Featured Blogs

Blog

The AI Doomsday Circus: Don’t “Step Right Up!”

Sharyn Leaver September 30, 2026
Don’t let AI doomsday headlines dictate your strategy. Stay grounded in what’s real, manage the risks you can control, and focus on the investments most likely to create new value.

All Insights

Blog

Sovereign AI Will Decide The Future Of Sovereign Cloud Services

Dario Maisto 18 minutes ago
The sovereign cloud services (SCS) market reveals a fundamental shift: sovereign AI is becoming the dominant force shaping buyer requirements. This change is being driven by growing geopolitical uncertainty, expanding regulatory obligations, and increasing dependence on cloud and AI platforms. Technology leaders are under pressure to reduce exposure to external dependencies, strengthen operational resilience, and […]
Blog

Cloudera EVOLVE26: The Case For AI Anywhere

Noel Yuhanna 2 hours ago
At EVOLVE26 in Singapore, Cloudera made a strategic statement that the next phase of enterprise AI will be defined by where AI runs, what data it can access, and how securely it operates at scale. Cloudera announced the Anywhere Cloud, positioned as the foundation of its “cloud anywhere, data anywhere, AI anywhere” strategy across public […]

Secure AI Agents Before You Scale

Scaling AI agents shouldn’t mean scaling exposure. Download Forrester’s AEGIS playbook to set guardrails on intent, authority, and access so that adoption stays accountable, auditable, and defensible.

Blog

Announcing Forrester’s 2026 Security & Risk Enterprise Leadership Award Winner: CITGO

Stephanie Balaouras 3 hours ago
CITGO is the winner of Forrester’s 2026 Security & Risk Enterprise Leadership Award. See how the company embeds security, risk management, and trust into business decisions, operations, and emerging technology planning.
Blog

Ten Rules For Building A Sustainable B2B Webinar Program

Conrad Mills 4 hours ago
Webinars are one of the most effective ways to engage audiences at scale and should be a critical component of an integrated event strategy. Yet many B2B marketers still treat them as standalone broadcasts, focusing on delivery while underinvesting in audience development, follow-up, and content activation. In contrast, leading practitioners connect the live event to […]

Get The Insights At Work Newsletter

Thanks for signing up.

Stay tuned for updates from the Forrester blogs.

Blog

Make Customer Obsession Machine-Readable

Martin Gill 6 hours ago
My bread is flat — again. Every week, my online grocery delivery shows up. Every week, I return something fragile, like fruit, bread, or crisps (that’s potato chips to you), because a packing robot in the dark warehouse decided to put a five-kilo bag of cat litter or a 10-pack of beer on top of […]
Blog

Context Engineering And ContextOps: The Missing Foundation For Scaling Agentic AI

Charlie Dai 12 hours ago
Over the past two years, enterprise AI conversations have focused heavily on models, agents, and infrastructure. Organizations have evaluated foundation models, experimented with agent frameworks, invested in AI-native cloud architectures, and raced to deploy copilots and autonomous systems. Yet many of these initiatives have encountered the same obstacle: Agents are only as effective as the […]
Blog

Marketing’s Next AI Challenge: Scale What Works Without Losing Control

Lisa Gately 17 hours ago
At this year’s Marketing AI Conference (MAICON), I noticed a shift in how marketing leaders are approaching AI transformation. The conversation is moving beyond AI literacy and individual productivity toward building repeatable workflows, developing AI agents, and making these capabilities part of everyday work. Many of the sessions highlighted marketing’s next challenge: empowering teams to […]
Blog

TalosCon 2026: The Winning AI Strategy Is To Preserve Choice

Dario Maisto 1 day ago
Enterprises spent the last decade reducing risk through multicloud and resilience strategies. AI could bring that risk back. One of the strongest themes at TalosCon 2026 was the increasing concentration of AI capabilities, infrastructure, and investment among a relatively small number of providers. For technology leaders, the bigger concern isn’t competition but rather dependency. Every […]
Blog

Proofpoint + Varonis: The Platform Promise Meets The Integration Test

Heidi Shey 3 days ago
Cybersecurity platform vendor Proofpoint announced an agreement to acquire Varonis in an all-cash transaction valued at approximately $6.3 billion. More people, applications, and AI systems need access to enterprise data, making understanding the data, controlling access to it, and monitoring how it’s used increasingly interconnected problems. Proofpoint describes an intended combined platform to protect against […]
Blog

Board Of Clients, 2026

George Colony 4 days ago
Way back in the late 1990s, Forrester convened its first Board of Clients — a group of customers that advised us on acquisitions, research, and product direction. Members serve for three yearly meetings (before becoming emeritus), and they have had outsized influence on the strategy of the company. This week, the Board convened for a […]
Blog

Open-Weight Models Are Proliferating, But The Platform Race Matters More

Mike Gualtieri 4 days ago
Last week, AI startup Reflection released a new open weight model, Beam, claiming parity with leading Chinese open models and at only “a fraction of the token cost and inference time.” Days later, Mistral introduced open-weight model Mistral Large 4 (ML4), nicknamed Le Chonk in reference to its 1 trillion parameters. Taken together, these models […]
Blog

Partner Ecosystems Earned Their Strategic Seat At The Table — Now What?

Kathy Contreras 4 days ago
Partner Ecosystem Strategy Is Business Strategy For years, B2B partner ecosystem leaders have worked to prove that partner ecosystems deserve strategic attention. Our latest survey data suggests that this battle has largely been won. According to The State Of B2B Partner Ecosystems, 2026, 70% of partner ecosystem and channel marketing decision-makers say that orchestrating or […]

Watch: The Missing Link Between CX Improvements And Growth

On demand, Forrester breaks down how the brand and customer experience work together — and how the Total Experience Score helps you prioritize the experience drivers with the biggest revenue lift.

Blog

Has Your Partner Demand Strategy Kept Up With Your Evolving Partner Ecosystem?

Kathy Contreras 4 days ago
B2B partner ecosystems are becoming larger, more diverse, and more complex, yet some organizations continue to apply an outdated, single partner demand strategy across fundamentally different partner business models. The consequences are clear: Investments are misaligned, resources are spread inefficiently, partner engagement suffers, and demand performance falls short of expectations — the opposite of driving […]
Blog

For Service Providers, AI Giveth And AI Taketh Away

Ted Schadler 4 days ago
In Q2 2026, service provider revenues were up a little, bookings were mostly flat, and revenue/employee were up nominally. The technology services industry has struggled to grow over the past two years as AI accelerates service delivery, thus undermining its core engine of growth: headcount and billable hours. Beginning late last year, providers began to […]
Blog

Greater Pressure And Influence Define B2B Marketers’ Outlook

Matthew Selheimer 5 days ago
Now that we’re well into the second half of the year, we wanted to share some insights into how B2B marketing leaders are feeling about the state of their business and the profession. After Q2, we polled senior decision-makers in our B2B marketing online community and their responses tell a nuanced story. Business performance has […]
Blog

Portfolio Marketing’s AI Honeymoon Is Over — Now The Real Work Begins

John Buten 5 days ago
Most portfolio marketers have experienced their first AI victory — and probably their second, maybe even their third. They’re producing content faster. Competitive analysis is much easier. They may have even created a synthetic buyer persona. Nailed it! Mission accomplished! MBO unlocked! But not so fast. We still need to answer the question, “How should […]
Blog

The Endpoint Has Changed, And Security Must Adapt

Paddy Harrington 5 days ago
The environments where employees work have evolved faster than the security models designed to protect them. From browsers to AI-enabled workflows, security teams must adapt to a workplace that extends well beyond the traditional desktop and laptop.
Blog

Your Software Supply Chain Risk Doesn’t Stop At Your Suppliers

Janet Worthington 5 days ago
Software supply chain security is no longer just about knowing which open-source libraries are in your applications. Attackers are compromising developer environments, build systems, trusted distribution channels, and even security tools such as container security and infrastructure-as-code scanning tools. AI now adds another layer of dependencies to evaluate and protect. The result is an interconnected […]
Blog

AI Won’t Save RevOps — It Will Redefine It

Laura Cross 5 days ago
AI is absorbing many of the activities that have traditionally defined revenue operations. That doesn’t make RevOps irrelevant — it makes its current mandate obsolete. Learn why RevOps leaders must shift from operating processes to architecting how people, data, technology, and AI make and execute revenue decisions.
Blog

So You Think You Have A Marketing AI Agent?

Joe Stanhope 5 days ago
It’s time to delineate what is and what is not an AI agent for the marketing function. The ferocious pace of AI technology innovation, coupled with runaway AI hype and a relentless flood of vendors offering AI agents — most with de rigueur anthropomorphized names — creates an environment in which the meaning of AI […]
More posts