Blog
“There’s a new kind of coding I call ‘vibe coding,’ where you fully give in to the vibes, embrace exponentials, and forget that the code even exists.” claimed Andrej Karpathy in a post on X back in February. This post led to many people sharing their “vibe coded” applications on social media or commenting on […]
Blog
In the rush to adopt AI and drive growth, many B2B organizations overlook the one thing that makes it all work: process. Discover why fixing broken processes is the key to scalable success.
Blog
Forrester’s most recent Marketing Survey revealed a sharp divide between leading and lagging B2B marketing organizations. Find out what why leading marketers report significantly stronger revenue and profit while lagging marketers fall short.
Blog
In times of calm, but especially in times of chaos, risk management strategies and their execution must be dictated by context and control. Prioritizing key risks and crafting appropriate responses is essential to keeping the business going. The battle for digital sovereignty is now unfolding in real time, following this exact script. Three Events Show […]
Blog
Digital leaders get a sneak peek into what's coming in the year ahead by reading three of our predictions for digital commerce in 2026.
Blog
Atlassian’s latest announcements mark a pivotal shift in how enterprise software can shape the digital work experience. With strategic acquisitions and powerful AI-driven features, Atlassian is moving beyond traditional workflow tools to create a unified, intelligent interface for modern knowledge workers. This blog explores how AI innovations — such as Rovo, Teamwork Graph, and new […]
Blog
For decades, B2B companies have viewed localization as an operational necessity to translate words, keep websites up to date, and support global product launches. That outdated view doesn’t hold up anymore. Businesses today need to evolve localization in the age of AI. Find out how in this review of the recent LocWorld54 conference.
Blog
Health insurers are increasingly leaning into their not-for-profit status as a brand differentiator — hoping it signals trust, community focus, and mission-driven care. But does it resonate with consumers in ways that lead to better business outcomes? Find out in this analysis.
Blog
KI, verändertes Kaufverhalten und unsichere Märkte stellen die bisherigen Strategien auf den Kopf. Erfahren Sie, was B2B-Teams tun müssen, um im nächsten Jahr erfolgreich zu sein.
Blog
Viele CX-Teams bewegen sich gefährlich nahe an der Ereignishorizontlinie der Metrikbesessenheit – einer Anziehungskraft in Richtung Dashboards und KPIs, die Zweck und Wirkung zu verschlingen droht. Das Jahr 2026 wird einen kritischen Entscheidungspunkt markieren.
Blog
L'adoption de l'IA, l'évolution des dynamiques d'achat et la volatilité persistante sont en train de redéfinir les stratégies de commercialisation. Découvrez ce que les dirigeants et les équipes B2B doivent faire pour aborder l'année à venir.
Podcast
Angelina and Martin explore the evolving landscape of AI trust in CX. They break down how European regulations, consumer confusion, and pop culture examples — such as virtual influencers and AI-generated bands — highlight challenges around transparency and authenticity. They also discuss how organizations can build trust in AI-powered experiences by focusing on empathy, transparency, and risk assessments.
Blog
L’IA représentera en 2026 un véritable casse-tête pour les directions marketing selon Forrester : son potentiel d’innovation marketing augmentera, mais les préoccupations en matière de confidentialité, les obstacles à la mise en œuvre et la fragmentation du « stack MarTech » ralentira son adoption.
Blog
Customer service applications are becoming bloated with features that users can’t or won’t use. Find out how AI can help in this preview of our new report, The Customer Service Solutions Landscape, Q3 2025.
Webinar
In 2026, B2C marketing, CX, and digital leaders must move beyond surface engagement to earn trust and deliver real value. Join us to learn how trust, transparency, and long-term impact will replace performative tactics and short-term wins.
Webinar
Join us to discover Forrester’s top 2026 predictions for APAC tech and security. Learn how to build resilient strategies, balance innovation with sovereignty, and deliver measurable value in a region defined by complexity and momentum.
Webinar
In 2026, technology and security leaders will be under pressure to deliver real, defensible value. Join us for a webinar to learn how trust, value, and evidence-based decisions will define your success.
Webinar
In 2026, B2C marketing, CX, and digital leaders must move beyond surface engagement to earn trust and deliver real value. Join us to learn how trust, transparency, and long-term impact will replace performative tactics and short-term wins.
Blog
Learn some of the key themes from the NetApp INSIGHT 2025 event and find out what they could mean for your storage portfolio.
Blog
Google’s Quantum Echoes highlights that algorithms — not just hardware — drive quantum progress. In 2025, Quantum Echoes reframes quantum advantage through algorithmic creativity, verifiability, and scientific utility — reminding us that true quantum value depends on problem design, not qubit count.