Jess Burn

Principal Analyst

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Choose Your Own MDR Adventure: Avoid The Free-For-All Of “New” MDR Services

Jeff Pollard 7 hours ago
Managed detection and response (MDR) — without a doubt — has successfully claimed the crown of all managed security services for making and keeping clients happy. Clients are far happier with MDR services than they ever were with legacy managed security service provider (MSSP)-style security services. MDR vendors have higher customer retention, wallet retention, growth, […]
Blog

Breaking Down Human-Element Breaches To Improve Cybersecurity: FAQ

Jinan Budge January 28, 2025
We are thrilled to announce our new research report, Deconstructing Human-Element Breaches, detailing the many and varied risks posed by and to humans — a problem that has plagued cybersecurity teams for decades. Forrester clients can use this research as a catalyst for productive conversations with executives and peers across functions about controls to mitigate the human-element breach types most common to their organizations and industries.
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Highlights And Implications Of Biden’s Executive Order On Strengthening And Promoting Innovation In The Nation’s Cybersecurity

Heidi Shey January 21, 2025
Forrester's security and risk research team breaks down the key highlights and implications of former US President Joe Biden’s 2025 Executive Order (EO) 14144 on strengthening security, improving accountability for software and cloud service providers, and promoting innovation, including use of emerging technologies.
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Rose-Colored Glasses Hide All The Red Flags: Advice From The S&R Forrester Women’s Leadership Program

Jinan Budge December 23, 2024
As has now become a Forrester Security & Risk Summit tradition, a room full of amazing women and a few brave fellas gathered last week as part of the Forrester Women’s Leadership Program to celebrate successes and solve for the many challenges that women face in this field. The theme? “To propel your career in security and risk, choose your advisers and nuggets of advice wisely.”
Blog

Protect Your Customers And Your Brand From Holiday-Fueled Phishing

Jess Burn December 2, 2024
As you increase your marketing message volume this holiday shopping season, so do the bad actors using generative AI tools to mimic your logo, language, and landing pages. Learn two things you can do to help reduce your exposure in this post.
Blog

Deconstruct Human-Element Breaches To Protect Your Workforce

Jinan Budge September 30, 2024
Risks posed by and to humans such as deepfakes, data exfiltration by insiders, and misuse of generative AI are expected to accelerate and become more complex. Learn how to discern and manage these human-element risks in this preview of an upcoming report.
Blog

CrowdStrike Holds Its Fal.Con Conference As It Tries To Move On From July 19

Allie Mellen September 24, 2024
Here are the top things you need to know coming out of CrowdStrike's recently held Fal.Con user conference, just two months after its config update took down 8.5 million Windows endpoints.
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Falcon Fallout: What’s Next For CrowdStrike, Competitors, And CISOs

Jeff Pollard August 6, 2024
The July 19 CrowdStrike Falcon outage created major trust issues for the company and the broader security market. What's next for CrowdStrike? Find out as we make several predictions on where the company will go next.
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Don’t Wait For A Crisis To Act

Ian Bruce July 23, 2024
CrowdStrike's recent global incident underscores businesses' need to have robust crisis communication plans in place before a crisis occurs.
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CrowdStrike Global Outage: Critical Next Steps For Tech And Security Leaders

Andras Cser July 19, 2024
Technology leaders woke up this morning to find that a software update by cybersecurity vendor CrowdStrike had gone badly wrong. Get updates on the steps that your organization should take now and in the long term as a result of the CrowdStrike outage.
Blog

Never “Too Small For Cybercriminals”: One Town’s Cautionary Tale

Jess Burn June 25, 2024
In a world of Scattered Spiders and Midnight Blizzards and UNC2452s, why is Arlington’s BEC important? Because it’s happening all the time to towns, municipalities, regional health systems, and small businesses lacking the resources to prepare for such an event.
Blog

Announcing The Forrester Wave™: Cybersecurity Incident Response Services, Q2 2024

Jess Burn June 11, 2024
Choosing the right cybersecurity incident response services provider comes down to three things. Learn what they are and get a preview of our new Wave report in this blog.
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What We Can Learn From 2023’s Most Notable Breaches

Madelein van der Hout June 3, 2024
Cybersecurity breaches continued to rise in 2023. Learn the eight most common incident types and get four key takeaways from our new report.
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The State Of Cybersecurity Innovation: RSA Conference 2024

Heidi Shey May 20, 2024
RSAC gives security startups two structured opportunities to distinguish themselves, and Forrester always finds it revealing to see which startups make the cut.
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Forrester’s RSAC 2024 Themes, Takeaways, And Observations

Jeff Pollard May 15, 2024
More than 41,000 attendees, 600 exhibitors, and 425 sessions. Get some of the key themes and takeaways from the Forrester security & risk analysts who attended RSA Conference (RSAC) 2024.
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Get Ready For Takeoff: Microsoft Copilot For Security

Jeff Pollard March 13, 2024
Microsoft announced the launch date of Copilot for Security. Find out what this means for security professionals and how you can prepare.
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You Got Your Carbon Black In My Symantec! No, You Got Your Symantec In My Carbon Black!

Paddy Harrington March 13, 2024
What is Broadcom planning to do with VMware’s Carbon Black unit? Find out in this blog covering the plan to integrate Carbon Black with Broadcom's existing product lineup.
Blog

2024 Security Recommendations: Tackle Change Head On

Jess Burn March 6, 2024
Changing tech, changing threats, and changing consequences. 2024 will be a busy year for security professionals. Get a preview of our top security recommendations for 2024 in this blog and then read our full report.
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Prescription For Change: Cybersecurity Outage Highlights Critical Vulnerabilities In Healthcare

Jeff Pollard February 23, 2024
A recent cybersecurity incident at Change Healthcare cause the pharmacy claims processors to take its systems offline. Learn the implication of this event and five things firms can do to prepare.
Blog

Higher Ed Rethinks The Three R’s To Close The Cybersecurity Skills Gap

Jess Burn February 8, 2024
Thanks to the widely publicized cybersecurity talent shortage, degree requirements are fading from job postings – even for US Federal contractors – and being replaced by demonstrable skills challenges, making expensive four-year programs less appealing to high school grads and those in the workforce looking for a career change. To keep up, colleges and universities are doing some rethinking of their own as many attempt to carve out a slice of the cybersecurity skills and training pie. In the process, these institutions are renaming the traditional “three Rs” of education.
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