Challenges You Face
Marketing leaders today must consider how to achieve the maximum financial, social, and environmental value for the company. This remit requires a deeper understanding of customer experience and how it intersects with the brand experience. We understand the challenges you face as you explore innovative ways to distinguish your brand and cement customer loyalty, including:
- Competing against nontraditional entrants in an increasingly complex landscape.
- Reluctance of the business to inject key customer insights into strategy.
- Securing budgets and demonstrating the value of marketing across the organization.
- Balancing quick wins against long-term ROI.
- Keeping pace with changing customer behaviors, including waning loyalty and technology demands.
Bold Solutions Fit For You
Forrester empowers B2C marketing executives to establish the marketing function as an indispensable business driver, leading the intersection of customer and brand experience and innovating new ways of securing long-term value and growth.

Secure Long-Term Value And Growth
Forrester Decisions for B2C Marketing Executives helps leaders increase their brand loyalty and develop an agile marketing function to stay ahead of change and quickly pivot to evolving market and customer demands.
Toward A Greener Marketing Ecosystem
There Is No Single “Personalization Technology” Category
Introducing Forrester’s Revenue Growth Framework
Q2 2023: These Five Priorities Are Most Critical To B2C CMOs
Upcoming Events For B2C Marketing Leaders
Meet A Few Of Our B2C Marketing Analysts
Predictions 2023: Fortune Favors The Bold And Focused
Download Our Guide To Explore 12 Research-Led Priorities Leading 2023 Success
Business uncertainty continues to increase, and with it comes the need for a focused vision and decisive action.
Sitting on the sidelines to wait out market uncertainty isn’t a strategy. It’s a common mistake many businesses make in times of flux. The fact is that opportunities to move ahead exist if you know where to look.
Explore the hidden opportunities in the year ahead. Download Forrester’s Predictions 2023 guide to discover the priorities shaping the year ahead. It contains analyst advice on advancing past disruption with actionable insights to help you thrive in the face of change, including:
- Business priority shifts to plan for now.
- Technology adoption for outpacing disruption.
- Changes in teams and talent that are making a big impact.
- Missteps and business risks to avoid.
Download Our Guide To Explore 12 Research-Led Priorities Leading 2023 Success
Business uncertainty continues to increase, and with it comes the need for a focused vision and decisive action.
Sitting on the sidelines to wait out market uncertainty isn’t a strategy. It’s a common mistake many businesses make in times of flux. The fact is that opportunities to move ahead exist if you know where to look.
Explore the hidden opportunities in the year ahead. Download Forrester’s Predictions 2023 guide to discover the priorities shaping the year ahead. It contains analyst advice on advancing past disruption with actionable insights to help you thrive in the face of change, including:
- Business priority shifts to plan for now.
- Technology adoption for outpacing disruption.
- Changes in teams and talent that are making a big impact.
- Missteps and business risks to avoid.
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