Thanks to the rise of empowered consumers, products and experiences that once seemed improbable, such as (literally) instant delivery,…
Microsoft Paint would have died a slow, quiet death if it hadn’t been for this week’s swell of voices on social media…
The many automated “out of office” messages that return when I send emails each day are a sure sign that summer vacations are in full…
I’ve spent the past few weeks traveling around Europe, and during my trip, I became keenly aware of how much I rely on my phone…
Recent incidents remind us that knowledge is power. Earlier this week, US President Trump shared classified information with foreign delegates — and by…
If Thursday morning’s controversial tweet from McDonald’s is any indication, brands are no longer safe. I’m not just talking about the threat…
I love watching the annual Academy Awards — not only for the fashion show and blunders exposed on live TV but also to…
Happy 2017! Settling in to the New Year often renews hope and excitement for the future, and rekindles anticipation for the brands, products, and experiences…
The holidays have a way of bringing people together in more ways than one – and every holiday season I’m reminded of just how universal…
Here in Boston, we are at a precious moment in the year: The early onset of cool, dark evenings sets the stage for the imminent…
