Featured Blogs

Blog

Call For Entries: Forrester 2025 B2B Summit North America Awards

Matthew Selheimer October 30, 2024
Do you have a success story on transforming your company or function in the service of customers? We would love to hear from you if so. Submit your story for a chance to be honored on the B2B Summit mainstage.
Blog

B2B Summit North America 2025: How Will YOU Master Buying Mayhem?

Srividya Sridharan 1 day ago
B2B buying continues to evolve at warp speed — but marketers, sellers, and product professionals can take control. Learn what’s on tap for Forrester’s most experiential B2B Summit yet.
Blog

Announcing Forrester’s 2024 Security & Risk Enterprise Leadership Award Winner And Finalist

Stephanie Balaouras 1 day ago
Learn more about the security strategies that helped Schneider Electric win this year’s Security & Risk Enterprise Leadership Award, which recognizes organizations that have transformed their security, privacy, and risk management functions.

Navigate 2025 With Our Predictions Insights

Our predictions may not be a crystal ball, but they offer a clear view of what’s ahead. Visit our 2025 Predictions hub featuring guides, blogs, and webinars to give B2B, B2C, and technology leaders a competitive edge in 2025.

Podcast

Get Your AI Aligned

What It Means 2 days ago
The big challenge with AI for business is risk. How can an organization minimize the risk while maximizing the benefit of AI? In this episode, Vice President and Principal Analyst Brandon Purcell proposes a solution to this challenge — AI alignment — and outlines how an “align by design” approach can help.
Blog

If You’re Not Using Data Pipeline Management For Security And IT, You Need To

Allie Mellen 3 days ago
Data ingestion into security information and event management (SIEM) have been too expensive for too long. Find out what's driving up the cost and how to manage it better in this post.
Blog

What The US Election Results Mean For Consumer Spending

Dipanjan Chatterjee November 7, 2024
With a new administration set to take office in the US in 2025, a different set of economic and trade policies will come into play. Find out how that could impact consumer spending in the next four years.

Get The Insights At Work Newsletter

Thanks for signing up.

Stay tuned for updates from the Forrester blogs.

All Insights

Blog

The Top Five Initiatives For B2C CMOs In 2025

Mike Proulx 4 hours ago
With budgets set for 2025, CMOs are about to enter the new year with several critical initiatives. What’s bubbling to the top? Forrester’s Q4 B2C Marketing CMO Pulse Survey, 2024, provided a list of 17 initiatives, and we asked respondents (127 US B2C marketing executives) to select up to three. Read on for the top […]
Blog

ai-PULSE: My First Time At A Cloud Vendor Event Focused Entirely On AI

Dario Maisto 11 hours ago
Scaleway hosted its third ai-PULSE event on AI and cloud sustainability and sovereignty. Key discussions included the environmental impact of AI, the need for nuclear power, and digital sovereignty in AI deployments.

Ready For These 2025 Tech And Security Shifts?

Step into 2025 with confidence! Explore our predictions for tech and security leaders, featuring key trends in AI, cloud, SDLC, and AIOps you need to know.

Blog

Back In The Analyst Chair: What I’ll Be Focusing On In 2024–2025

Paul McKay 14 hours ago
Many of you will have noticed that I have moved back into an analyst role over the last few weeks. I had an immensely rewarding time working in the European research management team with a talented group of analysts on our European tech research coverage, whom I’m incredibly thankful to for their hard work and […]
Blog

Forrester’s US End-Of-Year Holiday Season Forecast

Jitender Miglani 14 hours ago
What can retailers and brands expect this holiday season? Find out in this preview of our newly released holiday season forecast.
Blog

Stop Defending The Three Lines Of Defense

Cody Scott 1 day ago
Learn how the Forrester Continuous Risk Management Model can replace outdated risk management methods in this preview of a session at the upcoming Security & Risk Summit.
Blog

Now Live — The Forrester Wave™: Point-Of-Service Solutions, Q4 2024

Lauren Cevallos 1 day ago
The Forrester Wave™: Point-Of-Service Solutions, Q4 2024, is now live!
Blog

Bring The Voice Of People With Disabilities Into Your VoC Program

Gina Bhawalkar 1 day ago
Most organizations lack one of the most critical elements of an accessibility program: direct feedback from people with disabilities. If you’re leading accessibility work, learn the benefits of collaborating with with your organization’s voice-of-the-customer (VoC) team.

Ready For 2025? Discover Key B2B Marketing And Sales Predictions!

Check out our 2025 predictions for B2B CMOs and CSOs! Discover the groundbreaking shifts in AI, product-led growth, buying groups, and digital sales headed your way.

Blog

CrowdStrike Acquires SaaS Security Specialist Adaptive Shield

Andras Cser 1 day ago
Cybersecurity platform provider CrowdStrike announced plans to acquire Adaptive Shield, a SaaS security posture management (SSPM) vendor. Some sources reported the purchase price to be around $300 million. If that purchase price is accurate, based on Forrester’s estimates of Adaptive Shield’s current revenue, that price represents an approximately 12–15x revenue multiplier and 6 times more […]
Blog

AppGen Is An Existential Threat To The Enterprise App Business

John Bratincevic 2 days ago
AI-powered enterprises will “build” software instead of “buy” it — and many applications in enterprise portfolios will consolidate onto low-code AppGen platforms.
Blog

Use Skills-Based Talent Practices To Future-Proof Your Tech Organization

Fiona Mark 2 days ago
Tech leaders are being asked to do more with fewer resources available, which makes cultivating the right skills in the workforce essential. The implementation of generative AI (genAI) potentially brings productivity gains but is also a point of concern, with employees experiencing what one chief product officer at a tech workforce development company calls an […]
Blog

A 2025 Global Privacy Prospectus

Stephanie Liu 2 days ago
The seasons are changing, Christmas catalogs are arriving, the clocks have shifted back an hour (in some countries) … yes, the new year is coming. While we don’t advocate for closing the books on 2024 yet (it’s only November, after all!), now is a great opportunity to consider what’s in store for next year. On […]
Blog

Media Scale And Media Skill Collide In The Full-Funnel Agencies Of The Future

Jay Pattisall 2 days ago
Marketers are ready to move beyond choosing between full-service media generalists and channel specialists. Insights from the newly published Forrester Wave™ evaluation on media management services shed light on what to look for when evaluating your current agency or looking for a provider.

How Will 2025 B2C Trends Shape Your Strategy?

Prepare for the future with our 2025 predictions for B2C marketing and CX leaders. Learn how to refine your strategies for AI, tech stacks, loyalty programs, frontline agents, TikTok, and more.

Blog

AI Governance Software Spend Will See 30% CAGR From 2024 To 2030

Michele Goetz 2 days ago
The global commercial AI software governance market is poised for exceptional growth. Forrester forecasts that by 2030, spending on off-the-shelf AI governance software will more than quadruple, reaching $15.8 billion and capturing 7% of overall AI software spending.
Blog

Everything Is Getting More Expensive, And BI Is No Exception

Boris Evelson 3 days ago
When clients inquire about enterprise business intelligence (BI) platform pricing, I always advise them to simply divide the annual contract price by the number of expected users. If the resulting number is around $10 per user per month, I tell the client they are in a good spot.
Blog

Smart Manufacturing On A Shoestring

George Lawrie 3 days ago
Last week’s announcement by automotive parts supplier Schaeffler of plans to cut 4,700 European manufacturing jobs was just the latest in a string of similar news pointing to a growing crisis within the European manufacturing sector.
Podcast

380: Journey Mapping Masterclass 2: Workshop Your Journey

The CX Cast 3 days ago
This is the second episode in a 4-part deep-dive on journey mapping with Forrester’s journey mapping expert, Joana de Quintanilha. In this installment, Joana digs into the journey map creation process, discussing the importance of planning journey mapping workshops and breaking down common challenges and best practices.
Blog

Better Your Brand Measurement With These Best-In-Class Providers

Dipanjan Chatterjee 3 days ago
If you’re looking to implement a new program or fine-tune your existing brand measurement, we have both bad news and good news for you. Learn what it is and how Forrester's new landscape can help.

Jan. 30 Tech & Security Predictions Webinar

Join us to dive into the top 2025 predictions and discover their impact on your tech and security strategies — with exclusive insights from the analysts who conducted the research.

Blog

Three Critical Steps Frontline Marketers Must Take To Support Pipeline Progression

Nora Conklin 3 days ago
To support pipeline deals, B2B marketers need to change their approach in fundamental ways. Discover three critical steps they must take.
Blog

AI Readiness Is Already High In Advanced Frontline Marketing Teams

John Arnold 4 days ago
Learn more about what is driving AI readiness and adoption in frontline marketing in this preview of a new report.
Blog

Building The Elements Of Your B2B Marketing Plan

Craig Moore 4 days ago
Once you’ve gathered the input needed to create an annual marketing plan, the next step is to define the plan’s components. Learn how, step by step.
More posts