Jess Burn
Principal Analyst
Author Insights
Blog
White House Announces The 2026 Cyber Strategy For America
On Friday, March 6, the Trump administration released the latest US national cybersecurity strategy, President Trump’s Cyber Strategy for America, alongside an executive order on combating cybercrime and fraud. The document, focused on six core pillars, is the briefest cybersecurity strategy released by the US in the last decade. The biggest challenge with the document […]
Blog
Announcing The Forrester Wave™: Cybersecurity Skills And Training Platforms, Q1 2026
The Forrester Wave™: Cybersecurity Skills And Training Platforms, Q1 2026 is now live, and it lands at a moment when security leaders are under real pressure to prove readiness and resilience. Automation and AI have compressed attacker timelines, blurred role boundaries across security teams, and exposed the limits of certification-first training models. What matters now […]
Blog
Inside The Odido Breach: A Governance Thriller Unfolds
In February 2025, Dutch telecom operator Odido disclosed a breach affecting 6.2 million current and former customers (roughly a third of the country’s population), the largest telecom breach in Dutch history. Attackers socially engineered a call center employee into approving a fraudulent MFA request, gaining access to Odido’s Salesforce CRM environment and exfiltrating highly sensitive data […]
Blog
2026 Really Is This Risky: Our Top Recommendations For CISOs
Security leaders entered 2026 with little expectation that uncertainty will ease … ever. Economic pressure, geopolitical instability, accelerating artificial intelligence adoption, and renewed technology consolidation have turned volatility into a structural condition rather than a temporary disruption. This is life now, and CISOs are being asked to move faster, support aggressive AI initiatives, and protect […]
Blog
When Fixing Security Vulnerabilities Breaks Your Customer Email Program
In January 2026, Salesforce changed how its Marketing Cloud Engagement platform encrypts tracked email links. The fix addressed a vulnerability that could have exposed CloudPages content, such as landing pages, microsites, forms, subscriber data from preference and unsubscribe centers, and email content via web view links. But the fix created a new problem: All tracked […]
Blog
What We’re Looking Forward To At The RSAC 2026 Conference
The annual RSAC Conference in San Francisco is the cybersecurity industry’s biggest event of the year. For the analysts attending, RSAC Conference week provides an opportunity to learn about cybersecurity trends and topics, meet with vendors and clients, and share our insights and observations. It’s also an excellent opportunity to meet our daily step goals […]
Blog
Claude Code Security Causes A SaaS-pocalypse In Cybersecurity
We have seen this pattern before, even if the specifics look different. Think back to the day AWS introduced GuardDuty, when Microsoft folded Defender for Endpoint into its enterprise licensing commitments and launched Microsoft Sentinel, or when Google acquired Mandiant and eventually Wiz. Sure, the launch of fully autonomous AI agents that can ingest entire […]
Blog
When A Hosting Provider Becomes A Hostile Provider: The Notepad++ Compromise
The detailed writeup from cybersecurity vendor Rapid7 about the Notepad++ compromise gives CISOs a clear demonstration of how a single failure in the distribution process for a widely used utility can become an enterprise-scale software supply chain event. Developers, analysts, automation engineers, researchers, IT operators, and security teams use this editor as part of their […]
Blog
Weaponized Insiders Can Result In Big Consequences
The US Department of the Treasury recently announced that it is canceling all of its contracts, reportedly valued at $21 million, with technology provider Booz Allen Hamilton (BAH) due to an insider incident that occurred between 2018 and 2020. The incident resulted in the theft of tax return data for more than 400,000 US taxpayers and the release of tax information about high-net-worth […]
Blog
Ready For OpenClaw To Pry Into Your Environment And Grip Your Data
A formidable challenge awaits security leaders as personal tools like Moltbot spread. AI butlers are the next shadow super-user.
Blog
My Tips For Crushing Your Analyst Briefings And Wowing The Analyst
Former Forrester analyst Josh Zelonis blogged about how to deliver successful vendor briefings years ago. I’m updating his blog with my own thoughts as a “recovering marketer,” Forrester analyst, and research director. This blog is a collection of my top tips for briefing analysts, with contributions from other security and risk analysts.
Blog
Tidings Of Comfort And Trust: Holiday-Season Security That Bolsters Your Brand
Make safe, reliable digital experiences as part of the value you deliver — and help keep customers coming back yearround.
Blog
Insider Incidents Can Happen To Anyone
Managing insider risk requires steadfast focus, documenting policies, and following defined processes. Follow these four steps laid out in Forrester’s “Best Practices: Insider Risk Management” report to reduce insider risk.
Blog
AI Vendor Threat Research And Cybersecurity’s Cynicism Problem
For years, the security community decried the lack of transparency in public breach disclosure and communication. But when AI vendors break with old norms and publish how attackers exploit their platforms, that same community’s reaction is split. Some are treating this intelligence as a learning opportunity. Others are dismissing it as marketing noise. Unfortunately, some […]
Blog
CISOs: Change The Way You Develop Cybersecurity Talent — Now
What began as a collection of free or low-cost courses and labs for individual job seekers has transformed into a cornerstone of the cybersecurity training and experience ecosystem. CS&T platforms now play a critical role in continuous learning, professional development, and operational readiness — and they deserve a place in your budget and program.
Blog
Too Big To Fail, Cyber Edition
Why did the UK government extend a £1.5 billion guaranteed loan to Jaguar Land Rover after a debilitating ransomware attack? And what can your security team learn from it? Find out in this post.
Blog
CrowdStrike Fal.Con 2025: Flexing Into The Agentic AI Age
CrowdStrike held its Fal.Con 2025 conference recently and not surprisingly for a cybersecurity vendor event in 2025, AI dominated. Get our highlights and key takeaways here.
Blog
The Abyss Of The Salesloft-Salesforce Breach May Reach The Challenger Deep
Details have been trickling out about a security issue in Salesloft’s Drift product. Find out what data was compromised and what actions you can take to reduce the threat to your business.
Blog
Partner For Progress: Security And HR Must Team Up For Insider Risk Management
Since insider risk is more about people than PCs, security and insider risk management pros must make an unlikely new ally: their colleagues in HR. Find out how HR can help reduce insider risk in this preview of our upcoming Security & Risk Summit.
Blog
Black Hat 2025: Troop Forrester Goes To Hacker Summer Camp
2025 marks the 28th year of Black Hat, and although it remains on the edgier side of corporate-focused cybersecurity conferences, it sometimes feels like the event is considering completely ditching its hoodie in favor of a collared shirt.
More posts