Jay Pattisall

VP, Principal Analyst

Forrester Bio

Author Insights

Blog

Coca-Cola’s AI-Generated Holiday Ads Approach A Creative Tipping Point

Jay Pattisall 3 days ago
The Coca-Cola Company released three new AI-generated holiday ads inspired by the beverage giant’s classic 1995 “The Holidays Are Coming” commercial. Produced entirely with AI video models such as Runway and Luma Dream Machine, this represents a step forward in photorealism for AI-generated video. Predictably, the commercials have sparked some controversy among creators, who criticize […]
Blog

Media Scale And Media Skill Collide In The Full-Funnel Agencies Of The Future

Jay Pattisall November 13, 2024
Marketers are ready to move beyond choosing between full-service media generalists and channel specialists. Insights from the newly published Forrester Wave™ evaluation on media management services shed light on what to look for when evaluating your current agency or looking for a provider.
Blog

Predictions 2025: Agencies Jettison Legacy Structures To Form New Agency Types

Jay Pattisall October 24, 2024
The coming year will see the rise of something new as existing agency capabilities are recombined and new ones are created. Read a few of our top predictions.
Blog

The Curtain Falls On GARM — Revealing Industrywide Brand Safety Issues

Mo Allibhai August 15, 2024
If you’ve ever seen The Wizard of Oz, you might remember the moment when Dorothy realizes the Wizard is not in fact all-powerful. He is just a man with a very loud voice. She also learns that she doesn’t need his power or magic to send her home — the power lies within herself. This […]
Blog

Rage Against The Machine: Confront The Agency AI Fear Factor With Workforce Literacy

Jay Pattisall June 14, 2024
The failure to rise to the AI moment puts the future of the agency industry and a decade of agencies’ business change at risk. Learn what it takes to help employees gain the skills and confidence to master AI so that fear of AI doesn’t master them.
Blog

From Taylor Swift To “Civil War” — Brand AI Models Clean Up AI Creative Pollution

Jay Pattisall April 26, 2024
What is creative pollution and how can organizations avoid it? Find out in this preview of a new report on brand AI models.
Blog

CMOs: Advancing From GenAI Pilots To Proficiency Doesn’t Come Easy

Jay Pattisall February 23, 2024
As the initial awe surrounding generative AI (genAI) fades, marketers must navigate a more pragmatic phase of genAI adoption. The first step is to understand adoption roadblocks and how to avoid them.
Blog

Super Bowl LVIII: Ratings, Rivalry, Love, And Advertising

Jay Pattisall February 6, 2024
$5.6 million. $6.5 million. $7.2 million. As the price of a 30-second Super Bowl spot increases roughly 10% annually, brands and marketers question the value of the media and production costs to show up in advertising’s premiere showcase. In hindsight, this year’s answer is clearer, with audience numbers forecasted to exceed the record of 115 […]
Blog

Brands And PR Agencies Contend With Today’s Culture Wars

Jay Pattisall January 31, 2024
Given today’s heightened polarization, what role will PR agencies play in guiding corporate brands? We hypothesize three key elements are fundamental to crisis and reputation services.
Blog

Predictions 2024: The AI Era Accelerates Agencies From Services To Solutions

Jay Pattisall October 31, 2023
Agencies will take full advantage of AI in 2024 and build custom “brand language models.” But fear of mismanagement will read to an increase in reviews. Learn more about what will shape the agency world in 2024.
Blog

Hollywood Strikes Spark AI Negotiations In Every Creative Industry

Keith Johnston October 5, 2023
Learn how the outcome of the Hollywood strikes could set a precedent for other creative industries grappling with the impact of AI.
Blog

AI Advertising Is An Economic Multiplier, Provided You Own It

Jay Pattisall August 22, 2023
Marketers looking for cost savings from AI advertising should rethink it in the wake of a new decision upholding human authorship.
Blog

Generative AI Revolutionizes Marketing Creativity

Jay Pattisall June 1, 2023
Lean into generative AI to make marketing smarter, production faster, and creators more inspired.
Blog

Ditch The Pitch: $12.5 Billion Per Year Is Spent On A Dysfunctional Agency Review Process

Jay Pattisall May 8, 2023
A lengthy, dysfunctional review process costs agencies and their clients $12.5 billion per year. It’s time to change agency selection.
Blog

Publicis Groupe Brings Substance To Super Bowl LVII Commercials

Jay Pattisall February 13, 2023
Super Bowl LVII was full of firsts. The first Super Bowl matchup between two Black starting quarterbacks The first Super Bowl sibling rivalry, between Jason and Travis Kelce The first Super Bowl military flyover piloted by seven female naval aviators The first Super Bowl commercial debut by an agency holding company Global advertising firm Publicis […]
Blog

Generative AI, Like ChatGPT, Won’t Destroy Creativity. It’ll Save It.

Jay Pattisall January 13, 2023
Generative AI has made the creative industry uneasy. Yet combined with human ingenuity, the technology's potential is enormous.
Blog

Get Ready For The B2B Marketing Agency Gold Rush

John Arnold November 17, 2022
The in-house B2B marketing trend of the past few years — expanding in-house agencies, centers of excellence, and shared services — has peaked. Fifty-nine percent of B2B marketing decision-makers now say that they are planning to increase marketing spend on outsourced services. This new investment mindset, combined with macro and micro economic factors, has sparked […]
Blog

Predictions 2023: Agency Culture — Both Superpower And Achilles’ Heel — Is About To Change

Jay Pattisall October 27, 2022
Marketing agencies’ infamous environment – both vibrant and toxic – is decisively undergoing a cultural makeover in how workers work.
Blog

The Agency Landscape Converges On Frictionless Partner Models

Jay Pattisall August 11, 2022
As CMOs turn to a frictionless marketing partner models Forrester evaluates the 10 top providers of integrated marketing.
Blog

The Intelligence Revolution Takes Hold In Marketing Creativity

Jay Pattisall July 25, 2022
The rise of data intelligence in the creative process will be as transformative as the creative advertising revolution of the 1960s.
More posts