Mary Shea

Principal Analyst

Forrester Bio

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Redefining Influencer Marketing: Key Insights For B2B Marketing Leaders

Mary Shea September 10, 2018

  Influencer marketing is often characterized as a trendy tactic for B2C marketers to tap into the far-reaching audiences of the Insta-famous. As a result, the practice regularly receives negative coverage for short-term-oriented, poorly executed B2C campaigns where consumer brands pay vapid lifestyle influencers outrageous sums in exchange for questionable ROI. There’s no doubt that […]

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The GDPR And The B2B Seller: Keep Calm And Sell On

Mary Shea August 27, 2018

The European Union’s General Data Protection Regulation (GDPR) went into effect on May 25, 2018. It’s been a few months, and the repercussions are yet to be fully realized, leaving practitioners anxious and wondering if they have fully prepared. So far, GDPR compliance efforts have largely targeted customer data management, digital marketing, and security. However, […]

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Are You Ready For Sales Readiness?

Mary Shea April 3, 2018

When was the last time you noticed that a colleague was excited about sales training? After having created many a training deck myself, I frequently feel badly about my inability to muster enthusiasm and prioritize time to invest in skills development. When today’s prospects and clients have high expectations for highly personalized consultative interactions, how […]

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Sales Digital Transformation: It’s Now Or Never!

Mary Shea January 8, 2018

Where is your company on this continuum of sales digital transformation? After writing about, speaking about, and advising clients on this topic for more than two and a half years, I believe we have crossed the chasm where it’s now a business imperative for companies of all shapes and sizes to move forward. Sales digital […]

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Leading Brands Tap New Enablement Tools

Mary Shea September 27, 2017

It’s no secret that digitally savvy buyers are having a profound effect on selling organizations of all kinds. In the past two years, the percentage of B2B buyers who reported that they found going online superior to interacting with a salesperson increased from 53% to 68%. Come join us at Forrester’s B2B Marketing 2017 forum […]

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Make Each Route The Best Path For Buyers

Mary Shea August 22, 2017

Is your organization considering how to holistically optimize all of its routes-to-market? Curious how other firms are thinking about their direct and indirect selling channels in 2017 and beyond? Forrester’s B2B marketing, sales, and channel analysts have conducted new research that will prove invaluable in the quest to modernize your company’s selling systems and deliver […]

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Channeling My Inner Millennial

Mary Shea March 31, 2017

As a very late Boomer or — as The New York Times columnist Richard Pérez-Peña likes to call us — a Boomer reboot, I find that I have Millennials on my mind all the time! I’m not on social networks for 3 hours a day; I’m just an avid user. I sleep with my smart […]

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B2B Buyers Make The Case For Better Marketing And Sales Alignment

Mary Shea January 6, 2017

Are your marketing and sales teams caught in that endless loop of finger pointing? B2B sellers who complain about lead quality/quantity and marketers who criticize sellers for poor follow up? After years of acknowledging their issues with each other, many B2B marketing and sales teams continue to be at odds. Just “google” marketing and sales […]

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Do Millennials Lack Grit?

Mary Shea May 4, 2016

In a recent blog post, “Why Millennials Struggle For Success”, well known psychologist, author and MacArthur Fellow Angela Duckworth, explores the question many experienced business leaders and managers ask as well: What’s wrong with Millennials? Why do they keep changing jobs? Why do they complain when work needs to be taken home over the weekend? […]

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Millennials Arrive In Force!

Mary Shea March 14, 2016

We’ve been hearing so much lately about the changing dynamics between B2B buyers and sellers. Not only are buyers engaging more and more online as part of their evaluation and purchase process, but sellers have the ability to track prospects’ behaviors and interests in order to contextualize their outreach as well. There is another exciting […]

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Change Is Afoot For The Modern B2B Seller

Mary Shea March 7, 2016

Everybody is telling us this: Today's modern B2B buyer is soooo empowered! Well, that’s because they can use digital and mobile channels to get access to competitive, pricing, reference and other information they need. Not only that, they even prefer to transact anywhere, anytime, and anyhow they want. So, the pressure is on for sales […]

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