Meng Liu

Senior Analyst

Forrester Bio

Author Insights

Blog

Striking Gold? HSBC’s Gold Token Unlocks New Horizons

Meng Liu December 16, 2024
In an era marked by rapid digital transformation, HSBC has boldly stepped into the future of finance with the introduction of its Gold Token in Hong Kong. In our latest case study, we dive deep into the key components of HSBC’s Gold Token journey, sharing the strategic insights that have helped the bank advance in […]
Blog

Key Takeaways From Basware’s Lisbon Event

Meng Liu October 27, 2024
Get three noteworthy updates from Basware’s annual customer event in Lisbon, which focused on customer-centric innovation.
Blog

Merchant Payment Providers In APAC: What’s Hot In 2024

Meng Liu September 2, 2024
The APAC market is never short of innovative payment technologies. A decade ago, QR code payments blossomed in China, leading a wave of mobile payment tech innovations in Asia Pacific and beyond. More recently, AI and blockchain technologies have injected new vitality into the payment market. Some forward-looking merchant payment providers are already investing in […]
Blog

Fraud Management In APAC: What’s New In 2024?

Meng Liu August 29, 2024
The fraud attack rate in APAC is above the global average. Find out why in this preview of a new report on the latest trends in fraud management, including evolving fraud patterns and technology adoption trends in APAC.
Blog

Exploring Japan’s Business And Technology Priorities For 2024

Meng Liu August 14, 2024
Japanese organizations are facing a pivotal shift in their business and technology priorities amidst economic uncertainties. Take a look at the insights from our latest report.
Blog

Announcing The First Forrester Wave™ On Accounts Payable Invoice Automation

Meng Liu July 8, 2024
Learn three key differentiators for vendors in the accounts payable invoice automation (APIA) landscape in this preview of the new report, The Forrester Wave™: Accounts Payable Invoice Automation, Q3 2024.
Blog

The Emerging Technologies That Will Drive The Future Of Payments

Pushpa Marwal May 30, 2024
Find out which emerging technologies will shape the future of payments and revolutionize transactions, customer interaction, and security — and which will fall short.
Blog

Anti-Money Laundering In APAC: What’s Hot In 2024?

Meng Liu May 7, 2024
New hotspots have emerged for money launderers in the APAC region. Learn the latest anti-money laundering trends and how innovative technology including generative AI can help address the challenges.
Blog

Digital Asset Custody: A Primer

Meng Liu March 21, 2024
We analyze the key trends and drivers of the digital asset custody market, key tech supporting digital asset custody, the core capabilities of representative custody providers, and early good practices for integrating these solutions.
Blog

Exploring Grab’s New Cryptocurrency Payment Feature

Meng Liu March 21, 2024
Learn how Grab's new cryptocurrency payments feature will influence the payment market in Southeast Asia and Singapore.
Blog

The B2B Cross-Border Payments Market: What’s Hot In 2024?

Meng Liu February 27, 2024
The fast development of emerging technologies such as AI/ML and blockchain makes the competitive landscape competition in the B2B cross-border payments market even more intense. Learn more in this preview of a new report.
Blog

What’s New For Accounts Payable Invoice Automation In 2024?

Meng Liu January 26, 2024
Finance and payment professionals can read this blog to learn three key trends in the accounts payable (AP) invoice automation market in 2024.
Blog

Navigate The Identity And Access Management Landscape In China

Meng Liu January 25, 2024
The identity and access management (IAM) market in China is still emerging but its importance and priority have grown significantly. Learn how in this blog post.
Blog

My Key Takeaways From This Year’s Singapore FinTech Festival

Meng Liu November 19, 2023
In Singapore, the ease of global networking is impressive. At the recent Singapore FinTech Festival, a significant event in APAC attracting around 66,000 attendees, I had the valuable chance to connect with clients and friends worldwide. The event offered both enriching conversations and intriguing fintech product demonstrations. Here are some key takeaways from the event: […]
Blog

Supercharge Your Defense: Level Up AI-Powered Models To Combat Fraud In APAC

Meng Liu October 5, 2023
As authorized push payment fraud rises, learn three things your enterprise fraud management vendor should have to better leverage AI to combat fraud.
Blog

The New Major Cloud Adopters: Financial Services

Tracy Woo May 1, 2023
Learn why financial services organizations are relying more on public cloud today for digital banking services.
Blog

Key Takeaways From Coupa Inspire 2023

Meng Liu April 25, 2023
Last week, I joined Coupa’s Inspire event in Las Vegas with my colleagues Jeffrey and George. It was Coupa’s 10th Inspire event and the first big public event since it was acquired by private equity firm Thoma Bravo. A constant messaging that we saw throughout the event was around Coupa’s comprehensive and open platform approach. […]
Blog

Digital Retail Payments Continue To Grow In Post-Pandemic Asia Pacific

Meng Liu March 14, 2023
In recent years, digital retail payments have transformed the way we shop and conduct financial transactions. With the COVID-19 pandemic accelerating the adoption of digital payments, it’s no surprise that the digital payments landscape is constantly evolving. Looking at the post-pandemic state of digital retail payments in five major APAC markets, including Australia, mainland China, […]
Blog

Understand Today’s AR Invoice Automation Landscape

Meng Liu February 6, 2023
Accounts receivable (AR), including invoice issuing and payment processing, is one of the core processes in a company’s financial operations. The rising adoption of e-invoices has spurred more firms to acquire AR automation software to support customer demand and respond to digital transformation. My recently published report, The AR Invoice Automation Landscape, Q1 2023, will […]
Blog

The State Of Data Commercialization In China’s Financial Services Industry

Meng Liu February 5, 2023
The growth of the data economy in China is accelerating. Financial services (FS) firms are actively participating in it, increasingly commercializing their data to create new revenue streams and expand business opportunities. Danny Mu and I have recently published a report, The State Of Data Commercialization In China’s Financial Services Industry, which presents current trends […]
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