Liz Herbert

VP, Principal Analyst

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Craft An Intelligent Business Case For SaaS ERP

Liz Herbert October 30, 2024
One of the most strategic, and costly, business applications is enterprise resource planning (ERP) software. ERP is critical to an organization, underpinning functions such as finance and business operations. Organizations should strive for a modern ERP solution, but modernizing ERP is often a costly and time-consuming process.
Blog

Predictions 2025: A Year Of Reckoning For Enterprise Application Vendors

Kate Leggett October 23, 2024
After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.
Blog

Two SAP Board Executives Depart Abruptly: What It Means

Liz Herbert July 30, 2024
SAP announced it is losing two more members of its executive board, Julia White and Scott Russell. Get Forrester's take on the ongoing disruption to SAP's leadership.
Blog

Salesforce Makes Moves Into The Back Office With A Strategic Workday Partnership

Kate Leggett July 25, 2024
Salesforce and Workday announced a strategic partnership to blend customer, financial, and employee data in a shared data foundation that negates the need to duplicate data or build custom integration. The result? Optimized employee and customer experiences that up-level business outcomes for joint Salesforce-Workday customers. The strategic objective? Salesforce extends its power into back-office workflows […]
Blog

ERP Forrester Wave™ Evaluations For Product-Centric And Service-Centric Industries Now Live

Liz Herbert June 27, 2024
Forrester recently completed two separate ERP wave reports, one focused on product-centric industries and the other on service-centric industries. Get a preview of some of our findings in this blog.
Blog

Tackle Contract Negotiation With Major Software Vendors

Liz Herbert May 30, 2024
Struggling to manage software costs? Get five quick tips on software contract negotiations and learn about our scenario quick starts to help you address the most common contract negotiation scenarios.
Blog

Get Started On Using Generative AI In ERP

Liz Herbert May 30, 2024
What’s just hype and what are actual use cases to start implementing? Discover how to get started on your generative AI in ERP journey today.
Blog

Anaplan Buys Fluence To Round Out Enterprise Performance Management Suite

Liz Herbert May 2, 2024
Anaplan announced plans to buy Fluence Technologies, a provider of financial close, consolidation, and reporting software. Get a brief analysis of how this deal could impact the broader market.
Blog

Microsoft Unbundling Teams From Microsoft 365 Is Just A Sneaky Price Hike

Leslie Joseph April 8, 2024
Microsoft announced recently that it was unbundling Teams from its various Microsoft 365 plans worldwide. Find out what is actually changing and what it means for customers, regulators, and Microsoft.
Blog

High-Performance IT: Finding The Right Tech For Your IT Style

Liz Herbert February 22, 2024
When it comes to adopting the right technology for your organization, one size does not fit all. Learn how high-performance IT can help your organization match the right next tech to your IT style.
Blog

Change Management Is The Sweet Spot For Tech Adoption: A Tale Of Two ERPs

Liz Herbert December 14, 2023
Learn how investing in change management can improve the success of your next ERP deployment
Blog

The Forrester Wave™: Digital Operations Planning And Analytics, Q4 2023, Shows A New Generation Of Options

Liz Herbert December 6, 2023
Get a preview of some of the key findings from the new Forrester Wave: Digital Operations Planning And Analytics, Q4 2023.
Blog

re:Invent 2023 — Is AWS In Unfamiliar Territory As A Follower?

Lee Sustar December 5, 2023
At AWS re:Invent 2023 the AI announcements were underwhelming despite high expectations. Find out more in this extended review of the event.
Blog

Salesforce Now Available On AWS Marketplace

Liz Herbert November 30, 2023
Salesforce and Amazon Web Services recently announced that Salesforce will be available on the AWS Marketplace. Learn some of the biggest implications for Salesforce customers.
Blog

Salesforce Debuts New High-End Editions For Sales And Service

Liz Herbert September 22, 2023
As Salesforce quietly debuts a new tier to customers, the advice for buyers is simple: do the math. Learn more in this post.
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Navigating The Waters Of Enterprise Software? Keep An Eye On The Agile Vendors

Liz Herbert September 19, 2023
Learn why focused enterprise software vendors like Adobe and Salesforce maintain superior product quality over behemoths like IBM and SAP.
Blog

Salesforce To Raise Prices An Average Of 9% Next Month

Liz Herbert July 11, 2023
Salesforce announced today that it will be increasing pricing an average of 9% starting in August. The pricing affects the Sales, Service, and Marketing Clouds as well as Industries (e.g., Financial Services Cloud) and Tableau. Much of its current (pre-increase) pricing can be found on its website (e.g., Sales Cloud pricing). The new pricing will […]
Blog

What’s New In Software Pricing And Contract Negotiation Success

Liz Herbert June 14, 2023
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean and how contract negotiations should be approached amid this uncertainty.
Blog

What Makes A Future Fit Platform Strategy?

Manuel Geitz May 19, 2023
We identified the platform best practices found in the other submissions to the inaugural TSI Awards. We added the submitting companies’ real-world examples to help you understand the full future fit platform strategy and see how it could support your organization.
Blog

What Makes A Future Fit Technology Strategy?

Frederic Giron May 12, 2023
Learn the best practices for how you can build a future fit technology strategy in each of platforms, practices, partners, and people.
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