Liz Herbert
VP, Principal Analyst
Author Insights
Blog
Salesforce Makes Moves Into The Back Office With A Strategic Workday Partnership
Salesforce and Workday announced a strategic partnership to blend customer, financial, and employee data in a shared data foundation that negates the need to duplicate data or build custom integration. The result? Optimized employee and customer experiences that up-level business outcomes for joint Salesforce-Workday customers. The strategic objective? Salesforce extends its power into back-office workflows […]
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ERP Forrester Wave™ Evaluations For Product-Centric And Service-Centric Industries Now Live
Forrester recently completed two separate ERP wave reports, one focused on product-centric industries and the other on service-centric industries. Get a preview of some of our findings in this blog.
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Tackle Contract Negotiation With Major Software Vendors
Struggling to manage software costs? Get five quick tips on software contract negotiations and learn about our scenario quick starts to help you address the most common contract negotiation scenarios.
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Get Started On Using Generative AI In ERP
What’s just hype and what are actual use cases to start implementing? Discover how to get started on your generative AI in ERP journey today.
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Anaplan Buys Fluence To Round Out Enterprise Performance Management Suite
Anaplan announced plans to buy Fluence Technologies, a provider of financial close, consolidation, and reporting software. Get a brief analysis of how this deal could impact the broader market.
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Microsoft Unbundling Teams From Microsoft 365 Is Just A Sneaky Price Hike
Microsoft announced recently that it was unbundling Teams from its various Microsoft 365 plans worldwide. Find out what is actually changing and what it means for customers, regulators, and Microsoft.
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High-Performance IT: Finding The Right Tech For Your IT Style
When it comes to adopting the right technology for your organization, one size does not fit all. Learn how high-performance IT can help your organization match the right next tech to your IT style.
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Change Management Is The Sweet Spot For Tech Adoption: A Tale Of Two ERPs
Learn how investing in change management can improve the success of your next ERP deployment
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The Forrester Wave™: Digital Operations Planning And Analytics, Q4 2023, Shows A New Generation Of Options
Get a preview of some of the key findings from the new Forrester Wave: Digital Operations Planning And Analytics, Q4 2023.
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re:Invent 2023 — Is AWS In Unfamiliar Territory As A Follower?
At AWS re:Invent 2023 the AI announcements were underwhelming despite high expectations. Find out more in this extended review of the event.
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Salesforce Now Available On AWS Marketplace
Salesforce and Amazon Web Services recently announced that Salesforce will be available on the AWS Marketplace. Learn some of the biggest implications for Salesforce customers.
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Salesforce Debuts New High-End Editions For Sales And Service
As Salesforce quietly debuts a new tier to customers, the advice for buyers is simple: do the math. Learn more in this post.
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Navigating The Waters Of Enterprise Software? Keep An Eye On The Agile Vendors
Learn why focused enterprise software vendors like Adobe and Salesforce maintain superior product quality over behemoths like IBM and SAP.
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Salesforce To Raise Prices An Average Of 9% Next Month
Salesforce announced today that it will be increasing pricing an average of 9% starting in August. The pricing affects the Sales, Service, and Marketing Clouds as well as Industries (e.g., Financial Services Cloud) and Tableau. Much of its current (pre-increase) pricing can be found on its website (e.g., Sales Cloud pricing). The new pricing will […]
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What’s New In Software Pricing And Contract Negotiation Success
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean and how contract negotiations should be approached amid this uncertainty.
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What Makes A Future Fit Platform Strategy?
We identified the platform best practices found in the other submissions to the inaugural TSI Awards. We added the submitting companies’ real-world examples to help you understand the full future fit platform strategy and see how it could support your organization.
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What Makes A Future Fit Technology Strategy?
Learn the best practices for how you can build a future fit technology strategy in each of platforms, practices, partners, and people.
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The Buyer’s Journey: Business Applications
Forrester’s Buyers’ Journey Survey, 2022 asked global purchase influencers about their experiences of making a variety of technology and non-technology purchases for their businesses. In our recent report, The Buyer’s Journey: Business Applications, we looked at respondents who purchased or will purchase a business application. Here is a sneak peek into some of the key […]
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The Software Industry Trends That Matter In 2023
Forrester unpacked the nine most important software trends in 2023 and what they mean for technology executives. Here is a preview.
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What Q4 Software Vendors’ Earnings Mean For Technology Executives
What can tech leaders learn from software vendors' Q4 earnings reports? Get three key takeaways from Forrester's recent review.
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