Blog
AI advantage does not come simply by giving employees access to ChatGPT or Microsoft 365 Copilot. These general-purpose models and tools, trained mainly on the world’s public data, cannot differentiate your business or define your long-term success. Nor can buying off-the-shelf AI-accelerated products like Github Copilot or Tabnine to, for example, automate your coding. Our […]
Blog
With the growth of generative AI, developer productivity is on everyone’s mind these days. But measuring developer productivity is challenging. Learn how focusing on alignment can help eliminate the elephant in the room.
Blog
The B2B event technology landscape has continued to transform apace over the past two years. In this environment, standalone virtual event platforms have struggled as leading vendors have broadened their capabilities to support a wider range of event types. Despite these expanded capabilities, enterprises continue to run multiple, overlapping event technology platforms, with 22% of […]
Blog
What are high-performing portfolio marketing teams doing that others are not? Find out in this preview of a new report digging into the behaviors and characteristics of high-performing portfolio marketing organizations.
Podcast
Martin and Angelina reflect on CX Cast successes in 2024 and give a glimpse into the exciting lineup for 2025.
Blog
As has now become a Forrester Security & Risk Summit tradition, a room full of amazing women and a few brave fellas gathered last week as part of the Forrester Women’s Leadership Program to celebrate successes and solve for the many challenges that women face in this field. The theme? “To propel your career in security and risk, choose your advisers and nuggets of advice wisely.”
Blog
After more than a year of investigations, the Italian privacy regulator — il Garante per la protezione dei dati personali — issued a €15 million fine against OpenAI for violating privacy rules. Violations include lack of appropriate legal basis for collecting and processing the personal data used for training their generative AI (genAI) models, lack […]
Webinar
B2B buying groups are more complex than ever. Learn how to align priorities, drive consensus, and boost marketing’s impact with adaptive programs. Join us live on February 12 for buyer insights and analyst Q&A.
Blog
Meet the new Forrester analyst on the security and risk research team focusing on areas such as network analysis and visibility (NAV) and Zero Trust.
Blog
The MITRE Engenuity ATT&CK Evaluations 2024 results are out. Get a detailed review in this preview of an upcoming report.
Podcast
Despite Google’s recent reversal on third-party cookies, marketers need to prepare for data deprecation. Yet many aren’t. This week on What It Means, Senior Analyst Stephanie Liu and Principal Analyst Brett Kahnke discuss how B2C and B2B marketers can adapt their data strategies to maintain consumer trust and compliance.
Blog
Skoda and Volkswagen are the latest vehicle manufacturers that have had vulnerabilities discovered in their cars that could allow malicious actors to execute code remotely. Find out more about privacy risks in cars and what can be done to minimize them.
Blog
The data clean room market is a bit of an anomaly: It’s both an established and emerging market.
Blog
Within three years, agentic AI will impact every area of the business for both buyer and seller, transforming human and nonhuman interactions throughout the purchasing journey and post-sale customer experience. At this year’s B2B Summit North America, you’ll learn how to gain value from this powerful tech.
Blog
Earlier this month, we wrapped up Forrester’s India Predictions 2025 event. I look forward to this event every year, and this year was no exception. This year’s event for India saw record turnout, with over 350 participants across three cities in India including marketing and tech leaders.
Blog
New research finds that engaged, healthy, psychologically safe, and collaborative security teams experience fewer breaches. Find out why.
Blog
To succeed, customer service organizations must curate a set of technologies that underpin their operations. To discover the most important ones, we surveyed technology decision-makers, suppliers, and other subject matter experts for their opinions about which ones really mattered.
Blog
In November 2023, LeanIX was absorbed by SAP; in September 2024, Ardoq acquired ShiftX; and most recently, on December 11, 2024, Orbus Software announced its acquisition of Capsifi. All these acquisitions point to a significant shift in the enterprise architecture management suite space. Orbus Software, recognized as one of the leading vendors in The Forrester […]
Blog
Global averages mask a great deal of nuance. Get an overview of our B2B marketing budget benchmark reports and find out how they can help you evaluate your marketing investment.
Podcast
Philips Healthcare is at the forefront of a dynamic market. Telemedicine, the lasting impact of the pandemic, the aging population, consumer access to healthcare data, and other factors are challenging old business models. Tina Lilje, Global Head of CX at Phillips Healthcare joins us to share how she and her team are embracing AI to enhance CX.