goals, justify funding, and lead a high-performing team.

Webinar

Predictions 2026 Webinar: Technology & Security

In 2026, technology and security leaders will be under pressure to deliver real, defensible value. Join us for a webinar to learn how trust, value, and evidence-based decisions will define your success.
Webinar

Predictions 2026 APAC Webinar: B2C Marketing, CX, & Digital

In 2026, B2C marketing, CX, and digital leaders must move beyond surface engagement to earn trust and deliver real value. Join us to learn how trust, transparency, and long-term impact will replace performative tactics and short-term wins.
Blog

NetApp INSIGHT 2025: Evolving Storage Into The Enterprise Data Foundation

Brent Ellis 6 hours ago
Learn some of the key themes from the NetApp INSIGHT 2025 event and find out what they could mean for your storage portfolio.
Blog

Quantum Echoes Reminds Us That Algorithms Matter

Brian Hopkins 6 hours ago
Google’s Quantum Echoes highlights that algorithms — not just hardware — drive quantum progress. In 2025, Quantum Echoes reframes quantum advantage through algorithmic creativity, verifiability, and scientific utility — reminding us that true quantum value depends on problem design, not qubit count.
Blog

Gold Rush Or Fool’s Gold? How To Evaluate Security Tools’ Generative AI Claims

Allie Mellen 8 hours ago
Generative AI features and products for security are gaining significant traction in the market. Knowing how to evaluate them, however, remains a mystery. What makes a good AI feature? How do we know if the AI is effective or not? These are just some of the questions I receive on a regular basis from Forrester […]

The Insight-Packed Summit Tech Leaders Can’t Miss   

Tackle AI-led tech disruption, global volatility, and skyrocketing costs at Forrester’s Technology & Innovation Summits. Gain skills, practices, and platforms to fuel innovation and drive results.

Blog

Key Takeaways From Basware’s Austin VIP Customer Event

Meng Liu 22 hours ago
Basware hosted its annual VIP Customer Event in Austin, Texas, on October 22–24, marking the company’s 40th anniversary. The gathering highlighted a strong sense of community among attendees and offered a window into Basware’s customer-driven innovation culture. From the discussions and sessions during the event, several insights stood out: Invoice lifecycle management. Basware introduced the […]
Blog

Where We Go Next After Climate Week NYC

Abhijit Sunil 3 days ago
In past editions of Climate Week, the discussion focused on climate strategy and corporate sustainability strategies. Now, it’s about putting environmental sustainability initiatives into action and showing business returns. Learn the four things that all companies need to do coming out of this year's Climate Week event.
Blog

AI’s Impact On B2B Customer Service: What I’ve Found So Far

Laura Ramos 3 days ago
For a category with such long-established commercial software applications, you would expect the status quo to reign. The opposite is the case.
Blog

From Veto To Victory: California’s New AI Act Revives The National (And International) Conversation On AI Regulations

Alla Valente 3 days ago
At its core, California’s new AI law requires safety protocols, best practices, and key compliance policies, but it stops short of prescribing risk frameworks and imposing legal liabilities. Here’s a closer look at what’s in SB 53.
Blog

Retailers: Holiday 2025 Is Here!

Fiona Swerdlow 3 days ago
Retailers: Jump into the 2025 holiday season with Forrester’s holiday planning insights and key takeaways in this blog.

Gain Stakeholder Buy-In For Your Tech Strategy In 4 Steps

Build consensus with our tech strategy guide! Use our 4-step framework and customizable strategy-on-a-page template to align stakeholders, define your vision, and map your IT strategy.

Blog

Risk Consulting Firms Are Getting Shaken, Not Stirred, By AI

Paul McKay 4 days ago
Chief risk officers (CROs) are navigating a risk landscape that’s more volatile, fragmented, and tech-driven than ever. Yet many CROs still rely on advice from risk consulting services providers that are stuck in the audit compliance cottage industry of yesteryear, gently stirring into action. Learn how to select the right risk consulting provider for your organization in this preview of a new report.
Webinar

Predictions 2026 Webinar: B2B Marketing, Sales, & Product

In 2026, B2B leaders and teams will face a reckoning. Join us for a webinar to learn how trust, transparency, and long-term value will differentiate winners from those who fall behind.
Blog

Transform Your Organization With Strategic Operating Model Change

Fiona Mark 5 days ago
Operating model transformation represents one of the most critical challenges that technology leaders face today. Success requires intentional, stakeholder-centered design. Find out how Forrester's new blueprint can help.
Blog

Forrester’s AEGIS Framework: The New Standard For AI Governance

Jeff Pollard 5 days ago
AEGIS is not just another acronym — it’s now a fully cross-referenced, regulation-aware blueprint for building trust in AI systems.
Blog

The Semiconductor Chessboard: Moves That Shape Tech’s Future

Alvin Nguyen 5 days ago
As the semiconductor industry moves beyond silicon, strategic decisions about materials, supply chains, and geopolitics are shaping the future of tech. Discover why innovation alone isn’t enough.
Blog

“CMDB” Is Dead — Long Live The IT Management Graph

Charles Betz 5 days ago
At Forrester, we’re deprecating the term configuration management database in our research. Instead you’ll increasingly see it termed “IT management graph.” Find out why.
Podcast

425: Beyond Demographics – Transforming CX With Computer Vision, NLP, And Biometrics

The CX Cast 5 days ago
Brendan Witcher, VP principal analyst, joins Angelina and Martin to discuss the evolving role of AI and data in CX. Brendan shares insights focusing on three key innovations: computer vision, natural language processing, and biometrics. The conversation explores how these technologies are shaping CX strategies, driving business outcomes, and redefining what it means to understand customer intent.
Blog

Netflix Q3 2025 Earnings: It’s All About Focus

Mike Proulx 6 days ago
Netflix is poised for a strong year-end finish, backed by another quarter of standout performance. Quality content at a fair price remains the key driver of streaming engagement — and Netflix continues to deliver, not only by doubling down on its core programming but also by expanding into must-see live events that attract advertiser-coveted audiences.
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