Gordon Barnett

Principal Analyst

Forrester Bio

Author Insights

CIOs Must Use EAs To Be Successful In Their Digital Transformations

Gordon Barnett May 7, 2018

The demand for exceptional digital and customer experiences is exposing the constraints of existing technology organization practices. The people, processes, governance structures, and technology of the technology organization must change to drive and enable business success. CIOs need help, and enterprise architects (EAs) are best placed to influence and guide these digital transformations (see my […]

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The Insurance Industry Is A Prime Target For AI Technologies And Solutions

Gordon Barnett March 21, 2018

In their quest to become digital insurers, insurance carriers have a revolutionary opportunity to improve their businesses with new and emerging artificial intelligence (AI) technologies. It is certainly a balancing act to find that perfect peanut butter-and-jelly combination of operational efficiency and customer engagement, however I believe many insurance carriers to be up to the […]

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Do EA Tools Enable EA Pros To Deliver Value To Their Stakeholders?

Gordon Barnett January 3, 2017

As enterprise architecture (EA) practices mature and the demand for EA services grows, interest in enterprise architecture management suites (EAMS) continues to also grow. A lot has happened to the EAMS market since the September 2015 Forrester EAMS Wave, from divestures by certain major players (e.g., IBM) to takeovers (Planview of Troux, Erwin of Casewise). […]

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Business Design Patterns: Myth Or Reality?

Gordon Barnett July 29, 2013

The other day, I had one of those eureka-like moments. As I lay in the bath, my thoughts shifted back and forth between the past and the present, recognizing how advances (or the lack of advances) in technology have affected our lives. When thinking about the past, I remember the days of my communication engineering […]

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Elite Business Architecture Leaders Focus On Stakeholder Needs; Do You?

Gordon Barnett November 19, 2012

Over the last few months I have met or spoken to a significant number of Forrester clients who are undertaking a business architecture initiative. As you can imagine, these initiatives have various sponsors and are at various levels of maturity. Some business architecture (BA) initiatives are being driven by chief information officers (CIOs) and chief technology […]

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Business Architecture Performance Management: Does It Really Exist?

Gordon Barnett October 25, 2012

It is that dreaded time of year again where we have to report via the performance management system (PMS) on our individual performance and the value we bring to the organization. I say dreaded, because we all know that in reality the goals and objectives were set some time ago in the past, maybe a […]

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